White's Toyota of Lima - Service Center

Buying a new car was the furthest thing from my mind I was at the dealership to simply to get my 5000 mile service. Problem is, I took my wife. She said, "I'm going up to look at cars. I said OK but w I was at the dealership to simply to get my 5000 mile service. Problem is, I took my wife. She said, "I'm going up to look at cars. I said OK but we aren't buying one, and oh, by the way, if they have a Camry/hybrid on the floor, let me know. Well in about 2 mins, no more, here she comes with George, the sales person. Bottom line, I bought the car, which, by the way we love. Traded in the 2014 Prius V which I also loved, but this car is much better in so many ways. This is my second car purchased at Allen Nott's, but my father and sister have been customers for many years. I appreciate how friendly everyone and efficient every one was in this buying process. More

Help when we needed it! When we needed something inspected in a hurry, Bret and Oliver took special care of us and handled our needs which eased our minds, no questions aske When we needed something inspected in a hurry, Bret and Oliver took special care of us and handled our needs which eased our minds, no questions asked. Thanks Guys for being who you are. More

Service center I bought in my Honda Civic in for a repair and told them to call me before repairing the car no one called and they ended up charging me 150 to clean I bought in my Honda Civic in for a repair and told them to call me before repairing the car no one called and they ended up charging me 150 to clean my brakes because they said there was a lot of salt built up causing my car to make noises when I slow down. The noise was still there when I drove it home. So I bought it into buds and they said my noise is not from my brakes after they torn it apart it ended up being my front axle that was causing all the noise. My car is finally fixed because I went to the right place that took their time to look at my car. Thanks Allan Nott for charging me and not fixing my car I asked for a refund but Cody said they will look at it again for free. No thanks! More

Excellent Service Department My wife and I stopped by the Toyota Service Department on January 8, 2018 to have an accessory installed on our recently purchase Toyota Highlander. My wife and I stopped by the Toyota Service Department on January 8, 2018 to have an accessory installed on our recently purchase Toyota Highlander. Since it took a bit over an hour (just dropped in on a busy morning, no appointment), we were able to experience and observe several customer interfaces with the Service Department personnel. In a word: WOW! From the moment we pulled up to the door, we were met and greeted by courteous, personable professionals. Rather than the first time for us to be visit, Allan Nott employees treated us like old friends. We poured a coffee, ate a banana, and relaxed. So for the next hour or so, we watched as each and every customer received the same level of courteous attention that had been given to us. Actually. this attention our wants and needs extended back from our first visit while shopping for our Highlander. The salesman, Steve, sold us the car we wanted; the sales manager worked with us on pricing and the finance manager had us taken care of quickly with some of the neatest computer interface equipment we've ever seen. Our salesman was knowledgeable and made us feel like we were his most important customer. While we had shopped within a ninety mile radius, it was great to find what we wanted, at the price we wanted to pay, just up the highway. While not "in our backyard", Lima is convenient enough that we will use Allan Nott for all of our routine service requirements, too. More

Great service! Great people. My battery was dead in my Rav4 and I took it I to get replaced. The old battery was bought by the previous owners. It was still under warranty and the My battery was dead in my Rav4 and I took it I to get replaced. The old battery was bought by the previous owners. It was still under warranty and they replaced it free of charge. Thank you! More

Excellent service I have been a satisfied customer of Allan Nott for thirty one years and this Dealership never changes. Friendly, Knowledgeable and Fair Priced. In all I have been a satisfied customer of Allan Nott for thirty one years and this Dealership never changes. Friendly, Knowledgeable and Fair Priced. In all the years that I have been an Allan Nott customer, I have never had any doubt as to who was the Dealer and who was the customer. More

Great Service. WonderfulPeople We were there this time for a Toyota recall on our 2012 Sienna. This was supposed to be a long day. We were there at 8:00 AM. We hung around the sh We were there this time for a Toyota recall on our 2012 Sienna. This was supposed to be a long day. We were there at 8:00 AM. We hung around the showroom awhile drinking coffee and watching TV.. We then took the shuttle to the mall area where we shopped and had lunch for a few hours. Much to our surprise we got a call that the van was finished in only 3 hours. The shuttle picked us up at Panera Bread and we headed home. It was a good experience. These folks really have the service aspect down! (They are technically very good too.) Everyone is so nice. We were very pleased. More

New tires I was quoted a price via phone by friendly and courteous sales people. Service was prompt, and am totally pleased with the new Michelin tires at a fa I was quoted a price via phone by friendly and courteous sales people. Service was prompt, and am totally pleased with the new Michelin tires at a fair price. Thanks for your service. More

Always Great Service I've been buying cars at Allan Nott's for years. Love this dealership. Their service is second to none. They are always friendly and helpful. They I've been buying cars at Allan Nott's for years. Love this dealership. Their service is second to none. They are always friendly and helpful. They take such good care of their customers. They are trustworthy and kind. Excellent dealership! More

Bad oil changes I have had my car serviced at Allan Nott Toyota for over 10 years, but the work has fallen off to poor. Last oil change they left my key in the igni I have had my car serviced at Allan Nott Toyota for over 10 years, but the work has fallen off to poor. Last oil change they left my key in the ignition with the key on. I got there the battery was dead. Two oil changes before that they left my oil drain plug loose, I notice oil on my garage floor, so I was lucky I caught it. More