White's Ford
Orrville, OH
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Unwilling to negotiate and refused to accommodate a unique situation for a military member. I requested to have my paperwork emailed for me to sign and return. The finance guy refused and tried claimin unique situation for a military member. I requested to have my paperwork emailed for me to sign and return. The finance guy refused and tried claiming it was illegal, even though it was just not standard for the dealership. Now I have to wait for paperwork to be delivered to me in Japan when I am a couple weeks from leaving and LOSING my mailing address before my vehicle can be delivered to my family for me to pickup upon my return. More
The dealership was very friendly and the area looked nice and picked up. The issue I had was. I was given a quote of 1300 dollars for the work being done. When I went to pick up my vehicle the bill was 200 d and picked up. The issue I had was. I was given a quote of 1300 dollars for the work being done. When I went to pick up my vehicle the bill was 200 dollars more which wasn’t expected. When I asked for the breakdown he said he forgot to tell me about the tax which was a little under 100 dollars and misc items which was 30 dollars but didn’t have an explanation where the other 70 dollars came from. More
You’re service is good, people seem very friendly, and they listen when you ask them something they listen when you ask them something More
Service department is absolutely horrible. No communication and when you have clearly stated what you need done and even write it out still does not get done. No communication and when you have clearly stated what you need done and even write it out still does not get done. More
I dropped my vehicle off for a scheduled appointment, they dropped me off at work and picked me up like they said they would. I was provided a loaner vehicle that evening without any questions when parts they dropped me off at work and picked me up like they said they would. I was provided a loaner vehicle that evening without any questions when parts had to be ordered. (I did spend $1300) easy peasy. Nice people to work with. Everyone was great. More
Always a go-to service and Sales for our vehicles; Had to return the $5000+ repair, though, due to incorrect tie-out on the alignment, causing very loud tire rubbing noise on full-lock left turns. Would not return the $5000+ repair, though, due to incorrect tie-out on the alignment, causing very loud tire rubbing noise on full-lock left turns. Would not have expected that with such an expensive repair. More
Very pleasant to work with. Will do business with them again. We are from Brunswick but it was worth the drive. Will do business with them again. We are from Brunswick but it was worth the drive. More
White's Ford is always a great place to purchase. The people are fantastic. Very friendly and serve the customers. The people are fantastic. Very friendly and serve the customers. More
Always reley helpful when vehicle broken down to get you up and going. To bad oil changes on regular service isn’t more complicate than just doing the minimum up and going. To bad oil changes on regular service isn’t more complicate than just doing the minimum More



