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White's Toyota of Lima
Lima, OH
2,569 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,569 reviews
Verified Customer
August 17, 2026
I originally had my car there for the check engine light. Initial visit a diagnostic test was performed and found that I needed a new vacuum canister.That was completed once the part came in and they also pla Initial visit a diagnostic test was performed and found that I needed a new vacuum canister.That was completed once the part came in and they also placed a new gas cap which I wasn't told about until I paid my bill. 2 weeks later the check engine light came back on and now was told that I need a new charcoal canister which I was quoted a price of $1721 which did not include labor. I declined this offer. I was told by the service representative that it would not affect the performance of the car,but the emmisions. I guess I don't really understand why this was I found on the initial diagnostic and visit More
by SANDYSCHARENBERG
Employees Worked With
Tyler McFillen
August 16, 2026
Troy and Ryan were great to work with and staff is impressive. Transaction was a positive experience! impressive. Transaction was a positive experience! More
by shirlsm45894
Employees Worked With
Other Employees :
Ryan in sales, not sure of his last name.
August 13, 2026
Great experience. Smooth transition. I felt very comfortable working with Bryan. I appreciated Bryan work ethic as a salesperson Smooth transition. I felt very comfortable working with Bryan. I appreciated Bryan work ethic as a salesperson More
by jef0320
August 10, 2026
Easy to work with, helped me out with any issues and questions and concerns, would recommend questions and concerns, would recommend More
by akpaul5
August 05, 2026
Appointment time was spot on as far as starting installing the cover. Would recommend your service. installing the cover. Would recommend your service. More
by mdiglia
August 03, 2026
Great service. George is the best. Tom and Josh are great to work with. Would definitely tell friends to go there. George is the best. Tom and Josh are great to work with. Would definitely tell friends to go there. More
by RMAGRUM1951
August 02, 2026
High pressure and poor quality work. Multiple times hub caps not put on correctly and found nicks and damage to vehicles paint. Thankfully its a work vehicle. Also waited 2hrs for servic Multiple times hub caps not put on correctly and found nicks and damage to vehicles paint. Thankfully its a work vehicle. Also waited 2hrs for service for tire rotation at 15k service. More
by Brook
Employees Worked With
Stev
August 02, 2026
Very easy vehicle purchase, everyone involved was great to work with. One of the best dealerships I've interacted with. Will be reaching out to them first when it's time to upgrade. to work with. One of the best dealerships I've interacted with. Will be reaching out to them first when it's time to upgrade. More
by Jeff P
Employees Worked With
Robby Taylor,
