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White River Toyota

White River Jct, VT

4.9
3,578 Reviews
White River Toyota is the Upper Valley's home for quality new and certified used Toyota vehicles, as well as used vehicles of all makes and models. We have been serving customers in Hanover, Lebanon, Rutland, Hartford, Claremont, and Manchester since 1994, and since then, we have committed ourselves to providing a quality experience to you, our customer. Our staff is provided with Toyota factory training, and equipped with the best technology available to make your experience at our dealership is the best it can possibly be. We believe that buying a car should be an enjoyable experience from choosing the right vehicle to fit your needs all the way through signing on the dotted line and bringing your new vehicle home. We will ensure that you're getting our best possible price on your new car or truck, and our Toyota factory trained and ASE Certified service team will help you keep it in peak condition after you bring it home.
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303 Sykes Mountain Avenue

White River Jct, VT

05001

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Showing 3,578 reviews

October 03, 2018

Easy, low pressure deal on a nice used vehicle I have had a few dealings with the parts and service department but this is the first vehicle i have purchased from this dealership. The sales associ More

by Nuby120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hatch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Reynolds, Kasia Wright
Oct 04, 2018 -

White River Toyota responded

Thank you for your very nice review. It's wonderful that you received such excellent service from Kasia, Sara and the rest of the team. We appreciate your business! Nora Krom Customer Relations Specialist White River Toyota

Oct 04, 2018 -

Nuby120 responded

Just to be clear, and this is no dig at Sarah, but she was the one who initially greeted me and then introduced me to Kasia. I just thought it would be nice to include her as well. There was some unfinished business when I recieved the vehicle and Kasia is making sure that is taken care of. Its nice that the service goes beyond the sale.

October 03, 2018

State inspection and check up I always look forward to seeing Joey in the Service Department and feel confident that everything will be handled professionally. Whether it's somethi More

by Jazzcat51
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Jarvis
Oct 04, 2018 -

White River Toyota responded

We appreciate you posting. It's very nice to learn that you have received such top notch service from Joe. Thank you for choosing White River Toyota! Nora Krom Customer Relations Specialist White River Toyota

October 03, 2018

Service Is Five Stars Recently it became apparent that we were going to have to start looking for a replacement for our much-loved 2003 Land Cruiser. I contacted the sales More

by Solly55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanghellini
Oct 04, 2018 -

White River Toyota responded

Thank you for posting. It's wonderful that you have had consistently great experiences with our service department. However, I'm very sorry about your experience with our sales department. Please feel free to contact me directly at nkrom@heritagevt.com if you would like to discuss further. Nora Krom Customer Relations Specialist White River Toyota

October 03, 2018

Quick service! Even though I had to wait quite some time to get this appt for maintenance, it was quick and easy and Nate was helpful as always! More

by Vickie0407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Ryll
Oct 04, 2018 -

White River Toyota responded

Vickie, I'm sorry about that wait. It's great that Nate made sure your visit went smoothly otherwise. We appreciate you taking the time to post. Nora Krom Customer Relations Specialist White River Toyota

October 02, 2018

Low pressure, plenty of time to checkout what we wanted We were able to test drive 3 cars in the time it took to test 1 at another dealership. Our salesman Josh was very easy going and not your stereotypic More

by cmpvt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cole, Joshua Harrington
Oct 02, 2018 -

White River Toyota responded

Thank you for posting. It's very nice to hear that you liked working with Josh. Enjoy you new car! Nora Krom Customer Relations Specialist White River Toyota

October 02, 2018

Timely, Friendly, Helpful Dana and the whole crew at White River Toyota are a pleasure to work with; they are friendly, knowledgable, helpful, and efficient. Highly recommende More

by GranthamResident
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Raney
Oct 02, 2018 -

White River Toyota responded

Thank you for your recommendation! It's wonderful that you received such excellent service from Dana and the rest of the team. We appreciate your business! Nora Krom Customer Relations Specialist White River Toyota

October 01, 2018

2017 Rav 4 Hybrid This is a great dealership and Marty is an outstanding representative. I was in the service department have regular maintenance on my 2012 Prius C an More

by Grumpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hatch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Stanghellini, Marty Adams
Oct 02, 2018 -

White River Toyota responded

Glad to learn you had such a positive experience working with Marty! Thank you for taking the time to share your experience. We appreciate your business. Nora Krom Customer Relations Specialist White River Toyota

October 01, 2018

2009 Rav 4 Kim is awesome! When ever my Rav has had to have extensive service done, she will call me at work and talk to me on what needs to be performed befor More

by Ravie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberli Harrington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Shepard
Oct 02, 2018 -

White River Toyota responded

We appreciate your kind words about Kim and Jeff! It's very nice to hear that they have provided you with excellent service. Thank you for choosing White River Toyota. Nora Krom Customer Relations Specialist White River Toyota

September 30, 2018

New car lease The car leasesing experience was hassle free . The salesman that I worked with sully, did his best to be upfront about the costs and getting me a fair More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Baptie, Sully Carter
Oct 02, 2018 -

White River Toyota responded

That's fantastic! Glad you enjoyed working with Sully. Thank you for your business. Nora Krom Customer Relations Specialist White River Toyota

September 29, 2018

Best Service department ever! In 50 years of interacting with automobile service departments, White River Toyota is the first that never, ever hasn't tried to up-sell something tha More

by Grumpy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Stanghellini
Oct 02, 2018 -

White River Toyota responded

We appreciate you taking the time to post. It's very nice to learn that you have had positive experiences with our service department. Thank you for your business! Nora Krom Customer Relations Specialist White River Toyota

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