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White's Toyota of Lima
Lima, OH
2,534 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,534 reviews
June 08, 2026
Good communication. Wish at least my first service came with a free car wash. Seat cover and floor mat was left in vehicle for me to dispose of. Wish at least my first service came with a free car wash. Seat cover and floor mat was left in vehicle for me to dispose of. More
by Andrea schultz
Verified CustomerEmployees Worked With
I dont recognize anyone
June 08, 2026
Our sales person was very kind and was able to answer most of our questions or to get the information for us when I asked. most of our questions or to get the information for us when I asked. More
by lacook2014
May 29, 2026
The entire team was extremely responsive and made the process very convenient. Will certainly use again process very convenient. Will certainly use again More
by jayschwieterman
May 29, 2026
Steve in service was great! He had a complete understanding of our needs and executed it without frustration He had a complete understanding of our needs and executed it without frustration More
by Nothanks2190
Employees Worked With
May 21, 2026
Service was quick and efficient. Price was agreeable. The list of possible needed future repairs were explained. Price was agreeable. The list of possible needed future repairs were explained. More
by CAH7644
May 21, 2026
Nice young gentleman! Great deals. Communication was excellent and they worked with us while waiting on insurance. Great deals. Communication was excellent and they worked with us while waiting on insurance. More
by hbk_sweetness
May 19, 2026
A simple oil change and tire rotation turned into a poorly done job. Ignoring your std. quality control was not followed. For more information call me. Simon was involved with the RAV4 poorly done job. Ignoring your std. quality control was not followed. For more information call me. Simon was involved with the RAV4 More
by walbers
Employees Worked With
Look at the service records of William Albers. It involves a RAV4.
May 19, 2026
Everyone handling the experience was great and seemed to care Friendly, knowledgeable, dedicated team. John has been my sales rep for like 6 leases. Always takes good care of me. care Friendly, knowledgeable, dedicated team. John has been my sales rep for like 6 leases. Always takes good care of me. More
by Jodie5
May 18, 2026
This was the best experience we have ever had. They actually listened to what we were looking for and came up with a vehicle that we hadn't even considered. They explained everything very well. We They actually listened to what we were looking for and came up with a vehicle that we hadn't even considered. They explained everything very well. We were very impressed. Great job, guys! More
by carolyn16
