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Whitten Brothers Of Ashland

Ashland, VA

4.9
460 Reviews
Welcome to Whitten Brothers of Ashland, where the Whitten Advantage ensures an exceptional car-buying experience. Conveniently located on Washington Highway, we offer an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, along with a diverse inventory of high-quality pre-owned cars. Our friendly, knowledgeable staff and state-of-the-art service center are dedicated to exceeding your expectations. At Whitten Brothers of Ashland, we prioritize customer satisfaction, transparency, and community involvement. Visit Whitten Brothers of Ashland and experience the difference today!
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11409 Washington Highway

Ashland, VA

23005

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Showing 460 reviews

October 21, 2020

Helpful , in finding the car we needed. Very responsive with locating cars at other locations and having them delivered to your dealership for us to see. Salesperson was knowledgeable and very pleasant. More

by Coving59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Browne
September 30, 2020

They have had my Jeep GCK for 2 months. It has Chrysler extended warranty. It took 2 weeks for Chrysler to approve repairs. Still waiting for new transmission. I just got a call from service writer who g More

by Tonyleesr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whitten Reviews
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2020

Not a writer great people an dealer ship. I don’t like to write reviews every one has opinions mine was a good an easy experience More

by rmshadow01
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2020

Easy buying experience at this dealership with no high pressure sale pitches! Prices are fair and competitive to others in the area. Would recommend if looking for your next vehicle. More

by rfdfiremedic02
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2020

Cathy is just the type of sales person I love. Knows her stuff but doesn’t use pushy tactics. She lets you Make the decision! More

by Craig
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2020 -

Whitten Brothers Of Ashland responded

Hi Craig, thank you so much for the kind words with Cathy! It was great working with you. We welcome you back anytime!

April 07, 2020

Very intelligent lady dealership was also great to work with Kathy followed up with me and kept in contact with me throughout the entire process she answered every question i had and also made my family f More

by Andreyoung101
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Burton
Apr 07, 2020 -

Whitten Brothers Of Ashland responded

Kathy is definitely an excellent team member! Thank you so much for taking the time to share your feedback for us. We always want to take care of our customers as best we can. If there is anything else we can do to be of assistance, please do not hesitate to reach out and let our team know. We hope you have a great day!

March 23, 2020

The Dealership and Cathy were really great working with us to get my mom into the car she Wanted and that we found there. And they helped us buy it even within all of the covid 19 craziness going on which More

by Gochakatya
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2020 -

Whitten Brothers Of Ashland responded

Congratulations on to your mother on her vehicle. We always want to ensure our customers have the best experiences possible. We hope she likes it. Please have a great day and take care!

March 03, 2020

Cathy was Fantastic and the processes was easy and quick. Loving my Car. Highly recommend. Will use again if I need another vehicle. No pressure of any kind. More

by txdragon59
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt in finance was great too
Mar 03, 2020 -

Whitten Brothers Of Ashland responded

Thanks for your strong recommendation for Cathy. We're glad you are enjoying your vehicle. Thanks for your feedback and congratulations!

February 29, 2020

We had had a bad experience with a salesman here several years ago but gave Whitten a second chance and are glad we did! This was our best auto buying experience ever! Cathy was absolutely great and the sal More

by Joelclark4
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Cochran, Nick Burton
Feb 29, 2020 -

Whitten Brothers Of Ashland responded

Thank you for the wonderful review, Joel! We are so glad to see that Cathy was able to turn your opinion of us around. Congratulations on your purchase; we look forward to working with you again.

February 27, 2020

cathy is probably the most no-nonsense automotive product specialist i've ever had the pleasure of working with. her demeanor, knowledge and professionalism definitely rank up there at the top with the best. More

by 37x122
Recommend Dealer
Yes
Employees Worked With
Cathy McCarthey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2020 -

Whitten Brothers Of Ashland responded

Thank you for the positive feedback! We are happy to know that you were provided with good service especially from Cathy. We will make sure to share your kind words with her and we hope to see you again soon!

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