Wilde East Towne Honda - Service Center

Best Honda Dealer and Service EVER I have a 2004 CRV that I love. This auto is aging but still running very well. I live in Illinois and have had minor service done at other dealers w I have a 2004 CRV that I love. This auto is aging but still running very well. I live in Illinois and have had minor service done at other dealers where the experiences can be rated as just so-so. I never felt as if my patronage was truly valued. My daughter lives in Sun Prairie and recently bought a new CRV at East Towne Honda. She was so enthusiastic about the service and personnel that when my air conditioning went out, I decided to get a 'second opinion' from East Towne. Was I in for a pleasant surprise! My service writer, Val Rich, was incredibly knowledgeable and most pleasant. She took the time to explain the process and kept me very informed along the way. Due to the efficiency of this staff, my car was ready as promised with phone calls from Val along the way advising of status. My search for a dealer that values me as a customer and treats me with courtesy and care is over. I'll be certain to bring all of my maintenance to East Towne and when the day comes to replace my vehicle, I'll be purchasing my next Honda there. More

Helpful staff Cheryl is always a pleasure to deal with!!!!!!!!! Whenever I bring my car in for service -sometimes without an appointment - the staff is always accom Cheryl is always a pleasure to deal with!!!!!!!!! Whenever I bring my car in for service -sometimes without an appointment - the staff is always accommodating. They deal with the problem efficiently and to my satisfaction. More

Cheryl is great! Quick excellent service. Cheryl is just fun to talk with but still all business when it comes to the service. Thanks for the great service and the ti Quick excellent service. Cheryl is just fun to talk with but still all business when it comes to the service. Thanks for the great service and the tire problem ?? More

Tire problem The front tire got punctured at the gas station at 5:15pm yesterday and called Honda roadside assistance but cancelled because the gas owner helped us The front tire got punctured at the gas station at 5:15pm yesterday and called Honda roadside assistance but cancelled because the gas owner helped us to put the spare tire on. We spoke with Tony Hernandez and told us that the service dept is open until 7pm. Tony was so friendly and very efficient. Tony assisted us in getting the service covered by insurance, too. Tony got the job done so fast even if we came in late around 6:20pm and drove out with the tire changed and fixed. We are so glad that we were able to have Tony assist us. Thank you, Tony and to Honda with the great customer service!!!!!! More