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Whitten Brothers of Richmond Jeep Chrysler Dodge Ram
Richmond, VA
726 Reviews
Discover the exceptional car-buying experience at Whitten Brothers of Richmond, where the Whitten Advantage ensures top-tier service and satisfaction. Situated on Midlothian Turnpike, our dealership features an extensive selection of new Chrysler, Dodge, Jeep, and RAM vehicles, alongside a wide variety of high-quality pre-owned cars. Our committed team provides personalized, transparent service, making your visit enjoyable and stress-free. With a cutting-edge service center and a strong emphasis on community involvement, Whitten Brothers of Richmond is dedicated to meeting and exceeding your automotive needs.
Experience the Whitten difference at Whitten Brothers of Richmond today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 726 reviews
October 07, 2012
Tracey is great to work.She is very knowledgeable and professional.She always has my car ready when I need it to be and has worked with me in a couple of situations where i had no appointment and really professional.She always has my car ready when I need it to be and has worked with me in a couple of situations where i had no appointment and really needed my vehicle looked at.She is a great asset to this company. More
by jpharris
Employees Worked With
Tracey
October 05, 2012
I am very pleased with the quality of service that I have received. They are friendly and always willing to explain what service is needed. Whenever I have service done it is always done in a very timely m received. They are friendly and always willing to explain what service is needed. Whenever I have service done it is always done in a very timely manner. More
by Lewis F
Employees Worked With
Keith Williams
October 05, 2012
Eric was great to work with and so was the general manager. We almost walked out of the deal after speaking with the finance department (Rodney). He was very rude and talked down to us after we did no manager. We almost walked out of the deal after speaking with the finance department (Rodney). He was very rude and talked down to us after we did not accept the extended warranty. He made fun of my husband (after my husband told him he used to be a mechanic). More
by baabell
October 05, 2012
It was great working with Tracey; she is very courteous and professional. It is great to have someone to tell you when your vehicle is going to be ready and it actually is; while we were discussing the re and professional. It is great to have someone to tell you when your vehicle is going to be ready and it actually is; while we were discussing the reason for my visit; her manager Steve came by to make sure everything was going good. Great group you have here at Whitten; will recommend to all of my friends!!! More
by jenna.goskins
Employees Worked With
Tracey Boone
October 04, 2012
I have had very positive experiences with Tracey Boone. She seems to know exactly what she is talking about when it comes to repairing my Jeep. Very knowledgable. She seems to know exactly what she is talking about when it comes to repairing my Jeep. Very knowledgable. More
by jman092
Employees Worked With
Tracey Boone
October 03, 2012
Working with Tracey Boone is a delight. She is pleasant to correspond with and is responsive to my questions. She took the time to explain the services that were performed. She is courteous, professional to correspond with and is responsive to my questions. She took the time to explain the services that were performed. She is courteous, professional, and timely in answering calls. More
by tamsnchase
Employees Worked With
Tracey Boone
October 03, 2012
My family has bought 4 vehicles from Whitten Brothers. Jeremiah Bell has been great to work with in buying the vehicles. All four of our vehicles have been serviced at the dealership. Tracey Boone has b Jeremiah Bell has been great to work with in buying the vehicles. All four of our vehicles have been serviced at the dealership. Tracey Boone has been great helping us with our service needs. More
by vtfan
Employees Worked With
Tracey Boone, Jeremiah Bell
October 03, 2012
As a Whitten customer, I can highly recommend both their sales and service departments. I have bought 4 vehicles from Whitten and use there service department for all my service needs. The staff is friend sales and service departments. I have bought 4 vehicles from Whitten and use there service department for all my service needs. The staff is friendly and knowledgeable. Their prices can't be beat. The Whitten Advantage makes service convenient. Thanks to all at Whitten, you have a loyal customer. More
by rosemary.hampton
October 03, 2012
This is the second new vehicle I have purchased from Jeremiah. He always makes the transaction as smooth as possible. There is absolutely no pressure to buy from Whitten as I have been flirting with a Jeremiah. He always makes the transaction as smooth as possible. There is absolutely no pressure to buy from Whitten as I have been flirting with a new purchase for the last three months. Every time I visited with Jeremiah he was honest, patient, and very forthcoming with information to help me make this most recent purchase. More
by rdavis542
Employees Worked With
Jeremiah Bell
October 01, 2012
Every part of this transaction was far better than any other dealership my wife and I had been to. Would not have purchased car if it wasn't for Mr.Chases hardwork and dedication. The time it took to clos other dealership my wife and I had been to. Would not have purchased car if it wasn't for Mr.Chases hardwork and dedication. The time it took to close the deal and to drive the car home was the quickest and most pleasant experience. We buy a new car every 12-24 months and we will be back manytimes. More
by jalexolson
