Wilde East Towne Honda - Service Center

New tires, brakes and pads Cheryl Romo went above and beyond to make sure I felt comfortable with the work being done, the amount of time it would take and making sure I got the Cheryl Romo went above and beyond to make sure I felt comfortable with the work being done, the amount of time it would take and making sure I got the best possible deal. It was all the little things she did along the way that made my experience with her excellent! I will definitely deal with Wilde Honda East Towne again in the future and recommend them to all my friends and family. Thanks Cheryl and Shae! More

Older Civic Revival I brought in 1999 Civic that was given to my daughter by a relative. Not pretty but functional. Tony worked with me beyond my expectations to "reviv I brought in 1999 Civic that was given to my daughter by a relative. Not pretty but functional. Tony worked with me beyond my expectations to "revive" the vehicle so my daughter could drive it safely and with complete confidence. Excellent communication throughout the repair work, completed on time and below the estimated quote. I definitely will be coming back! More

Great service without pushing for services we didn't need Tom was great and the service was quick. After getting our oil changed the multi-point inspection found that the engine filter was junk and the wiper Tom was great and the service was quick. After getting our oil changed the multi-point inspection found that the engine filter was junk and the wiper blades needed to be changed. Tom told us since our wiper blades needed to be replaced (no longer the factory inserts) and for us to just go and get them at a walmart or someplace else since it would be cheaper. Kudos to Tom for giving it to us straight and for that I will always look forward to working with him in the future! More

Professional, quick, good people I have purchased tires here and had multiples services with great outcomes. I'm always treated with respect, and the people are straight forward and h I have purchased tires here and had multiples services with great outcomes. I'm always treated with respect, and the people are straight forward and honest. More

oil change and check over. service was prompt and the technical went over everything they did with me after the work was completed. I was offered a free wash even though it was service was prompt and the technical went over everything they did with me after the work was completed. I was offered a free wash even though it was raining but I declined, More

No pressure, great service Tony listened to my vague description of what was happening with my CRV and he was able to quickly determine what was needed. He also explained opti Tony listened to my vague description of what was happening with my CRV and he was able to quickly determine what was needed. He also explained options that were recommended given the mileage on my car - both pros and cons to let me make the decision. No pressure - just great service! Everyone who I talked to at Wilde were super friendly and professional. More

Great service!!! I brought in my 2002 Honda Civic today for a 90,000 mile oil and filter change. The staff was incredibly helpful and knowledgeable. Cheryl Romo, my I brought in my 2002 Honda Civic today for a 90,000 mile oil and filter change. The staff was incredibly helpful and knowledgeable. Cheryl Romo, my service advisor, was especially friendly and efficient! She quickly identified and fixed a rattle that had been bothering me for weeks. The service was speedy, well-organized and extremely cost-efficient. I'm so glad I found this dealership! More

Service center- oil change I had a routine oil change performed at Wilde east towne Honda today, and it was one of the better experiences I can remember. I had my one year old I had a routine oil change performed at Wilde east towne Honda today, and it was one of the better experiences I can remember. I had my one year old with me and Tom Ross went out of his way to help make the experience easier for me than I expected it would be. He was both very cordial and considerate. Tom brought the paperwork into the waiting room for me so that I didn't have to wait in the garage holding my son while juggling paperwork. He also helped me with another non related item that he easily could have deferred to a separate service mechanic. I was empressed and plan on being a replete customer. Thank you Mr Tom Ross More

Cheryl Romo is a Godsend!!! After receiving very poor service at a different Madison business, I ended up contacting Cheryl Romo at Wilde East Towne Honda. Cheryl was so friendl After receiving very poor service at a different Madison business, I ended up contacting Cheryl Romo at Wilde East Towne Honda. Cheryl was so friendly and caring that it felt like I was reconnecting with a long lost friend. She got me in to the Service Dept right away, listened, researched, followed up, advised me and gave me frequent status updates regarding my auto repairs. I even got to drive a sporty little Honda Civic while they serviced my car. Every person I met at that dealership was GREAT, including the mechanic, Tim Kesterson, who came in on his own time to get my car finished just in time for me to leave town for my Mother-In-Laws funeral. I loved the clean, beautiful building (popcorn, candy, TV, shopping, and a BEAUTIFUL huge fish tank.) I would definitely recommend Wilde East Towne Honda very highly. I wouldn't THINK about going anywhere else. THANK YOU!!!! More

Service with care I have had my vehicle in for service multiple times (from oil changes to tire rotations to acceleration problems). I have worked with many different p I have had my vehicle in for service multiple times (from oil changes to tire rotations to acceleration problems). I have worked with many different people at Wilde, from service to sales and financing. I have had the pleasure of working with Nick on 2 different occasions and he is been absolutely phenomenal. He not only explains things in a way that anybody can understand, but he takes the time to completely resolve an issue and he NEVER makes you feel like your crazy. He deserves a BIG raise! I will request him EVERY SINGLE time. More