Wilde Toyota

Awful ! Before I went to Braeger Ford, I went to Wilde Toyota. What should have been a fun first time car buying experience for turned out to be stressful, l Before I went to Braeger Ford, I went to Wilde Toyota. What should have been a fun first time car buying experience for turned out to be stressful, long, and in the end rewarding! Only rewarding because of BRAEGER FORD!! So starting Monday we test drove & started financing for a 2016 Jeep Compass while after turning in everything required, we returned Tuesday and signed and drove away with a car. Fast forward to Thursday get a call from financing, our w2 were never turned in and financing has not gone through! So technically I had a car with no financing. Because Wilde Toyota sent someone else’s w2s in place of mine and my co-signer. Mind you the night I went in,there was probably two other people buying a car. It was snowing, which made the place dead. So all the wrong things that Wilde Toyota did wrong were the following were sent someone else's w2 in our place, told us gap insurance & warranty were required from financing, gave us one price with those included, never gave us the information for warranty, and to top it off they were supposed to relook at the Jeep due to a noise!! That wasn't done either, so talked to Wilde during the day and never got a call back so we returned to Wilde to have Jeep looked at and was told financing went through and nothing they could do because we took delivery of said car!! Which made no sense, because 10 minutes before that conversation I got off the phone with captial one saying that it was on hold and they wouldn’t go though with any financing until a new contract was done. With all the lies and things they goofed up on turns out I wasn't a liar like they made it sound like but I was right we handed keys and paperwork back and walked away!!! On Friday, we went to Braeger Ford and got the experience we should have got the first time!! Wonderful staff and no lies!! I now has a 2017 Jeep Compass with a better interest rate!!! So in the end Wilde Toyota, is not a place I’d recommend. Also they posted the vehicle already, I’m sure nothing was fixed on it. More

Exceptional, professional, and outstanding customer service! To begin with, this was a car purchased for my partner -- not me. Tommy was to the point from the beginning. He did not waste time trying to sell To begin with, this was a car purchased for my partner -- not me. Tommy was to the point from the beginning. He did not waste time trying to sell us other cars after we told him we were interested in a particular one, a 2017 Hyundai Accent. The car was priced very competitively, $9,500 plus taxes and fees, considering it had just over 40,000 miles on it. When he pulled the car up for a test drive, it was running with the hood and trunk open, the lights and hazards on, and the radio playing. He did not object to my examining the car for any damages, and actually informed me of what damages he had noticed. I found this to be very surprising, but definitely welcome. After the test drive, we decided to purchase the car. This was painless as far as car buying goes. There was no haggling as the car was priced for auction. Everyone involved was very nice and explained everything clearly. There was not a hard sell for any maintenance packages or warranties, which I found to be very surprising. In the end, they gave us a full tank of gas and a new battery for free, because the old one had a hard time starting in the cold that morning. All in all, hands down the best car buying experience I've ever had! More

My truck Jake worked hard to find me the truck that I wanted got it for me at a good deal Anthony helped out tremendously appreciate those guys I would actuall Jake worked hard to find me the truck that I wanted got it for me at a good deal Anthony helped out tremendously appreciate those guys I would actually have a beer with them it took jake a couple months but he found the truck I wanted Anthony got a great rate I’m done More

Brett Lepisto Brett was quick and effective in sending us home with the car that fit our needs. He was willing to work within our budget and allowed us to test a fe Brett was quick and effective in sending us home with the car that fit our needs. He was willing to work within our budget and allowed us to test a few different cars- even pushing us outside what we thought we wanted. More

Warranty work Too bad I can’t give a rating of zero stars!! I’ve tied for more than a month to have my rear window defogger fixed, which is under warranty. Wilde To Too bad I can’t give a rating of zero stars!! I’ve tied for more than a month to have my rear window defogger fixed, which is under warranty. Wilde Toyota keeps saying that they need to have a certain technician from Toyota to look at and that he will be in next week. It’s been more than four weeks and still no resolution and nobody to look at it. Wilde Toyota never calls me with an update, I always have to chase them down for information and get the same answer - next week. Please don’t waste your time with an organization like this, it’s not worth the frustration. To add further insult I bought the car and extended warranty from them and they don’t want to honor the warrnty. I guess that’s why it’s called a it a “stealership”. More

Highly Recommended Had a great experience and Wilde in what is typically a stressful process for me. Rachel Lovora was great, getting me all the information I needed ab Had a great experience and Wilde in what is typically a stressful process for me. Rachel Lovora was great, getting me all the information I needed about the vehicle on-line. Jordan Arsnow provided me the best service while I was in the store, answering every question I had about the vehicle and its features. Never felt pressured and was allowed to make decisions on my own time. Ian Johnson gave me a great price that I could not pass on and Q found me financing that was at the best rate I could find. I would highly recommend this dealership and individuals to assist you if you are in the market for a vehicle. More

First time Toyota buyer, and will definitely be back! Bought a 2019 Highlander. From start to finish I had top of the line service, very informative, helpful, thorough, and friendly. Amanda was fast to re Bought a 2019 Highlander. From start to finish I had top of the line service, very informative, helpful, thorough, and friendly. Amanda was fast to respond with internet price and answered questions. Greeted at door , offered a chair and coffee. Dan mcdonell sales was great! Ian was very helpful, and worked with me on trade in superbly. Chris w in finance knows his stuff. Great guys all around, Felt like friends. Will definitely be back. Thanks Wilde Toyota. More

Great buying experience for my new 2019 Corolla Hatchback! My original car buying plans fell through, and I found myself in a real pinch on time. I called Wilde and they connected me straight to Rachel Lovora. My original car buying plans fell through, and I found myself in a real pinch on time. I called Wilde and they connected me straight to Rachel Lovora. She was immediately on top of things, got everything lined up quickly - the financials, the delivery on my tight timing needs, everything. It was great! She was super helpful, getting me all the info I needed, and honestly just a really pleasant person to work with. I never felt pressured or rushed, while at the same time feeling like things were moving along in a quick, efficient manner. She made the whole experience so positive - and exciting! When it came time to start signing the paperwork I was kind of nervous - it's a lot of money, over a lot of time, and this was my first car purchase on my own. I'm really glad I got to work with Noman for this part of the process. He explained everything in a really clear and personable way, and went through all my options without making me feel like I was being pressured into anything. I really appreciated that approach, especially since I went into the process without much background knowledge about what to expect. I was afraid of being overwhelmed - and it *was* a lot of information! - but he was super patient and I feel really confident in the choices I made with his help. My whole experience at Wilde was awesome. I would definitely recommend them to any local shoppers on the market for a Toyota! More

2019 Corolla Purchase Bought a 2019 Corolla from Wilde at end of December. 3rd dealer I visited for the car and they did the price that I needed to make the purchase happ Bought a 2019 Corolla from Wilde at end of December. 3rd dealer I visited for the car and they did the price that I needed to make the purchase happen. 3rd vehicle I have bought from Wilde. Thanks to Dan S. Ian and Chris W. Have a large selection of vehicles and would recommend Wilde Toyota. More