White River Toyota

Satisfaction Always gets the job done regardless of the job they are given!!! Sales is also great!!! Always informed of time and progress during visit!!! Great Job Always gets the job done regardless of the job they are given!!! Sales is also great!!! Always informed of time and progress during visit!!! Great Job Done!!! More

wonderful as usual Nicole and Zach made the process of turning in my 2017 RAV4 as its lease expired and getting a new 2020 RAV4 as pleasant and short as it could be give Nicole and Zach made the process of turning in my 2017 RAV4 as its lease expired and getting a new 2020 RAV4 as pleasant and short as it could be given this unusual situation. Chris, the financial lease manager, was also pleasant to deal with and quick. Thanks to all. And to Zach, keep up the good work. We appreciate your pleasant manner and lack of attitude. More

I worked with Nicole in reference to inquiring about a purchase of a vechile. In all my years of dealing with a Sales Rep. She was the best, that I have come across. She is not pushy, she is a straight purchase of a vechile. In all my years of dealing with a Sales Rep. She was the best, that I have come across. She is not pushy, she is a straight shooter and also is right on it. I would recommend if you are looking or inquiring about a vechile ask for her. She will get the job done . Thank you Nicole Lyford for all you did in helping us . Kathryn Williamstown Vt More

It was very easy to drop my vehicle off, pay by phone and pick it up and everything was perfect, as always. So much in life is stressful during this pandemic but getting my car taken care of was not! pick it up and everything was perfect, as always. So much in life is stressful during this pandemic but getting my car taken care of was not! More

T.J,, Dana, and the service crew at White River Toyota are great. They’re friendly, knowledgeable and very competent. Always willing to answer questions and take the time to explain any work needing to be are great. They’re friendly, knowledgeable and very competent. Always willing to answer questions and take the time to explain any work needing to be done. More

As usual service staff are friendly and professional! Thank you to everyone who made servicing my car possible during these hard times.thank you Toyota! Thank you to everyone who made servicing my car possible during these hard times.thank you Toyota! More

Outstanding warranty service, quick and easy! I had warranty work that needed to get done before my 36,000 mile warranty expired. Despite the ongoing pandemic White River Toyota allowed me to drop I had warranty work that needed to get done before my 36,000 mile warranty expired. Despite the ongoing pandemic White River Toyota allowed me to drop it off after hours, they diagnosed the needed repairs, and ordered the required parts. My 2018 Tacoma was returned to service within 2 days of dropping it off with no problems and no charge for the warranty work. FYI, the Toyota dealership near my residence was closed until mid-May for service work. Thank you Dana Raney and White River Toyota for keeping us running and safe on the road! More

Done with their poor service Since buying a Prius here, the service has gotten worse and worse. It seems like every time I bring it in now they'll find SOMETHING wrong, and we ge Since buying a Prius here, the service has gotten worse and worse. It seems like every time I bring it in now they'll find SOMETHING wrong, and we get to haggle about whether or not it's even real. This last visit was the last straw. Brought in for a Check Engine Light, and charged double what it should have taken them to diagnose. But let's back up; I had to call after I left because they didn't explain anything. I called the service manager, who recommend that not only do we change the 2 sensors the Check Engine Light coded on (to the tune of $300 and $450 respectively), but oh yeah the ECM needs replacing at a cost of $1000. No answer as to why, these things happen, pay us now. When I complained this seemed outrageously expensive, he said he wouldn't argue with me and hung up! I called back and asked to speak to a manager, who said the same thing: pay up. These things happen. Sucks to be you. I told him that's ridiculous, and that they charged me for 2 hours of work when their own employee told me they'd only worked on it for 1 hour. He said no, the computer clearly says the tech clocked in and did 1:45 of work. Their own employee told me they didn't, but he refused to do anything about it. Needless to say I'll be going somewhere else for maintenance and buying from now on. More

Missed safety issue regarding broken leaf spring Service inspection found a broken left rear leaf spring ($600+). A NH state inspection garage showed two broken leaf springs, not one. No Toyota rec Service inspection found a broken left rear leaf spring ($600+). A NH state inspection garage showed two broken leaf springs, not one. No Toyota recall? More

Ana explained everything and guided us through the process graciously. Had great service for 11 years, for my Camry 2009, and now my new RAV4 . process graciously. Had great service for 11 years, for my Camry 2009, and now my new RAV4 . More