White Plains Honda

I was sold a lemon I purchased a 2006 Honda Accord. After having the car for 9 months, I have had to replace the timing belt & water pump & now the transmission just wen I purchased a 2006 Honda Accord. After having the car for 9 months, I have had to replace the timing belt & water pump & now the transmission just went on the car. I was told by White Plains Honda Repair it would cost me $4800 to repair. I've called my sales rep & sales managers. All I hear is that they are looking into it & no calls back. I'm a lifetime Honda owner & very upset with the treatment received Diana from CT More

Best prices in the Metro area We purchased a 2013 CRV-EXL and Brian the salesperson was very good, professional and knowledgeable. There was also a person by the name of Robertson We purchased a 2013 CRV-EXL and Brian the salesperson was very good, professional and knowledgeable. There was also a person by the name of Robertson who showed us how to use all the buttons and switches of the car, he was super, knowledgeable and patient with explaining everything. There was a glitch in that the cover for the cargo area was not included and there was no manual for the vehicle. We did receive the cover a few days later and the manual is being mailed to us. More

Great Sales Staff Under Ali and sad to hear Ali's Departure! Updated Review on 11/22/2014 I visited White Plains Honda today again to purchase a new car (CR-V) for my wife and to have the assessment done on my Updated Review on 11/22/2014 I visited White Plains Honda today again to purchase a new car (CR-V) for my wife and to have the assessment done on my old car (Honda Civic) for trade-in value. I was pleased to see the friendly faces (i.e. Alex, Atif, Alexander, and Jonathan) but Ali, the general manager, was not there. I was told Ali is no longer with White Plains Honda. I was very disappointed to hear the loss (big one if I may add) as I understood how important it is to have a solid top management and its impact on the whole organization. Apparently, there is a new general manager "guy" ( I don't know his name as he never introduced himself while inspecting my car for trade-in and I thought to myself, "this guy is very rude and unprofessional. Ali would've NEVER done that. Only thing he uttered to me was, "title?" I think he meant if my car was owned without liens.. He couldn't even talk to me with a complete sentence. Mr. Alexander had to elaborate on what this guy supposedly meant..). The trade-in value was not unreasonable considering from the dealers. But, based on my unpleasant experience with the general manager "guy" and his lack of social skills, I would not visit the dealer again as long as he is at the "helm" of the dealership with much regret. Four stars are for Alex, Atif, Keith, and Jonathan. They're fantastic and invaluable asset to the White Plains Honda organization... Initial Review on 10/19/2014 I recently purchased a Honda Odyssey EX (2015) from White Plains Honda. From the 1st day visit to the pick-up date, it took just 6 days, which is phenomenal considering the car of my choice (i.e. color and trim) had to be brought over from its sister dealer with additional customization thereafter. This is my 2nd time purchasing the car from them and the experience has been very positive once again with its sales team (different folks but it goes to show you something about its management team and its foresight for hiring the best). On a first day, I was greeted with a big "hello" by Mr. Jonathan R who is young, energetic, and receptive. My wife and I went in with 3 different quotes from truecar.com and we were not quite ready to buy the car on a 1st day although Jonathan was willing to work with us on a price and additional request for more features. Ali who is a general manager was cordial and professional. We test drove the car, obtained the typical info about the car, and called it a day. On the 2nd day, we visited again with the full intention of putting down a deposit to get the car. Mr. Jonathan R. was not there but Mr. Atif S. approached me with a "big & genuine" smile. We sat down, and again, we agreed to a price. My philosophy is that buying a car is a business and although as a customer, I would like to get the best price possible, I realize that I want the business to make money as well. All in all, I want to find that happy medium/price for both of us (between myself as a customer and business). Atif was wonderful and knowledgeable about the car. He was willing to go out of his way to make the deal happen. He drove me to different lots to show me the "actual" car I would be interested... We did not find the one I was looking for but Atif located a car at its sister dealer. We signed the contract and deposited the money on the same day. Alex, who was a manager on that day, was equally pleasant and easy to work with. I would definitely come back AGAIN to purchase a car just because of Atif, Alex, and Jonathan. On the pick-up day, we finished all the paper work after inspecting the car, which we loved !! Gustavo & Felix in finance worked with us finalizing the contract & Insurance/registration. I also appreciated the honesty in refunding the DMV registration difference as well. Overall, my experience with White Plains Honda, has been fantastic from the beginning to the day I picked up the car... I would recommend them with no hesitation. More

Great Experience For location, inventory and customer care, I'd recommend White Plains Honda. My salesperson, Donna Lozinsky was truly outstanding. Purchasing a car c For location, inventory and customer care, I'd recommend White Plains Honda. My salesperson, Donna Lozinsky was truly outstanding. Purchasing a car can be daunting, and from the beginning, Donna went out of her way to put me at ease and walk me through the process and accommodate my particular needs. I had worked with her when I purchased my previous car and that experience brought me back to White Plains Honda again this time around. Everyone I dealt with WP Honda from the manager to phone representatives was friendly and helpful. A great experience all around. More