White's Toyota of Lima

Can your service be improved? No, sir. Has always been 5 star with me. I lease Toyota cars solely because of the excellent service I get at Allan Nott and I see no reason to ever change tha Has always been 5 star with me. I lease Toyota cars solely because of the excellent service I get at Allan Nott and I see no reason to ever change that mindset. Merry Christmas to everybody there. More

Buying a certified vehicle I'd like to thank Josh for his attentiveness and service. He did all that he could to remedy a problem that I had with the car I bought. He saw to it I'd like to thank Josh for his attentiveness and service. He did all that he could to remedy a problem that I had with the car I bought. He saw to it that I received a loaner while my bumper cover was being replaced. He spent a considerable amount of his valuable time trying to orient me to the digital component's in the nav. system, keyless entry etc. etc. I do not embrace technology willingly. He was patient and I am not. Still we are getting through it. Than you Josh. More

Service I've done business with Brett for many years and he has always done an excellent job for me. I'll miss him when he goes to the other side of the house I've done business with Brett for many years and he has always done an excellent job for me. I'll miss him when he goes to the other side of the house! I recently had service done on my 2003 Avalon that has over 210,000 miles on it , as there were several items that needed addressed. After the work was completed in a timely fashion I came to pick up the car,which I did. As I looked over the bill it seemed that it was considerably higher than anticipated, but I payed it and drove on my way. However, when I got home I reviewed some estimates that I had received a few days earlier and noticed that one item seemed to be way out of line. Therefore , I returned to the service department and talked with Dan Ginter and he meticulously checked each item carefully and discovered that I had been overcharged, inadvertently I might add, for that one item. The overcharge was quickly resolved. I very much appreciated the professional and courteous way Dan took care of my problem. Thanks, Brett and Dan for giving excellent service. Also Merry Chritmas and Happy New Year!!!! ?? More

30K Service for my 2011 Corolla Good Service, But I have not received the checklist of the service which says what has been checked. But I believe that it has been done in appropriat Good Service, But I have not received the checklist of the service which says what has been checked. But I believe that it has been done in appropriate way and standards. More

Excellent Service on my Old Celica Jeff Sousa handled the service on my 2000 Celica GTS. He treated as a valued customer. He was knowledgeable, understanding and unbelievable accommoda Jeff Sousa handled the service on my 2000 Celica GTS. He treated as a valued customer. He was knowledgeable, understanding and unbelievable accommodating. He actually cared about giving me quality service in a timely fashion. He established rapport easily. He was a Celica owner himself. I've been dealing with Allan Nott since the 80's and this was the absolute best service I have ever received. Good job young man !!I David l. Plas More

Outstanding employee! Had a difficult to diagnosis problem with vehicle 4 months ago and the service advisor I had (Jeff Sousa) was unbelievably patient, understanding and Had a difficult to diagnosis problem with vehicle 4 months ago and the service advisor I had (Jeff Sousa) was unbelievably patient, understanding and in the "customer's corner". He took a genuine interest and time with my problem as I noted he did with all customers with which he worked. On another visit for routine maintenance, I worked with a different service advisor (no complaints about him), but again noted how on task and attentive Jeff was. Today, my visit was to have an ordered piece installed. Jeff gave me his attention as soon as I entered. I received the same courtesy as before and continue to feel he goes above and beyond what is necessary to do his job. He is a fine representative of what all employees that work with the public should be - friendly, attentive, resourceful, respectful (of customers and of fellow employees) and an extremely hard worker. Hats off to JEFF SOUSA More

scheduled maintenance The last visit was for a simple oil change, but I always go to Allan Nott's for any work on my car. They are honest, thorough, and respectful. I wou The last visit was for a simple oil change, but I always go to Allan Nott's for any work on my car. They are honest, thorough, and respectful. I wouldn't consider another dealer/service department. Norma Penn More

GREAT EXPERIENCE!!!! I DROVE 60 MILES BECAUSE THEY WERE $300 LESS EXPENSIVE THAN ANY DEALER IN MY AREA. REGINA, THE SERVICE CONTACT PERSON, WAS EXTREMELY HELPFUL. THEY W I DROVE 60 MILES BECAUSE THEY WERE $300 LESS EXPENSIVE THAN ANY DEALER IN MY AREA. REGINA, THE SERVICE CONTACT PERSON, WAS EXTREMELY HELPFUL. THEY WERE VERY COURTEOUS, FRIENDLY, AND THE JOB WAS FINISHED 30 MINUTES BEFORE THEY SAID THEY WOULD BE DONE. THEY WASHED AND CLEANED MY CAR, AND BASICALLY GAVE ME A GREAT EXPERIENCE FOR BEING THE FIRST TIME I WAS AT THEIR DEALERSHIP. RICHARD WAS MY CONTACT PERSON AT THE SERVICE DESK WHO HANDLED MY CAR, AND HE WAS GREAT! TLHAWKSTER More

Great experience Everyone was so nice and very helpful. We will definitely go back. it was a very enjoyable experience for us. Ray even called after the weekend to see Everyone was so nice and very helpful. We will definitely go back. it was a very enjoyable experience for us. Ray even called after the weekend to see if we had any Questions about our CRV. More