Whitten Brothers of Richmond Jeep Chrysler Dodge Ram - Service Center

Keith my service advisor was excellent as always kept me informed and everything was great at the end of my experience with Whitten Brothers. I would recommend Keith at Whitten Brothers four every service v informed and everything was great at the end of my experience with Whitten Brothers. I would recommend Keith at Whitten Brothers four every service visit More

I had pain issue with my Chrysler Pacifica. The whole process was flawless and everyone was extremely professional and treated me with respect. Adam in Service kept me updated every step of the way. Rent process was flawless and everyone was extremely professional and treated me with respect. Adam in Service kept me updated every step of the way. Rental and Warranty Repairs were efficient as well. Highly recom mend. More

Honored our coupon (they sent us) even though it didn’t qualify. The service waiting room was stocked with plenty of coffee, snacks and adequate seating. Would definitely recommend. qualify. The service waiting room was stocked with plenty of coffee, snacks and adequate seating. Would definitely recommend. More

both myself and my wife had an excellent experience here we bought her Jeep Cherokee first and then I went back and bought a ram 1500 longhorn. Everybody from start to finish from the salesman Bruce barbecu we bought her Jeep Cherokee first and then I went back and bought a ram 1500 longhorn. Everybody from start to finish from the salesman Bruce barbecue to the finance manager to the manager behind the counter to the other sales people everybody was very very pleasant treated us with respect and courtesy. Also we had our children with us the night my wife bought her Jeep and they went out of their way to treat our children super friendly and make sure that they had all kinds of little things and what not it was just a great experience. I myself have personally bought roughly seven to eight vehicles from dealerships and have never experiencedsuch a well-rounded experience as I did or should I say as we did at whitten Brothers of Midlothian. They go above and beyond before during and after the sale. We purchased a remote start for my wife's Jeep Cherokee latitude which had to be shipped and then installed later we couldn't seem to make a time that suited us with their time frames so they actually sent somebody to my wife's work with a vehicle for her to drive and picked up my wife's Jeep Cherokee in did the install. Now that's service with a smile. I just can't say enough good things about the staff the pricing and the service. I say this with the utmost confidence ingenuine tone you're not going to find a better dealership. Look around online help yourself all you want at the end of the day you'll end up at whitten Brothers purchasing vehicles. I spent many many nights and days online looking at the longhorn edition Rams and know where could I match the price that they gave me on the rain with no haggle. This has been an awesome experience. I look forward to dealing with them although it'll probably be much further down the road as I love my ran longhorn. More

She was pleasant to work with. She kept me updated on the status of my car. My Car was ready when promised. I received a shuttle ride to work. the status of my car. My Car was ready when promised. I received a shuttle ride to work. More

Bruce Anderson did an awesome job of getting me into the car i wanted. I definitely will refer everyone to him. I really appreciate everything car i wanted. I definitely will refer everyone to him. I really appreciate everything More

Whitten service was excellent. My service representative carefully described the work to be completed and checked to see if I had any questions before the work was completed. carefully described the work to be completed and checked to see if I had any questions before the work was completed. More

Keith I believe was the service rep that I worked with. Friendly, polite and competent. Informed me about how the day would transpire. Updated me periodically as the work progressed. Friendly, polite and competent. Informed me about how the day would transpire. Updated me periodically as the work progressed. More

Excellent Service Whitten Brothers is an excellent customer oriented company. They have serviced my Jeep GC for over six years. I appreciate Keith Williams (5-stars) an Whitten Brothers is an excellent customer oriented company. They have serviced my Jeep GC for over six years. I appreciate Keith Williams (5-stars) and other service managers for their friendliness and perseverance to ensure a quality outcome. More

Adam gave exceptional customer service in a not so good situation. He was very patient when I was not and always kept me informed of the status of my car.....I would totally refer Whitten Brothers service situation. He was very patient when I was not and always kept me informed of the status of my car.....I would totally refer Whitten Brothers service center to any of my friends!!!!! More