White Plains Honda

When I first entered the dealership I was greeted and asked if I had an appointment. I did not but was led to Keith Johnson who was readily available and willing to assist in my search for a certified us asked if I had an appointment. I did not but was led to Keith Johnson who was readily available and willing to assist in my search for a certified used Honda Accord. I had one in mind but he showed me several options. He brought out the keys to all the cars I was interested in so I didn't waste time waiting for him each time. My son and I both took a test drive and Keith was patient, informative and confident we would find the right car for us. At no time did Keith pressure us to make a decision but was friendly and answered all our questions. After deciding on a car, he explained in detail all the procedures regarding payment, paperwork, delivery, etc. When I took delivery of the car, freshly washed and vacuumed, he briefly stayed to ensure I knew all the features of this model, which I found very thoughtful of him. My overall experience was the dealership employees were nice, friendly and made me feel welcome. Keith was professional, knowledgeable and seemed more like a kind neighbor giving advice than a car salesman. It was a pleasure to work with him in obtaining my car. Overall, the experience was a positive one and I would recommend this dealership and definitely Keith Johnson. More

We came to The White Plains Honda from CT because the web said it would honor trade-in quotes from AutoTrader.com. We have an Audi Q5 that we have only owned for less than a year, no scratches, panoramic su said it would honor trade-in quotes from AutoTrader.com. We have an Audi Q5 that we have only owned for less than a year, no scratches, panoramic sunroof, leather heated seat, a whole bunch of luxury details. When we had our car appraised at White Plains Honda, they quoted us almost 5,000 less stating that they use Galves, not AutoTrader to rate their cars for trade-in. I was furious since we had driven over an hour (not to mention added a whole bunch of miles to our car,) but when I asked for their manager, Jon came over and sincerely took his time explaining the appraisal process and that he was not familiar with their dealerships marriage to AutoTrader. He sincerely apologized after taking a good 15-20 minutes to explain how Galves worked and why it rated our car so low (in comparison to the Autotrader quote). Our salesman, Keith, also did a nice job explaining the inventory until we got our appraisal through. Overall, I would say it is a good dealership if you have a downpayment and don't want to trade anything in. They were extremely professional and I appreciated the time they took, despite the error in their business management of having them connected to a site they don't use. We ended up going with a dealer in CT that respected the AutoTrader quote and we're now in a new Honda, with payments over a $100 less than the Audi. Alls good in the end! More

Having leased two Accords including my current 2010 EXl from White Plains Honda I directly went there again for a 2013 Accord CVT w/tech. The salesman was exceptional and quickly took me on a test drive. I from White Plains Honda I directly went there again for a 2013 Accord CVT w/tech. The salesman was exceptional and quickly took me on a test drive. I was very pleased with the vehicle as I always am with Accords this would be my 7th. However, things quickly took a turn for the worst when a manager?? was brought over to negotiate the lease. Long story short I had previously considered an got pricing for an Acura TL at 36 mths 15 k $354 $2000k down, including an offer to some degree on my current 2010. The "manager" only offer was $4000+down and $354 mthly(this was presumable his best offer} I repreatly ask for the cap cost and he ignore my request....and told me the 2010 had no value, no negotiation. At that point the TL was starting to look good. He then had the audacity to ask me if no better deal is to be had at other dealership would I return, I let him know if I'm unsatisfied on the first go around why come back, total loss of a perfectly lovely sunday(6/23/13), The main issue was that I would have been flexible on an EX-L no tech, however he was pushing a CRV - a no go for me. Well I guess White Plains Honda couldn't care less about pleasing the customer in a fair deal for all concerned nor customer loyalty to the brand. I suppose what was most displeasing was the impression that if your a woman you'll take whatever they offer. FYI I deal with contracts and payments for a major city agency with a fleet of 9000 vehicles. The bottom line ..I stress the salesman was great the kid who is the manager needs retraining or maybe your best bet is any and all other Honda dealers and last bet there is always ACURA!!!! More

Thomas was great to work with.....The manager and finance dept were excellent!!! I was given a great deal and they worked with me despite my credit score dept were excellent!!! I was given a great deal and they worked with me despite my credit score More

I just bought a used BMW from White Plains Honda. To be honest, i was not sure about them before, but i was wrong. They did a great job and i purchased the car i want. Sales person, Alex , was so friendly. honest, i was not sure about them before, but i was wrong. They did a great job and i purchased the car i want. Sales person, Alex , was so friendly. Although i was the one who causes the problems, he was so patient and solved all my problems. I bought the car that was retailed a lot more than what i paid. Hope we will make another deal soon. Recommended dealer and sales person!!! Thanks for everything White Plains Honda. More

Keith Johnson was outstanding. He made my experience rewarding from start to finish. He helped me quickly find the right car. He made the negotiation experience less painful than most dealers. He was rewarding from start to finish. He helped me quickly find the right car. He made the negotiation experience less painful than most dealers. He was transparent, trustworthy and honest. A rarity among car salesmen, at least in my experience. In addition, when I struggled to conclude the deal, he quickly seized the opportunity and helped me close the gap with his management. It was a win-win, with a very reasonable compromise. Thanks Keith for making this a productive and rewarding experience. Ken King More

I bought brand new 2013 Honda Civic on May 15, 2013, the sales person Ivan Rados was very kind,friendly and professional, I would recommend anyone to do business with White Plains Honda and to work with Iva sales person Ivan Rados was very kind,friendly and professional, I would recommend anyone to do business with White Plains Honda and to work with Ivan...On a scale of 1-10, 10 being the highest I would rate Ivan a 10. More

Keith Johnson was an excellent guide to buying our car. He was extremely helpful and pleasant to deal with. He went out of his way to do a l of extra things to make sure everything was in place for us. He was extremely helpful and pleasant to deal with. He went out of his way to do a l of extra things to make sure everything was in place for us. We highly recommend him. More

This review is very long overdue, as I have been meaning to write one for months. I purchased my Honda CRV back in January 2013. I was looking for safety, quality, comfort, affordability and reliability, a to write one for months. I purchased my Honda CRV back in January 2013. I was looking for safety, quality, comfort, affordability and reliability, as I was about to give birth to my first child. I could not be happier with my choice of car and the Honda products. More important, I owe the positive experience to Donna Lozinsky of White Plains Honda. Never before have I met such a friendly, knowledgeable, professional salesperson. She helped me choose the best car for my needs and budget. Donna was nothing but incredible throughout the whole buying process and for weeks after, going above and beyond. She meant it when she said "she comes with the car". Donna frequently checked in with me to assure I was satisfied and comfortable in my new car. I recommend Donna Lozinsky of White Plains Honda to all and anyone who asks! Amy H. More

I can't even begin to tell you about this amazing experience at White Plains Honda! I have been to 5 different Honda dealerships and none of them can compare to White Plains Honda! The deal was hard experience at White Plains Honda! I have been to 5 different Honda dealerships and none of them can compare to White Plains Honda! The deal was hard but it got done! When I first arrived Jonathan Rios was there to greet me and I sat down and explained my situation to him. He sat and listened to me without never once looking uninterested. From then on Jonathan involved Alex to see what would be the best situation for me since I was doing an early trade in. Jonathan then got me to test drive the car of my choice and I loved it! We started the paperwork but, since it was late Thursday evening I had to come back the next day to pick up the car if all went well. From start to finish Jonathan Rios was always there to inform me on the latest update regarding my application and Kurt was there to explain everything to me regarding finance and he got me a low APR despite the fact the credit wasn't that great but still ended up in a single digit APR with a shorter loan period! Brandi was a doll. She was there to greet me the next day to pick up the car. The car was ready for me to drive home as promised. Brandi went over all the features to the car and took her time explaining what the commands mean and does. Sandy another doll was there to finalize the deal with me and explained everything regarding the trade in vehicle and what the next steps and so fourth. This is the best car buying experience I had in my life! I would recommended everyone to go here! I am soooooo happy with my 2013 Honda Accord! Thank you White Plains Honda! More