Whitten Brothers of Richmond Jeep Chrysler Dodge Ram

I have bought several cars over the years and we always have a good experience. The Service Department is excellent. My appointments are kept on time. Reggie Bailey has been the mechanic for our family have a good experience. The Service Department is excellent. My appointments are kept on time. Reggie Bailey has been the mechanic for our family for years and he is very conscientious about car safety and keeping me stress-free when I take trips. He is very particular about repairs and keeps me abreast about preventing problems. Their estimates are always in line with their predictions. But if they run into unknown problems, they come out and discuss it before they work on it, so you know what to expect. I would recommend Whitten Brothers to anyone. More

I purchased a Dodge Ram from Mr. Cupp. He was the easiest going, non-pressure car salesman I have ever dealt with. The transaction was smooth and painless. I would definitly use him again when I de easiest going, non-pressure car salesman I have ever dealt with. The transaction was smooth and painless. I would definitly use him again when I decide to purchase another vehicle. More

Hi my name is Tomeka Williams, This has been far more Hi my name is Tomeka Williams, This has been far more pleasant,than I could've ever imagined. My husband and I saw a Dodge Avenger online at Whitten Hi my name is Tomeka Williams, This has been far more pleasant,than I could've ever imagined. My husband and I saw a Dodge Avenger online at Whitten Brothers. I fell in love with the picture immediately(Smile)so I had to see it.Chris Price is literally awesome!!!!!! I called the very next day and set up a visit, he was very courteous, and when we arrived the car was ready for viewing and a test drive. He is not only a great person, his manners are wonderful. He was very friendly,and knowledgeable about any and all questions that me or my husband had. I am definitely a Whitten Brothers shopper from now on!!!! We send BIG THANKS ...............Chris Price............ For the next person looking to find the perfect car and price, visit Whitten Brothers and be sure to ask for ****Chris Price Thanks so much, Proud Owners of a Dodge Avenger Tomeka - Brandon Williams More

Great experience, no pressure. Deal was very good. This was the type of service you want but rarely find. I was particulary impressed with the sales experience and Nathans help was the type of service you want but rarely find. I was particulary impressed with the sales experience and Nathans help More

My wife and I were recently looking at used cars in the Richmond area. We stopped at Whitten Brothers Jeep Chrylsler Dodge, and were greeted by Eric Chase, sales representative. Eric was extremely plesan Richmond area. We stopped at Whitten Brothers Jeep Chrylsler Dodge, and were greeted by Eric Chase, sales representative. Eric was extremely plesant and helpful, letting us test drive a car we had in mind. We were never under any kind of high pressure - or any pressure - from Eric, and he let us make up our own minds. Eric even offered us the chance to take the used car home overnight, with no obligation, which we indeed did. Ultimatley, we decided that this particular car had just a bit too much mileage, and decided to search again. But our entire experience at Whitten, with Eric, was fantastic! We would return to Whitten in the future, and ask specifically for Eric Chase as a saleperson. He is a credit to the dealership. Thanks Eric! More

We had the greatest experience with Whitten Brothers- Richmond. Eric Chase was our salesman. He is the BEST!!! His customer service is like no other. We test drove 4 different vehicles before deciding Richmond. Eric Chase was our salesman. He is the BEST!!! His customer service is like no other. We test drove 4 different vehicles before deciding. Eric was very patient and never pushy with us, he let us take our time. We definitely will recommend Eric to our friends. And hope he is still there for our next purchase. Way to go Written Brothers for you great sales department. Larry and April More

Chris was wonderful to work with and I really feel like he went that "extra mile" to get me into the Jeep I wanted. I also got lost on the way down there and he personally talked me into the dealership vi he went that "extra mile" to get me into the Jeep I wanted. I also got lost on the way down there and he personally talked me into the dealership via cell phone. Of course lesson learned is to take the GPS next time, but I thought his dedication to me, his customer, was incredible. Overall - wonderful experience and I'm driving the vehicle of my dreams! Thanks Chris and Whitten Brothers! More

I have submitted Whitten Brothers of Ashland Dealership as a new dealer for this website. Until then, I wish to let everyone know in the Whitten Dealership Family; that, I consider their management and sal as a new dealer for this website. Until then, I wish to let everyone know in the Whitten Dealership Family; that, I consider their management and sales/service teams to be superior to any in the Central Virginia Area. I have purchased four Jeeps over the last twelve years at this dealership. All vehicles have been trouble-free, reliable and enjoyable to drive because of the vehicle; itself? no... because of the PEOPLE at Whitten Brothers . I have the personal cell number of my long-time sales associate, Mr. Grady Lane. What does that tell you? Any problem. I truly mean, with any problem I have experienced; he has seen to a speedy and complete resolution. This summer I purchased a 2012 Jeep Wrangler Sport with lots of extras. The rear driver's side tire just wouldn't hold air. Mr. Lane had made his commission, he works in sales, why bother to do anything else other than speak, say, "Hello, oh! I'm sorry." and walk away focusing on nothing else but the next sell and no one else but the next buyer? He rather took ownership (as he does with every customer) and I drove away with a new tire. Done! Done! And Done! My highest regards and recommendation to anyone who would love to get behind not only a FUN vehicle like a Jeep Wrangler ~ but ~ also behind one of the best managed car dealership families in The Commonwealth of Virginia! More

We have owned - both via our company annd personally, Jeeps from Whitten Bros. for over 12 years and cannot possibly overstate the level of our satisfaction with the sales and service at this dealer. Th Jeeps from Whitten Bros. for over 12 years and cannot possibly overstate the level of our satisfaction with the sales and service at this dealer. Through the entire period ALL service has been performed at Whitten, and almost always handled by Keith Williams. Keith is no doubt the classic "over and under" employee - over worked and under paid - and likely under appreciated. Keith has been the same over all these years - courteous and completely professional - ever anxious to help and always with the same pleasant demeanor. I would hope that Keith is considered by management the proxy for all those considered a credit to the company - he deserves this sort of recognition. Allan Keyes The Trust Company of Virginia More

I live more than 100 miles away from this dealership. In fact, there are at least 4 jeep dealerships in my city that I am aware of (Hall, Southern, Starr, Greenbrier all in Tidewater). One of my best frie fact, there are at least 4 jeep dealerships in my city that I am aware of (Hall, Southern, Starr, Greenbrier all in Tidewater). One of my best friends is the major Ford dealer in the area as well; however, I wanted a very specific Jeep Wrangler. I went to the local Jeep Dealership and told a very nice salesman the specifics, met the manager, test drove the manager's jeep and was ready to purchase (and price was not an issue, I was ready to buy no matter what they quoted me). They told me they would call me with a quote once they had priced the custom package I was looking for (Black, 4 dr unlimited sport s wrangler, automatic, leather seats, 2.5" spacer lift and 35" tires with a soft top or dual top). A week went by and I never heard a word. Meanwhile, a friend of mine asked how my car shopping was going as he knew my car had been a total loss in a recent flood in the area. I told him my story, and he said you should call my friend Jimmy Whitten in Richmond. I left a message at the dealership stating we had a mutual friend and what I was looking for. Within one hour, Mr. Whitten had called me back, in the middle of a fishing trip he was on no less!!!! I gave him the info and within another 20 minutes, he had a salesperson, Margaret Hall contact me. She was fantastic and provided me with 3 different options for my customized request. While I did have to wait for the 2013 to be fabricated, I am now driving my dream car and have never been happier. I will easliy drive the 2 hours to this dealership for all service and most likely for future purchases (I guarantee I will buy another Jeep from them in my lifetime). Price may sell some people but the friendly service, follow through, and honest nature of these people have me sold; and I got a fantastic deal anyway. I would have paid more, but don't tell them that! More