
Whitten Brothers Mazda
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Amazing I am a first time car buyer, and they made the process so easy for me. Everyone was really helpful and made sure I got exactly what I wanted. I am a first time car buyer, and they made the process so easy for me. Everyone was really helpful and made sure I got exactly what I wanted. More
Fantastic experience with Kenneth Muncy at Whitten Mazda We had the good fortune of working with Kenneth Muncy at Whitten for the purchase of my wife's first Miata. He was knowledgeable and friendly and let We had the good fortune of working with Kenneth Muncy at Whitten for the purchase of my wife's first Miata. He was knowledgeable and friendly and let us work at our own pace, as we had other makes to evaluate. When we came back, he worked with us on price and made the purchase process smooth and easy. For those of you who dislike high pressure tactics, Kenneth is your man. He respects you as a customer and his own role in helping you make this important decision. More
Excellent buying experience Whitten Brothers, and Nick Burton specifically, were an absolute delight to work with. Nick went out of his way to find the exact vehicle i was lookin Whitten Brothers, and Nick Burton specifically, were an absolute delight to work with. Nick went out of his way to find the exact vehicle i was looking for and also managed to have the best price by a decent margin. And when another dealer attempted to undercut them, he matched the new price without any issues. The vehicle was perfect when i arrived, freshly gassed up and washed and buffed, and the sales experience was a little pressury on extra protection but not a typical hard sell by any margin. Overall a great experience and I'd absolutely recommend Nick in the future. More
OUTSTANDING Service - as usual!! I have purchased two cars from Whitten - a 2013 FIAT 500 and recently a 2016 Mazda 3. Whether regular service or a specific issue the entire team has I have purchased two cars from Whitten - a 2013 FIAT 500 and recently a 2016 Mazda 3. Whether regular service or a specific issue the entire team has been just the best! My car is always fixed quickly without costing an arm and a leg. Thank you to everyone there!! More
Great Service I took my CX-5 in for a squeak and loose bolt on the driver's door. Tracey handled my order and had everything ready when I got there. She had even re I took my CX-5 in for a squeak and loose bolt on the driver's door. Tracey handled my order and had everything ready when I got there. She had even reserved a rental car for me. I asked her how long the repair would take and she said to give them an hour and a half. In less than an hour she had called me to tell me my car was ready. I was greeted when I got there and walked out when I left. Outstanding customer service demonstrated. I would highly recommend this dealership. More
Sales customer service I bought my car from Nick Burton a few months ago. Recently I had a few questions and issues. I contacted Nick and he had me come right over. He sat w I bought my car from Nick Burton a few months ago. Recently I had a few questions and issues. I contacted Nick and he had me come right over. He sat with me for a half hour answering questions and checking out my nav problem. He determined it needed to go in for service, which he totally set up for me. I highly recommend working with Nick. He made every aspect of buying and now servicing my car exceptional. More
Always Exceptional Customer Service Nick Burton was professional, friendly and made my car buying experience a breeze! This was our third Mazda leased from Whitten Brothers. Thank you Nick Burton was professional, friendly and made my car buying experience a breeze! This was our third Mazda leased from Whitten Brothers. Thank you! B & B Merkel More
New car buying experience Came in just to browse and maybe test drive a few cars, really liked the Mazda CX-5 I drove. Nick Burton, the sales person who helped me was very kno Came in just to browse and maybe test drive a few cars, really liked the Mazda CX-5 I drove. Nick Burton, the sales person who helped me was very knowledgeable about the vehicle and was really helpful in every way. He made the whole buying experience easy and fun! More
NICK BURTON. .. I came in for an oil change. Instead of setting in lobby normal I started looking at RHD jeeps.I ended on the Madza side.Decided to test drive. As we I came in for an oil change. Instead of setting in lobby normal I started looking at RHD jeeps.I ended on the Madza side.Decided to test drive. As we entered the building we was greeted with a smile and hand shake from NICK BURTON. .NICK got the keys ' and explained the difference in each style of vehicle from basic,touring and grand touring etc. NICK BURTON WORKED VERY HARD TO GET MY BUSINESS. .SOLD ME A 2016 CX-5...... More
The best in customer service In 2011 I visited another local Mazda dealership and no one would even talk with me. On my first visit to Whitten Brothers I was greeted by Bill Edwar In 2011 I visited another local Mazda dealership and no one would even talk with me. On my first visit to Whitten Brothers I was greeted by Bill Edwards who listened to what I was looking for an found the MX5 Miata that I wanted. When advertising started for the 2016 I knew I wanted to trade up so I visited Bill again to see how I could get one. Friday, November 6 I got the call from Bill that my car was here. Working with Bill, Melvin, Justin and Lawrence were great. Dealer incentives, a great trade in and the best customer service. I highly recommend Whitten Brothers Mazda. More