White's Toyota of Lima - Service Center

What can they make worst. I purchased a new HRV ay the end of December of 2017. Took it in for first Maintance and oil change I was told and shown my cabin air filter was torn I purchased a new HRV ay the end of December of 2017. Took it in for first Maintance and oil change I was told and shown my cabin air filter was torn and needed replaced. The car had 5000 miles on it and I never removed it, how did it get torn. I know they wanted to charge me $50.00 to replace, remember the car had 5000 miles on it. Second time it was in for oil change they cleaned the car out and they scratched the instrument panel the car had 10000 miles. They said they would pay for repairs now their will not. Not happy with Allan Nott. The last honda I purchase from the Findley dealer had no problems. Every time I go to Allan Nott there seems to be a problem. Thursday they changed oil and I took a 400 mile trip keep hearing rattle. I look to find that hood had not been latch. This is not good service. Robert McPheron More

.Service Dept. Service Department took great care of my granddaughter when she took my car in. Even though there was a delay they gave her great service Service Department took great care of my granddaughter when she took my car in. Even though there was a delay they gave her great service More

Poor customer service My wife and I were treated poorly. The manner and additude in which we were informed on what could be wrong with our 2017 honda was very bad. My wife and I were treated poorly. The manner and additude in which we were informed on what could be wrong with our 2017 honda was very bad. More

Excellant Service was excellent, was kept informed as to the progress. Steve Nungester explained all the details of what was being done. Will be using your se Service was excellent, was kept informed as to the progress. Steve Nungester explained all the details of what was being done. Will be using your service again. More

A+ Service Team Had to have my newly purchased vehicle in for a bad hood latch sensor. The staff was superior as was the experience. Highly recommend them! Had to have my newly purchased vehicle in for a bad hood latch sensor. The staff was superior as was the experience. Highly recommend them! More

Quick and easy. I had to get my oil changed, and I was a little over my mileage for the free services. They still gave me it! Thank God because I had 62 dollars left, I had to get my oil changed, and I was a little over my mileage for the free services. They still gave me it! Thank God because I had 62 dollars left, and hardly any gas. Almost cried when the guy told me I owed nothing! More

Professional .organized, and courteous!! Brett Condon does an outstanding job in the service dept !! He pre-ordered the necessary parts for my service appnt., knowing that we have to travel 4 Brett Condon does an outstanding job in the service dept !! He pre-ordered the necessary parts for my service appnt., knowing that we have to travel 40 miles to get to Alan Nott. In doing so, he saved me an extra trip through his organization and thoughtfulness. I have had experiences with a lot of service manager-types in my life, but Brett is definitely a cut above the rest!! Give that man a raise---what an asset for Alan Nott Honda!!-----MJAY, St Marys, OH More

Buying a new car was the furthest thing from my mind I was at the dealership to simply to get my 5000 mile service. Problem is, I took my wife. She said, "I'm going up to look at cars. I said OK but w I was at the dealership to simply to get my 5000 mile service. Problem is, I took my wife. She said, "I'm going up to look at cars. I said OK but we aren't buying one, and oh, by the way, if they have a Camry/hybrid on the floor, let me know. Well in about 2 mins, no more, here she comes with George, the sales person. Bottom line, I bought the car, which, by the way we love. Traded in the 2014 Prius V which I also loved, but this car is much better in so many ways. This is my second car purchased at Allen Nott's, but my father and sister have been customers for many years. I appreciate how friendly everyone and efficient every one was in this buying process. More

Help when we needed it! When we needed something inspected in a hurry, Bret and Oliver took special care of us and handled our needs which eased our minds, no questions aske When we needed something inspected in a hurry, Bret and Oliver took special care of us and handled our needs which eased our minds, no questions asked. Thanks Guys for being who you are. More

Service center I bought in my Honda Civic in for a repair and told them to call me before repairing the car no one called and they ended up charging me 150 to clean I bought in my Honda Civic in for a repair and told them to call me before repairing the car no one called and they ended up charging me 150 to clean my brakes because they said there was a lot of salt built up causing my car to make noises when I slow down. The noise was still there when I drove it home. So I bought it into buds and they said my noise is not from my brakes after they torn it apart it ended up being my front axle that was causing all the noise. My car is finally fixed because I went to the right place that took their time to look at my car. Thanks Allan Nott for charging me and not fixing my car I asked for a refund but Cody said they will look at it again for free. No thanks! More