
Whitten Brothers Mazda
Richmond, VA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 195 reviews
Two Times the Charm 15 years ago we bought a Mazda from this dealership. The car is still running but it's days are numbered. So we went looking(after my husband did exte 15 years ago we bought a Mazda from this dealership. The car is still running but it's days are numbered. So we went looking(after my husband did extensive research). We first went to Hyundia and looked ;after over an hour I was not sold . I definitely did not get a pushy sales job but neither did I feel they were interested in selling us a car. At the last moment we went to Whitten where a friend had just purchased a car from them and was very happy. Upon entering we were immediately greeted by Melvin. When Ron heard we were there he came over to greet us too. Ron remembered us from 15 years ago!! It felt like we were home!! Hence 72 hours later we had a new car. Everyone we talked to at Whitten was friendly, helpful, knowlegeable, and not out to just sell you any car but what we needed. Hope (in finance ) also made a sometimes painful process much easier. More
Bill and his buddies are friendly and helpful. Not overly solicitous and no hard sales tactics. They made the car-buying experience easy for me. Go see them! solicitous and no hard sales tactics. They made the car-buying experience easy for me. Go see them! More
Working with dealership was great. We had gone to another Mazda dealership the previous day and had a terrible experience. However, the experience at Whitten Brothers was amazing. We were greeted when we fir Mazda dealership the previous day and had a terrible experience. However, the experience at Whitten Brothers was amazing. We were greeted when we first arrived but no one hovered over us. When we were ready to view a car they brought a salesman to use. We had Darryl Lewis and he was very professional and easy to work with. I really appreciate him hearing my concerns and he was able to answer all of my questions. Darryl is one of the first car salesmen I've had that didn't make me feel overly pressured to buy a card and gave me time to think about what I wanted. Because of his kindness and knowledge I felt very confident that I made the right decision getting my cute lil Miata. They really worked with what we wanted and our budget and I drove away with my first Mazda! More
This is the 4th Mazda that IO have bought from Whitten Broth I went in knowing I wanted a CX5. Darryl Lewis helped me. He was excellent at explaining the differences in the models so that I would get everything I went in knowing I wanted a CX5. Darryl Lewis helped me. He was excellent at explaining the differences in the models so that I would get everything that I wanted. He had to make a search to find the color and interior that I wanted. When I picked up the car, he very patiently went over all the features and how they worked (sometimes twice for me to understand). I felt no pressure at anytime from Darryl or the sales manager Ron. They weren't trying to sell me more than I wanted. It was a very pleasant experience! More
Wrote an awesome review but then checked my emails and saw that the dealership had emailed an offer $1,000 less than they did in dealership today. So, I do not recommend this dealership. saw that the dealership had emailed an offer $1,000 less than they did in dealership today. So, I do not recommend this dealership. More
Worked with me to get the vehicle I wanted, for a price I could afford. I appreciate that they did not try to hard sell other vehicles when I said I would have to review my finances. They were courteous an could afford. I appreciate that they did not try to hard sell other vehicles when I said I would have to review my finances. They were courteous and made sure everything was worked out properly. More
Purchased a Mazda 6 Grand Touring Reserve Last week I went in with the hopes of buying a used car and I worked with Darryl. To say he was helpful would be an understatement. While he says he h Last week I went in with the hopes of buying a used car and I worked with Darryl. To say he was helpful would be an understatement. While he says he hasn't been around the dealership for a while, I couldn't tell that was the case. Darryl was not only knowledgeable about the car I wanted but he was kind and the entire place made me feel at home. Car buying can be a relatively daunting task as it is and the people at Whitten Brothers quickly removed any reservations I may have had. We came to a deal that was well within my budget and even lower than I had hoped for. I would highly recommend Ron, the sales manager, and more importantly Darryl, if you're ever looking to buy a car in the 804 area code. I could not be happier with the outcome after less than stellar experiences elsewhere. More
My wife and I recently came in looking at the CX-9. Although we did not end up purchasing a vehicle there, Darryl was awesome! He was very professional and accommodating. If I hear of anyone looking fo Although we did not end up purchasing a vehicle there, Darryl was awesome! He was very professional and accommodating. If I hear of anyone looking for a new car, I will definitely recommend him. Thanks Darryl! More
Great car-buying experience! From the moment I walked in the door until the moment I drove away in my new Mazda CX3, my experience was outstanding! This is the third car I have p From the moment I walked in the door until the moment I drove away in my new Mazda CX3, my experience was outstanding! This is the third car I have purchased from Whitten Brothers, and I cannot say enough positive things about it -- friendly managers, knowledgeable and friendly sales people, and an easy purchasing procedure! Thanks to all the folks I dealt with!! YOU ARE TERRIFIC!!! More
Darryl made the car buying experience a breeze and the process at Whitten was quick and stress-free. Darryl has a ton of information, is super friendly, and very helpful. He helped me make an informed dec process at Whitten was quick and stress-free. Darryl has a ton of information, is super friendly, and very helpful. He helped me make an informed decision without applying undo sales pressure!! I love my Mazda! More