Whitten Brothers Mazda

"THE BEST EXPERIENCE" Melvin was the best salesperson I ever encountered. I was nervous when I walked into the dealership. Melvin walked me through everything and put my wo Melvin was the best salesperson I ever encountered. I was nervous when I walked into the dealership. Melvin walked me through everything and put my worries at ease. The staff was friendly and helpful. Today I'm driving a new car. Thank you Melvin for being patient with me. Thank you Whitten brothers. I would highly recommend Whitten brothers to anyone who is looking for a car. You guys are the best! More

Excellent experience This was my first time coming to Mazda and I was beyond impressed with my whole experience, all thanks to Mr. King. He was genuine and patient with me This was my first time coming to Mazda and I was beyond impressed with my whole experience, all thanks to Mr. King. He was genuine and patient with me being that I was unsure with what I really wanted. He was not pushy and I would recommend anyone to him. More

Not the same old same old.. I did my homework and started my search for my 2015 Mazda 6. I found the Whitten internet site easy to use and unlike many dealers, they did not try t I did my homework and started my search for my 2015 Mazda 6. I found the Whitten internet site easy to use and unlike many dealers, they did not try to bait me in with some sort of ridiculous lowball number - a common marketing scheme where dealers will advertise a low price that includes every single possible discount - you only find out that you do not qualify for many of them until you have already invested time driving to the dealer, test driving, etc. Another point, they have real photos of the ACTUAL cars, not just stock pics. Also, they are responsive and quick to follow up on inquiries. Anyway, Whitten's price was fair, honest, and legitimate. The delivery process was smooth and hassle-free - they even took the time to bring the owner over from next door for a handshake and quick hello. This is the way car buying should be and I highly recommend. More

New car Good service and friendly staff. Overall it was a good car buying experience and I would recommend whitten brothers mazda to others looking for a ne Good service and friendly staff. Overall it was a good car buying experience and I would recommend whitten brothers mazda to others looking for a new mazda. More

Incredibly Patient! Everything about my experience was wonderful! Margaret took the time to listen to my needs in order to make sure I got the best fit. She was willing Everything about my experience was wonderful! Margaret took the time to listen to my needs in order to make sure I got the best fit. She was willing to work within my time frame and was never pushy. Everyone at the dealership was knowledgeable, friendly, kind, and easy to work with. I couldn't recommend more highly! More

Excelent service , friendly environment. Provided all the information needed to make the decision, they try to sell, but no with high pressure sale techniques. They ca , friendly environment. Provided all the information needed to make the decision, they try to sell, but no with high pressure sale techniques. They called me back next morning to let me know a better interest rate was available so they did not mind to redo the paperwork. More

A Great Dealership I looked all over Maryland and Virginia for a 2014 Mazda Miata. Time and time again, dealerships wanted to sell me what was on their lots versus what I looked all over Maryland and Virginia for a 2014 Mazda Miata. Time and time again, dealerships wanted to sell me what was on their lots versus what I wanted. However, Whitten was the exception. I talked to Whitten's GM regarding my frustration with previous dealerships and my needs. GM located the exact car I wanted within 3 hours and we agreed on a price, over the phone, within 2 hours. I was met by the Sales Consultant upon arrival at Whitten Mazda. I received great customer service...from painless and efficient paperwork process to car being prepared and ready to go. I was in and out of Whitten in less than 2 hours. I found the entire car buying experience to be stress free and top notch. More

I had the best experience I could have asked for from a car buying experience. Robert went above and beyond to find the exact car I wanted. Robert was superior in his sales technique, never being pushy and car buying experience. Robert went above and beyond to find the exact car I wanted. Robert was superior in his sales technique, never being pushy and always looking out for my best intrest. Willie also went above and beyond helping to locate the vehicle I wanted and ensuring that it arrived in a timely fashion and was within my price range. Thank you so much Whitten Mazda for a superior car buying experience! More

I had my 1990 Miata in for a brake issue. It was "repaired" in such a way that I had to return it and have new pads and rotors installed. On a separate occasion, I had brought the same car in for se "repaired" in such a way that I had to return it and have new pads and rotors installed. On a separate occasion, I had brought the same car in for service because it was running very rich and was throwing a code for the air flow meter. I was told that they would not work on the car because it is "too old" and because of all the "aftermarket parts". Yes, I have modified the car, but the engine internals, wiring, and engine management system are all original and unmolested. Huh. A Mazda shop that refuses to work on Mazda vehicles? Who would have thought. I interpreted that as either a lazy tech that didn't want to troubleshoot, or a lazy tech that couldn't figure out why there is no place to plug in an OBDII scan tool. It turned out that my issue was caused by a "repair" that was made by the service department in question on another unrelated visit. And last but not least, they swindled my wife out of $60 on a "free" oil change for her new Mazda 3. Take this advice for what it's worth - save yourself the aggravation and go to Pearson. More

Price was below invoice and there was minimal haggling. Environment was professional, well-maintained and staff was friendly and helpful. Salesman was very thorough and ensured I was comfortable with Blue Environment was professional, well-maintained and staff was friendly and helpful. Salesman was very thorough and ensured I was comfortable with Bluetooth set up and Navigation, prior to leaving with my new car. More