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Whitten Brothers Of Ashland
Ashland, VA
453 Reviews
Welcome to Whitten Brothers of Ashland, where the Whitten Advantage ensures an exceptional car-buying experience. Conveniently located on Washington Highway, we offer an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, along with a diverse inventory of high-quality pre-owned cars. Our friendly, knowledgeable staff and state-of-the-art service center are dedicated to exceeding your expectations. At Whitten Brothers of Ashland, we prioritize customer satisfaction, transparency, and community involvement.
Visit Whitten Brothers of Ashland and experience the difference today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 453 reviews
November 16, 2020
The experience was horrible. I bought my car to them The experience was horrible. I bought my car to them because that is where I had purchased it. I had to bring it back on numerous occasions, each t The experience was horrible. I bought my car to them because that is where I had purchased it. I had to bring it back on numerous occasions, each time Nick would say the car was fixed and before I could get it home the same problem occurred. On two occasions I came to pick it up and the same problem occurred before I was off the parking lot and I had a witness who saw that. The top manager was no help there either. This problem went on for months and they could not solve however thought they were going to keep getting paid for putting things in the car that did not solve the problem. POOR MANAGEMENT ,SERVICE AND EVIDENTLY DID NOT KNOW WHAT THEY WERE DOING. More
by Vernice_Yerby
Employees Worked With
Nick Burton
Helpful October 27, 2020
We had a wonderful experience buying our car with Cathy. She was absolutely amazing and I would definitely go back to see her again. She was so pleasant to work with and she is still making sure all my need She was absolutely amazing and I would definitely go back to see her again. She was so pleasant to work with and she is still making sure all my needs are met. THANK YOU SO MUCH CATHY!!!! More
by debbiedawn
Employees Worked With
October 22, 2020
I had the best experience with Cathy! She was there for me through my entire picking the right car, through purchase, and even after purchasing with crazy questions! That you written brothers and thank you me through my entire picking the right car, through purchase, and even after purchasing with crazy questions! That you written brothers and thank you Cathy for your amazing help! More
by Victoria
Employees Worked With
October 21, 2020
Helpful , in finding the car we needed. Very responsive with locating cars at other locations and having them delivered to your dealership for us to see. Salesperson was knowledgeable and very pleasant. with locating cars at other locations and having them delivered to your dealership for us to see. Salesperson was knowledgeable and very pleasant. Thanks Cathy. Ralph Covinton More
by Coving59
September 30, 2020
They have had my Jeep GCK for 2 months. It has Chrysler extended warranty. It took 2 weeks for Chrysler to approve repairs. Still waiting for new transmission. I just got a call from service writer who g extended warranty. It took 2 weeks for Chrysler to approve repairs. Still waiting for new transmission. I just got a call from service writer who gave me a tentative date of December. Didn't sound like he was sure it would be repaired then. So Chrysler can't make a transmission for my car. Buy a jeep at your own risk! More
by Tonyleesr
Employees Worked With
August 03, 2020
Not a writer great people an dealer ship. I don’t like to write reviews every one has opinions mine was a good an easy experience write reviews every one has opinions mine was a good an easy experience More
by rmshadow01
Employees Worked With
July 14, 2020
Easy buying experience at this dealership with no high pressure sale pitches! Prices are fair and competitive to others in the area. Would recommend if looking for your next vehicle. pressure sale pitches! Prices are fair and competitive to others in the area. Would recommend if looking for your next vehicle. More
by rfdfiremedic02
Employees Worked With
June 05, 2020
Cathy is just the type of sales person I love. Knows her stuff but doesn’t use pushy tactics. She lets you Make the decision! stuff but doesn’t use pushy tactics. She lets you Make the decision! More
by Craig
Employees Worked With
April 07, 2020
Very intelligent lady dealership was also great to work with Kathy followed up with me and kept in contact with me throughout the entire process she answered every question i had and also made my family f with Kathy followed up with me and kept in contact with me throughout the entire process she answered every question i had and also made my family feel welcome More
by Andreyoung101
March 23, 2020
The Dealership and Cathy were really great working with us to get my mom into the car she Wanted and that we found there. And they helped us buy it even within all of the covid 19 craziness going on which us to get my mom into the car she Wanted and that we found there. And they helped us buy it even within all of the covid 19 craziness going on which was great because my mom lives alone and without a vehicle after hers was totaled which was unnerving for me living 2 hours away from her so I can’t go to stores etc. for her More
by Gochakatya
Employees Worked With
