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White's Toyota of Lima
Lima, OH
2,462 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,462 reviews
April 20, 2025
Excellent service by both. Excellent service to repair our Acura by Brett Condon. We also purchased a 2025 Honda Odyssey from Sam Delgado who did an amazing job explaining the Excellent service to repair our Acura by Brett Condon. We also purchased a 2025 Honda Odyssey from Sam Delgado who did an amazing job explaining the vehicle advantages. Brett did a great job assisting us with the vehicle service. More
by SBARTLET
Employees Worked With
Brett Condon and Sam Delgado
April 13, 2025
They gave us all of the information in the vehicle but we didn’t feel pressured. didn’t feel pressured. More
by pndmc
Verified CustomerApril 11, 2025
The whole dealership is easy to deal with . Grant Criblez is excellent to negotiate . We were looking for a car for our daughter living in Cincinnati. We could buy the car down there in Cincinn Grant Criblez is excellent to negotiate . We were looking for a car for our daughter living in Cincinnati. We could buy the car down there in Cincinnati but White Toyota dealership was reasonable, fair and friendly. That’s why I keep coming back. This is the 5th one I bought here. More
by MPATRICIO
Employees Worked With
April 06, 2025
Super friendly and knowledgeable ataff. .especially Michael Walters, but I may be a little prejudiced. .especially Michael Walters, but I may be a little prejudiced. More
by pevans429
April 06, 2025
The service department did a great job of communicating and explaining everything throughout the process. and explaining everything throughout the process. More
by BHELMKE
Employees Worked With
March 28, 2025
I was very pleased with the help I received from Brandon. He was knowledgeable and very willing to answer all my questions. He was knowledgeable and very willing to answer all my questions. More
by bjrm4346
March 27, 2025
I flew in from Pelham NH White's Toyota gave me the best deal, They offered to pick me up at the hotel i stayed and bring me to the dealer, Their customer service was excellent, very transparent since the m deal, They offered to pick me up at the hotel i stayed and bring me to the dealer, Their customer service was excellent, very transparent since the minute i called , My sales guy Colin was great, very professional easy process and fast, the entire team was great, I Will recommend White's Toyota, Keep up the good work!!!!! More
by charliesautovillage
March 21, 2025
Great customer service! Nice waiting area. Easy and quick in and out. I highly recommend White Toyota Service Department. Nice waiting area. Easy and quick in and out. I highly recommend White Toyota Service Department. More
by LDLEE
Employees Worked With
March 17, 2025
The sales manager was willing to work with me to get the deal done, and the associate who accompanied me on our test drive was very knowledgeable. My salesperson was nice enough, but very green. deal done, and the associate who accompanied me on our test drive was very knowledgeable. My salesperson was nice enough, but very green. More
by haileymom1
March 09, 2025
Need to work with Toyota - to give lifetime balance & Road Hazzard on tires bought from dealership - Road Hazzard on tires bought from dealership - More
by edquatman
Employees Worked With
