Wilde Subaru

Very knowledgeable sales staff! My sales lady was friendly and very knowledgeable on the car. Their pricing was the most competitive of all area dealerships! I had a great experience My sales lady was friendly and very knowledgeable on the car. Their pricing was the most competitive of all area dealerships! I had a great experience! More

First Subaru Wilde Subaru was open to negotiating a fair price for the Outback I purchased. Our salesperson was friendly and accommodating. The vehicle ultimately Wilde Subaru was open to negotiating a fair price for the Outback I purchased. Our salesperson was friendly and accommodating. The vehicle ultimately sold itself, and I have been very pleased with it so far. Looking forward to many years of reliability. More

Perfect car. Perfect sale. I had been hunting for a 2019 White Crystal Pearl WRX STI Limited for a little over a month. I had talked to a lot of dealerships and I knew the price I had been hunting for a 2019 White Crystal Pearl WRX STI Limited for a little over a month. I had talked to a lot of dealerships and I knew the price I was looking to pay. On Friday night around 7:40PM (they close at 9:00), I gave Wilde Subaru a call to talk about the White STI Limited they had on their lot. I spoke with Nick for a while and told him the price I wanted. He said he would check with his manager and get back to me by 8:00. He called back right at 8:00 and gave me an even better price than I had expected. There were a lot of moving parts of the deal, including my trade in that hadn't been seen as well as the fact that Wilde was more than 460 miles away. I told him "If the number is different when I get there, I will walk away." He said, "Don't worry, it will be the same number. I promise!" I put down $1,000.00 deposit to hold the car and went to sleep. I woke up at around 1:45AM and was on the road by 2:10 to ensure that I'd arrive early. I made better time than expected so I ended up arriving at the dealership a shade before 8:00 (sales team officially starts at 9:00). I puttered around the lot for a bit, but finally went inside to look around. Immediately when I entered, I was warmly greeted by the receptionist. Shortly after, Franco (a friendly Sales Manager) came out of his office to introduce himself and ask how he could help me. I explained to him my situation and he said he had heard about it and that he could help. I am sure that he had other things going on, but I appreciate that he took care of me and made me a priority. He went and pulled the car up to the closer parking so that it could warm up and be inspected. After he moved the car, he introduced me to Dave Lehman, who would help finalize the sale while we were waiting for Nick. (We later learned that Nick had been injured while slipping on some ice on his way to work. He was thankfully okay, but we were almost done with the sale before he made it in. His absence from the majority of this review is not a reflection on him as an employee). At this time, I also met Courtney Hutsen, who was helpful, energetic, and friendly. He helped verify some information on the car that I was going to trade in toward the STI and he also verified that the number Nick promised me last night would be the same number today (barring some huge, unforeseen issue with the trade-in, which I understood). I also filled out a credit application. Dave was warm, knowledgeable, and just a great conversationalist. He walked through details upon details without missing a beat and whenever I had a question or even as much as had a quizzical look, he would make sure that we were on the same page before continuing. As I was working with Dave, I was introduced to Josh Strickling, who needed to confirm a few things on my credit application. After a few more steps with Dave, I went to Josh's office to walk through all of the fun financial paperwork. My time with Josh was enjoyable. He was friendly, honest, and straightforward. He walked me through every single piece of paperwork. When I declined the majority of the optional add-ons such as extended factory warranty, he did not push me to change my answer, which I greatly appreciated. My experience him with him was easily one of the most painless financial phases of buying a new car that I had ever experienced. Since I was an out-of-state purchaser, there were a few issues that he had to run by his managers for approval before we could proceed. His visits to the managers were brief, so it did not detract from the experience. The highlight of this was that the number I was told the night before did indeed end up being the number that I signed. After finishing up with Josh, I went back to the main sales floor area to finalize everything with Dave. At this point, the place was absolutely packed and Dave was helping another customer very quickly. As I was waiting for Dave, Franco came back over to check that everything was meeting my expectations. I thanked him and assured him that it had been a great experience so far. Shortly thereafter, Dave came and got me and we went over the last few stages before moving to the actual car. Once outside, Dave walked me through every facet of the vehicle. Even though I know he doesn't drive an STI, it certainly seemed like he had one in his garage. He had an intimate knowledge of all of the features of the vehicle and gladly illustrated anything I wanted to see. Since I was trading in a 2016 WRX (which shares a lot of similar interior components as a 2019 STI), we did not have to spend a ton of time with this step. Finally, we put my trade in next to the new car and began transferring all of my personal effects into the new car. Dave helped with this step (which probably took me far longer than the average customer) and even ran inside at one point to bring me some free Subaru goodies (thermos, keychain, and multipurpose tool). Dylan, whom I had met earlier while waiting in the salesroom, came back outside to wish me well. We chatted for a bit as I transferred the last few items. Dave and Dylan helped me do one final check of the trade in. I shook hands with both of them and Dave drove the trade in away. I thanked Dylan again, got in my new car, and drove away. My experience at Wilde Subaru was excellent. Everyone that I met was friendly and made sure that my expectations were being met. Questions that I asked were answered not evaded. The price was where I wanted it to be. The whole process was smooth and painless. It was a wild 24 hours which saw me driving over 940 miles, but I am now the proud owner of a brand new 2019 White Crystal Pearl WRX STI Limited and I could not be happier! Thanks to Wilde Subaru for a great experience!!!!!!! More

Best buying/leasing experience ever I have bought or leased many vehicles in my lifetime and I have to say without a doubt this was my best experience. My sales person, Kay Frick was pa I have bought or leased many vehicles in my lifetime and I have to say without a doubt this was my best experience. My sales person, Kay Frick was patient, very knowledgeable about the product and took her time explaining all the features of the vehicle before and after purchase . Everybody else I dealt with at the dealership was also very nice. This is my first Subaru after many Toyotas and I expect it to be at least as good as Toyota. More

New Ascent Love my new car and sales went smoothly! When we had questions they were answered promptly. Kailee was enthusiastic and got us the price we were loo Love my new car and sales went smoothly! When we had questions they were answered promptly. Kailee was enthusiastic and got us the price we were looking for. More

Purchasing a new car Mike and Corey made it easy to trade in my 2017 Outback for a new 2019 Outback, Corey spent time and went over the new options. Mike and Corey made it easy to trade in my 2017 Outback for a new 2019 Outback, Corey spent time and went over the new options. More

Extremely professional, exceptional customer service This was by far the most professional experience I have had in a car dealership. The salesman (Matt) was knowledgeable and accommodating. He went ab This was by far the most professional experience I have had in a car dealership. The salesman (Matt) was knowledgeable and accommodating. He went above and beyond to ensure a smooth transaction. I would highly recommend this dealership. More

Love our new Crosstrek Kailee Frick was fantastic to work with! She took the time to explain all of the great safety features in a way that was easy to understand. We got th Kailee Frick was fantastic to work with! She took the time to explain all of the great safety features in a way that was easy to understand. We got the exact model+options+color that we wanted and at a great price. Josh moved us thru finance quickly and got us the right protection plan for our peace of mind. Thank you both so much, we love our new car. More

Love my new Forester Sport! I just purchased a new Forester Sport. I enjoyed working with Christian Bajurny. The purchase went smooth, he made me aware of all my features prior t I just purchased a new Forester Sport. I enjoyed working with Christian Bajurny. The purchase went smooth, he made me aware of all my features prior to leaving. It was a great experience and thanks. More

Love the color of our new Legacy! First time buyer of a Subaru. We knew all our family members had one and were very excited about owning them. We were happy to work with Robert Reed b First time buyer of a Subaru. We knew all our family members had one and were very excited about owning them. We were happy to work with Robert Reed because he had extensive knowledge and could answer any questions we asked of him. Now we will be hitting the road using our new navigation without any fears of getting lost. Looking forward to owning this car for a long time! More