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White's Toyota of Lima
Lima, OH
2,464 Reviews
We’ve been in business right here in Northwestern Ohio since the 1950s, and we have always sought to innovate and outpace the competition. We want to provide you with the best vehicles, and Toyota is helping us do that. White's Toyota of Lima is a family-owned dealership, and every person here, from the top to the bottom, is looking to give you the best customer service experience possible. We understand our core values, and we would never abandon them for an extra dollar or for some misguided benefit. We believe in integrity, teamwork, personal growth, urgency, and attention to detail. All of this means that we are a great place to both buy and service vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,464 reviews
July 03, 2023
My 2nd vehicle from White’s: service is convenient, personable, on time & complete. This won’t be my last! personable, on time & complete. This won’t be my last! More
by captrich3
Verified CustomerEmployees Worked With
Other Employees :
Morgan McBeth
July 02, 2023
Attempt to selll services not needed. Battery, radiator flush, transmission fluid change, rotation and alignment. 52,000 miles. Cabin filter, air filter…..This is wife’s sixth Avalon. Battery, radiator flush, transmission fluid change, rotation and alignment. 52,000 miles. Cabin filter, air filter…..This is wife’s sixth Avalon. Was thinking about Crown, but will most likely go to Lexus. More
by MDGRAM
Employees Worked With
July 02, 2023
Displeasure with service results. All of my tires were set at different pressures after receiving full service at almost 400.00. Tire light came on during trip to Chicago and that’s w All of my tires were set at different pressures after receiving full service at almost 400.00. Tire light came on during trip to Chicago and that’s when I discovered it. Time before that a diagnostic was performed on my Acura MDX for a check engine light. They said it would cost 300.00 plus to fix. I didn’t want servicing for this at the time since the vehicle was old but then later I incidentally found that a harness came unplugged and after plugging it back in the check engine light went out. Both of these incidents leaves me doubtful about the integrity of the service provided at Whites Honda. More
by Paul
July 02, 2023
Too many miscommunications causing me to not have my car and all I got was "I'm sorry ma'am" here's my card for the future and all I got was "I'm sorry ma'am" here's my card for the future More
by COTTERMAN.JR
Employees Worked With
Other Employees :
Josh in service -0 star and his manager
July 02, 2023
The service staff is friendly and helpful. All maintenance is explained well. The wait time for repairs is very reasonable. It usually takes 1.5 to 2 hours for most maintenance. All maintenance is explained well. The wait time for repairs is very reasonable. It usually takes 1.5 to 2 hours for most maintenance. More
by susanemcvay
July 02, 2023
Was on time with servicing my car. Explained something I asked about was very helpful Explained something I asked about was very helpful More
by ELSNOOK
July 01, 2023
I love all my friends they have always been there for me well I have so bad news my car died last night well I have so bad news my car died last night More
by ROBINRBROWN
Employees Worked With
July 01, 2023
My appointment was at 930a and they didn’t start the work until 1030a setting my whole work schedule back and I had to reschedule patients. If my appointment is at 930a and I show up early the work should st until 1030a setting my whole work schedule back and I had to reschedule patients. If my appointment is at 930a and I show up early the work should start at 930a More
by matt.sylvia
Employees Worked With
I didn’t work with anyone listed above
July 01, 2023
Everyone there is so kind and helpful. Very patient. They are there to help their customers get exactly what they want in a vehicle. Very patient. They are there to help their customers get exactly what they want in a vehicle. More
by vickit1028
Employees Worked With
Sam Delgado, Eric Grills
