White Plains Honda

Sandy was very hard working and a pleasure to deal with. She responded quickly and accurately to all of my questions and concerns. She found an excellent car for me. I would happily recommend her to my fr She responded quickly and accurately to all of my questions and concerns. She found an excellent car for me. I would happily recommend her to my friends. More

Terrible,dishonest, and no customer service once you walk out the door. I was given a price in writing for a lease on a new CRV however when I went to pick it up after my car was already turned in,the monthl out the door. I was given a price in writing for a lease on a new CRV however when I went to pick it up after my car was already turned in,the monthly price had changed. When I questioned as to why the payment had increased I was told that my taxes were miscalculated by my salesman. This turned out to be untrue. I didn't know what to do so stupidly I signed and left. Once I got home and thought about it I realized just how dishonest it was and how many other people do they do it to. So I emailed my salesman who was so nice during the transaction but his true character quickly showed when he didn't respond until I sent several more emails. I then asked him to look it into and never heard from him again. I called the sales manager who said he would get back to me but hasn't. I filled out a customer satisfaction report and received a call telling me someone from the dealership would call me. They didn't. Bad enough the dealership behaved in such a way but Honda corp was made aware and have also ignored the situation. I would never purchase a Honda again and will make a point of encouraging anyone who questions how I like my CRV to look elsewhere. More

I want to take the time to thank Sandy for an amazing job getting me my first car. She took her time to show me around and let me drive the car. She explained everything step by step to me. Im sooooooooo HAP getting me my first car. She took her time to show me around and let me drive the car. She explained everything step by step to me. Im sooooooooo HAPPY!!! More

This dealership is DEFINITELY worth the trip for customer service, follow-through and satisfaction. Donna Lozinsky emanates customer service from the get-go! Our first encounter with her friendly manner and service, follow-through and satisfaction. Donna Lozinsky emanates customer service from the get-go! Our first encounter with her friendly manner and personal attention put us at ease right away. We discussed the car we wanted and left the rest up to her. From discussing ways to arrange a convenient test-drive ( as a showroom model was not initally available ) to having to chase down a color of limited availability when we finally made our decision, Donna showed us that she was up for the challenge. Donna kept in touch faithfully during the sales process ( and car hunt! ) and has continued to touch base with us regarding any lingering questions in the aftermath. She often made a point of acknowledging her other team members when they had helped in the process, which is compliment to her teamwork attitude. Having begun our Honda search at another dealer - and having made several visits to that same dealer before coming to White Plains HONDA - I can honestly say that Donna's customer connection after one visit definitely outshined the SUM of what I received at the other. This is our first HONDA. We will definitely come back to White Plains HONDA when we're ready for another purchase. While my dealing with Kurt in finance was a more limited encounter, I can say that I was very pleased with the ease of the financial process, his knowledgeable answers to my questions, and how quickly we were able to complete the process. More

We purchased a CRV in 2011 with White Plains Honda but now that the family is growing )new baby on the way) we decided to go back to this dealer, given the great experience we had with Gustavo Rengifo. We now that the family is growing )new baby on the way) we decided to go back to this dealer, given the great experience we had with Gustavo Rengifo. We were right to do so. Our experience this time around was even better. Sandy Vargas-Colon (sales representative) was very kind and helpful, taking into account our needs and expectations. Alex Vargas, the manager was also very kind and did all he could to offer us a package that suited our needs. The hours we spent at the dealer, even though we only went in for a quote, resulted in us driving home with a brand new larger vehicle that we are really enjoing much. Gustavo Rengifo was again very helfpul and accomodating to our needs and offered the best payment options available to us.The post sale service has been great so far. Sandy has gone out of her way to assist us with the other accessories that need to be installed and has been available to talk or text whenever a question or need has come up.Thank you for a great experience. More

I had the pleasure of purchasing my Hyundai Tucson from this dealership. I intially began my purchase with Joe who was nice, professional and worked out an excellent deal for me. The process was a little m this dealership. I intially began my purchase with Joe who was nice, professional and worked out an excellent deal for me. The process was a little more dragged out than I would have liked, but that was at no fault of the dealership, but rather the bank. I then had the pleasure of meeting Keith Johnson, who was by far one of the friendliest, most welcoming individuals I have ever met. I was quite frustrated with the prolonged waiting period, and began to question the credibility of this dealership, however, when Keith contacted me, his detailed explanation, his willingness to answer my questions, and his patient friendly tone immediately dissipated any doubt I had in White Plains Honda. Upon meeting him in person, he welcomed me, not as a stranger purchasing a car from him, but rather as though I was a family member. He went above and beyond to ensure that I did not just leave satisfied with my purchase, but HAPPY. Many people often state that car salesmen are coniving individuals trying to bleed your pockets, however, this is MOST DEFINITELY NOT the case at White Plains Honda. The Business Manager, Gustavo, not only helped me get a great deal on my financing, he even got me enrolled in a program to fix my credit! Overall, my experience with White Plains Honda was FANTASTIC and though I may not have purchased a Honda, they were still very willing to help me and ensure I left satisfied. As the icing on the cake, Keith even called me this morning, the day after I brought the vehicle home, to ask me how my ride home was! How sweet and considerate is that?! White Plains Honda has definiely gained a customer for life...I don't think I would go anywhere else because their shoes will be tough to fill! THANK YOU WHITE PLAINS HONDA!!!!! More

I bought my first certified used car, it was the best price i could find in the whole area, Yvy try to make the best deal possible with Jersey for me im glad we came to an agreement, and also Gustavo has price i could find in the whole area, Yvy try to make the best deal possible with Jersey for me im glad we came to an agreement, and also Gustavo has helped me a lot, he is a very nice Financial Advisor he really tryes to do the best for me, if u are trying to buy a used or new car this is the right place to go, you won"t regret the deal you get there and the customer service excellent, i got an Honda Accord 2009 Taffeta White and i'm very happy with the car. More

I really wasn't going to buy a used car that day but just to look around. Mr Keith Johnson showed me some cars in the lot and i saw one that caught my eye. Mr Johnson answered my wuestions with a big smile. to look around. Mr Keith Johnson showed me some cars in the lot and i saw one that caught my eye. Mr Johnson answered my wuestions with a big smile. I didn't ask for the car fax but he showed me one anyway. That told me that Mr Johnson was very honest and straight forward. I like that and his kindness made me feel at ease. I wasn't pressured into buying anything at that time. So right then and there, i brought the Honda Civic. Great car and I told my co-workers about this and suggested that if they are looking to getting a great car, go to White Plains Honda on central ave and ask for Mr Keith Johnson and tell him I sent you. Again, thanks so much Mr Keith Johnson. More

Mr. Johnson wasn't the "high pressure... how I can put you in this car TODAY" salesman which I have previously experienced. He took time showing me and test driving a varity of cars to ensure the car put you in this car TODAY" salesman which I have previously experienced. He took time showing me and test driving a varity of cars to ensure the car I purchased was the best for my needs. As it turned out, I wound up buying a car he recommended over the one I inticially picked out... and I am very happy with my purchase. More

Donna Lozinsky is the reason we keep coming back to White Plains Honda Her loyalty to her customers and consistent commitment to go above and beyond in making Honda ownership uniquely rewarding experience d Plains Honda Her loyalty to her customers and consistent commitment to go above and beyond in making Honda ownership uniquely rewarding experience distinguishes her above any other automobile sales or service professional we have ever encountered More