Wilkie Lexus

Great place and pleasant, Eric Raymond was very helpful and great associate. May need some upgrade on the building and furniture, but overall was great experience. we’re looking for a new car but got USED and great associate. May need some upgrade on the building and furniture, but overall was great experience. we’re looking for a new car but got USED Lexus UX250h F Sport AWD instead. Eric makes our Transaction went very smooth quick and painless. Thank you Eric.! More

Definitely bait and switch. At the very end of the transaction they tried to change the financial terms. I ended up wasting my time after test driving, discussing, etc. Not a fan and won't return unfo transaction they tried to change the financial terms. I ended up wasting my time after test driving, discussing, etc. Not a fan and won't return unfortunately. More

This Lexus Dealer Understands Customer Service - Personally Verified Sales Department was understanding. Great customer service. I finally had the pleasure to deal with salesperson: DUY TRAN. Personally Verified Sales Department was understanding. Great customer service. I finally had the pleasure to deal with salesperson: DUY TRAN. A special order was placed on July 2020 for a 2021 Lexus RC 350 F Sport AWD with all the bells and whistles. Mainly, the flare yellow exterior color was not available at the time. Importantly, I was able to get the Lexus rebate for December. On the week of delivery, Mr. DUY TRAN finalized the documents and delivered my new car expertly. I am satisfied with his sales performance. Wilkie Lexus is a great place to purchase a LEXUS. Peter L C Master of Science More

Bait and switch BEWARE ☠️☠️☠️☠️ Made appt drive a hour and 45 min to find out they sold car and now tried to sell me something else and 45 min to find out they sold car and now tried to sell me something else More

Ladies beware I believe I was taken advantage of since I am a woman. Will be contacting corporate In regards to my personal experience . I won’t get into details as it’s possible my particular experience wa am a woman. Will be contacting corporate In regards to my personal experience . I won’t get into details as it’s possible my particular experience was unique to my vehicle. I’m sure that it’s not always the case based on reviews that I’ve seen posted. I will simply say pay close attention to what you are buying before you sign. More

Had a wonderful experience purchasing our 2020 RX350. Steve Smith provided exceptional service from the moment we made contact. He answered all questions and was successful tracking down our color combin Steve Smith provided exceptional service from the moment we made contact. He answered all questions and was successful tracking down our color combination in a short period of time. Thanks Steve for spending time going over our new vehicle the day of pickup. I highly recommend Steve Smith as your go to when looking for a vehicle. D. Tipping Sept. 2020 More

Worked with Nick Eni throughout the COVID-19 outbreak. He was just fantastic getting everything together with all the restrictions. He truly made the experience great! I love the LC 500!! He was just fantastic getting everything together with all the restrictions. He truly made the experience great! I love the LC 500!! More

Good afternoon my name is Eric Bailey I’ve been trying to get a price on a axel passenger side front since 9:30 this morning it’s 12:56 and I’ve called at least 7 times I think this absolutely unheard of to get a price on a axel passenger side front since 9:30 this morning it’s 12:56 and I’ve called at least 7 times I think this absolutely unheard of to be a Lexus dealer it’s like I’d rather give my business to wilke Lexus than to anyone else hopefully someone will read this and understand that Jen can only do so much and to quote a price More

Fast & Easy We've been loyal buyers of Lexus / Toyota for 20 years. We have been searching for a replacement of our beloved 2008 RX. We're not opposed to driving We've been loyal buyers of Lexus / Toyota for 20 years. We have been searching for a replacement of our beloved 2008 RX. We're not opposed to driving a long distance for the right car for a good price. And the dealership reputation is paramount. We had narrowed our search to a RAV4 Limited, an RX, or CRV Touring. After searching for several weeks and trying to make a good deal, we discovered Wilkie Lexus. I contacted Wilkie in the early evening and Megan Todd responded immediately by phone and email. Megan is fantastic! After numerous questions, we quickly made a deal. Megan was very responsive & made me feel comfortable. Two days later my daughter & I made the 4 hour trip and met with Sam. Sam is friendly and gracious and had everything ready to go. We are very happy with the RX and working with the wonderful people of Wilkie was great. More

FANTASTIC SALESMANSHIP I purchased a new Lexus ES 350 this week and wanted to share what a pleasant experience it was to deal with David Ginsberg. He exemplified great cus I purchased a new Lexus ES 350 this week and wanted to share what a pleasant experience it was to deal with David Ginsberg. He exemplified great customer service. He certainly went overboard to help me understand all the new bells and whistles. Thank you David for your time and patience. More