Wilkie Lexus

Top-notch service and hospitality I had the pleasure of speaking to Tiffany Davis, Sales & Leasing Consultant today. She is the most knowledgable, pleasant and patient. Because of her I had the pleasure of speaking to Tiffany Davis, Sales & Leasing Consultant today. She is the most knowledgable, pleasant and patient. Because of her expertise I now feel better equipped to make the right decision about another purchase when my lease expires. Thank you so much, Tiffany. More

just the best awsome people drove from nj to pa it was well worth it, i took my 2 elderly parents and we got teated like more then guest, the process was a bit long awsome people drove from nj to pa it was well worth it, i took my 2 elderly parents and we got teated like more then guest, the process was a bit long how ever great team great PRICES over took that... these people actually work like a team and dont go running back and forth to managers More

Good Visit! I expressed some interest in a GS350 F-Sport that was later sold prior to my arrival. Megan with internet sales informed right away that the car was I expressed some interest in a GS350 F-Sport that was later sold prior to my arrival. Megan with internet sales informed right away that the car was sold, however, an alternative had just been traded in and I was more than welcome to check it out if I was still interested. I came in at the end of the night and was greeted by Marissa, the internet sales manger, who introduced me to the best sales girl ever. Tiffany! Everyone knew I was coming and were ready to talk when I arrived. Though the trade-in value on my car was lower than expected, everyone treated me with respect and were understanding to my feelings on its value. I had even found a similar vehicle at a different dealer for less money when, Trip, the sales manager, looked it up and said he could not match that price, but would still like my business. I really appreciated their honesty and not being defensive in the least that I was an informed consumer. Though I have not purchased a car yet, I hope I can work with Tiffany when I do as she is so warm and friendly to speak with...when I do buy a car it WILL be from her!!! Overall a good experience, and I hope it will be the start of many more good experiences with both sales and service!!! Thanks! More

Good ppl at Wilkie Wilkie is a great place to go if you're interested in purchasing or leasing a Lexus! They provide you with all the information and details you need t Wilkie is a great place to go if you're interested in purchasing or leasing a Lexus! They provide you with all the information and details you need to know! I must shout out Sam Carter for making my experience at Wilkie butter sweet with a cherry on top! Very nice guy and seems pretty honest. Thanks for the red bow too! I want to also thank Carl once again for coming down to sit with me explaining to me warranty options for my car as well as his partner who explained every detail efficiently. Thanks again to all of Wilkie Lexus staff for a cool experience. Mr Raymond thank you for your time and help . It is appropriated! More

A wonderful car buying experience I went into The Wilkie Lexus dealership about 3 weeks ago. I saw a Lexus on the internet that caught my eye. A 2013 Lexus GS350 (black with peanut but I went into The Wilkie Lexus dealership about 3 weeks ago. I saw a Lexus on the internet that caught my eye. A 2013 Lexus GS350 (black with peanut butter colored leather interior with only 28,000 one owner miles. I was only "looking" with no intent on buying a car. I was greeted by sales woman Tiffany Davis, who answered all of my questions regarding Lexuses in a no pressure environment. She asked if I wanted to test drive the Lexus that I saw and I did with no pressure. Needless to say I was blown away with the car and its amenities. After the test drive I wondered if I could truly afford this car. Tiffany surprised me with a number that was better than I ever expected! I truly see why Wilkie Lexus is #1 because of sales people like Tiffany Davis. She made buying a Lexus a wonderful experience. More

great experiences with sales and service at Wilkie Lexus I had an opportunity to work with Trung Tran during the process of purchasing RX350 and minor service check ups. Trung Tran is very knowledgeable and I had an opportunity to work with Trung Tran during the process of purchasing RX350 and minor service check ups. Trung Tran is very knowledgeable and very helpful. He returned the calls and e mail timely. Answers to my all questions and overall very courteous. He took his time to explain the features of car. Trung gets the highest marks from me for his customer service skills. Only visited the dealer twice but It was a pleasant experience and I am recommending to my family and friends. More

I wish I had returned but the Pope was in town. We ended up purchasing a Lexus from Chester Springs but I really liked the effort Michael put forth to get us in that car. If we didn't have to be ho We ended up purchasing a Lexus from Chester Springs but I really liked the effort Michael put forth to get us in that car. If we didn't have to be home that night at a specific time, we probably would have purchased the car. And it would have been what we wanted and at the price we wanted. They have a huge inventory. The area is a little too congested for me, but Lexus is so reliable, I would only have to go once a year or maybe twice. I still might get my car serviced there. Good job guys! (and gals) More

Great experience! I have always had great experiences with both sales and service at Wilkie! Their attention to detail and great customer service keep me coming back. K I have always had great experiences with both sales and service at Wilkie! Their attention to detail and great customer service keep me coming back. Keep up the great work! More

Recall Service Appointment Update: Service Director emailed after recieving complaint. Offered to put me on waiting liist for recall part. They will call when part arrives Alt Update: Service Director emailed after recieving complaint. Offered to put me on waiting liist for recall part. They will call when part arrives Although this should have happened before I took a day off of work and drove to the dealership. I'll continue to update. To whom it concerns: Please allow me to express fustration at trying to remedy a safety notice recall for a passenger Airbag Inflater for my 2004 Lexus SC430. On 8/12/2015 I made a appointment at Wilkie Lexus of Havertown. While courteous, the service manage indicated that he did not have the parts and they are back ordered by at least two weeks. even though I made my appointment 8/12 (weeks ago) indicating "Front passenger airbag inflated module" as the reason for the service visit. Further, the service manager did not provide a future appointment or offer to contact me when the parts were available. If the service recall is a serious as indicated by the Recall Notice, the parts should have been available for the appointment, or if the parts were not available I should have been rescheduled for a future appointment, before my service date. I feel that this is a serious issue, however not having the parts for a recall is reflective of the service center and Lexus not taking the Recall Notice seriously and thus placing my family at risk. Sincerely More

Finally. . . a truly professional car buying experience! My wife and I experienced a truly professional car buying experience at Wilkie Lexus: courteous, detail oriented, and focused on OUR needs. Our consu My wife and I experienced a truly professional car buying experience at Wilkie Lexus: courteous, detail oriented, and focused on OUR needs. Our consultant, Duy Tran, made our purchase a truly pleasurable experience. We recommend him in the highest possible terms. Of course, Duy needed the support of the entire Wilkie team. A truly amazing group from the General Manager on down. The next time we are looking for a vehicle, this is where we will turn first. David Carr More