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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
717 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs.
Experience the Whitten difference at Whitten Brothers of Richmond today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 717 reviews
October 01, 2012
Every part of this transaction was far better than any other dealership my wife and I had been to. Would not have purchased car if it wasn't for Mr.Chases hardwork and dedication. The time it took to clos other dealership my wife and I had been to. Would not have purchased car if it wasn't for Mr.Chases hardwork and dedication. The time it took to close the deal and to drive the car home was the quickest and most pleasant experience. We buy a new car every 12-24 months and we will be back manytimes. More
by jalexolson
September 29, 2012
We found the vehicle that met our need at a reasonable price. The staff were very helpful and informative during the entire process. They made themselves available during and after the sale. price. The staff were very helpful and informative during the entire process. They made themselves available during and after the sale. More
by jsjett
Employees Worked With
Bill Martin, Richard Albert
September 27, 2012
I came to the dealership with two specific cars in mind. Chris went out of his way to bring me the car I wanted from another dealership and it was exactly what i wanted. The second car was on lot and also w Chris went out of his way to bring me the car I wanted from another dealership and it was exactly what i wanted. The second car was on lot and also was what was desired. Chris and the dealership were all extremely friendly and helpful and made the process of buying 2 cars extremely easy. If you want a new Dodge, chrysler, jeep, go to WHITTEN BROTHERS! They rock!!! More
by jmehaffey04
June 13, 2012
This is the third vehicle I have bought from Howard Hall and every time he was patient as I'm a hard sell and always haggle for the best price. Everyone in the dealership was trying hard to get me the best and every time he was patient as I'm a hard sell and always haggle for the best price. Everyone in the dealership was trying hard to get me the best price for a new truck. It's always a stressfull time investing so much money into a new vehicle but working with Howard is a blessing. The best part, each time I have bought a vehicle, this dealership has beat every price around, and I research things for weeks, even months sometimes before buying. They have not let me down yet when getting me the price and payment I need to make it happen. I would highly recommend working with Howard, he is not afraid to ask management for a better deal. I bought my new Ram today and was in the dealership from 10:00am to almost 5:00pm working this deal, but Howard stood by me and made it happen. I love my truck and just wanted to say thanks to the Whitten Brothers Team. More
by chrisatbragg
Employees Worked With
Howard Hall
May 27, 2012
Great Place, gave me straight up Pricing and did not misslead me with Rebates and Discounts I dont qualify for.Ended up buying a used car there for my son. misslead me with Rebates and Discounts I dont qualify for.Ended up buying a used car there for my son. More
by RAThornton
Employees Worked With
A couple different people
February 26, 2012
Tried several places looking for a new Wrangler Unlimited. Most places told me I could order from Jeep, but Margaret told me that if they didn't have what I wanted they could find it and get it. Lo Unlimited. Most places told me I could order from Jeep, but Margaret told me that if they didn't have what I wanted they could find it and get it. Looked at several and then told her the combo they wanted. The Whitten folks looked around in the area, found the one I wanted, and sent someone to get it. Within about two days, I was driving my new vehicle. Margaret even told me where I could go for any customization. The Whitten Advantage comes with the car and it is great - not just free inspections and oil changes, but they give me a car to drive while they do it. It is all included in the Advantage. Margaret was great to deal with, and answered every question I had. More
by mhafd
