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Whiteface Ford

Hereford, TX

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118 Reviews

550 N 25 Mile Ave

Hereford, TX

79045

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118 Reviews of Whiteface Ford

August 11, 2017

Great Jeep I went to Whiteface Ford because of a promotion they were holding. I did not really have any intention of buying a new vehicle. However, I found a ve More

by Jeep4me
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Galland, Brandon Gresham
August 01, 2017

An awesome salesman Our salesman was the BEST during the sale and after. I would recommend Mathew as your salesman, he was informed and all around helpful he made this b More

by old password
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Perez
July 27, 2017

Awesome dealership Very well managed salesman are very professional best experience at a dealership for me got the car i wanted didnt try to sale me something i didnt w More

by 1984demo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matthew Perez
July 19, 2017

"An awesome salesman and an aweome dealership!" I am 71 years old and have purchased quite a few vehicles, both new and used. This is my first purchase from Whiteface Ford, and I hope it will not be More

by Larry flattracker94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Gresham
July 18, 2017

Easiest place to buy a car! Robert was AWESOME! He made buying a car super easy, he was genuinely interested in mine and my families needs. I will defiantly be coming back to buy More

by Will Lilley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Stiner
July 05, 2017

Working on it Bought a 2013 Ford F150 pick up from them. We had a misunderstanding about a running board repair that we are still working out. Robert Stiner (manage More

by cpbandy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Stiner, Daniel Perez
Jul 05, 2017 -

Whiteface Ford responded

Mr. Bandy purchased a truck from us that is true. It had a dent in the corner of the cab that we agreed to repair. the running board was bent slightly and we agreed to straiten it. All of this was put into writing and Mr. Bandy agreed to the terms. We had the dent repaired and straitened the running board as agreed. When Mr Bandy picked up the truck he said that we agreed to replace not repair the running board. We told him we would be happy to install a new running board but he would have to cover the cost of the parts. He got angry and has been threatening my salesman ever since.

Jul 05, 2017 -

cpbandy responded

Said running board never did get repaired. Not the first time the truck was there for that, or the second time when I drove back to Hereford for what I thought was replacement. And at that time I was NOT told it was going to be straightened. And as for the threatening of your salesman, it didn't happen. Daniel was helpful and tried to do a good job. I also have lengthy conversations over text messages back and forth with him. All the proof is there.

Jul 06, 2017 -

Whiteface Ford responded

You just agreed in your resonse that when you bought the truck, we only agreed to straiten the running board not replace it. If you will remove the review we will stick to our original agreement to fix the running board

July 04, 2017

2014 Outlander Jose Morales, my salesman was very helpful. He listened to what I needed and helped me find the perfect car for my family at a payment that I am com More

by ronicake1978
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Morales
July 03, 2017

Excelente ??Gracias Jose Morales por ayudarme a obtener mi caro sin crédito. Recomiendo tus servicios por tener paciencia, explicarme todo, y ajustar el sistema More

by Lupe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Morales
July 03, 2017

Perfect Service I was in look for a vehicle, but had no idea what I wanted. Thanks to Jose Morales I found a car that i completely fell in love with. Definitely recom More

by Erika
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Morales
June 30, 2017

WhiteFace Ford Is Amazing! Awesome experience for buying my first car! Amazing people who help me out today Jose made everything simple and exciting!!! Thankful for my first new More

by Lorenzo_Sifuentes16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jose Morales
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