Wilkins Hyundai - Service Center

The service professionals at Hyundai were kind an courteous and kept me updated on my car’s status. courteous and kept me updated on my car’s status. More

I came in for a oil change with out a appointment And they told me I needed a appointment but let me in anyway they told me I needed a appointment but let me in anyway More

The Service Team is TERRIBLE with a CAPITAL "T". We have had a good experience with Sales (both Wilkins Mazda and Hyundai). We came to Wilkins Hyundai because Wilkins Mazda Sales and Service was ama We have had a good experience with Sales (both Wilkins Mazda and Hyundai). We came to Wilkins Hyundai because Wilkins Mazda Sales and Service was amazing however we have ONLY HAD bad / terrible experience with HYUNDAI Service. Your service team needs to understand how Servicing works and how to talk to customers. This manager Andrew had the audacity to talk down to me after not responding to me for 3+ FREAKING days. He made it look like its our fault and calls up late and then talks condescendingly. A terrible excuse for a service center and service personnel. We had to talk to multiple people and speak to Brian from the Management team until Andrew decided to call us back. This service guy needs a few lessons for etiquette and courtesy as well as HOW TO "NOT" TALK condescendingly to customers. He asked me if I wanted it "FREE" - when all I asked was what I was entitled to with my warranty (the car is not even a year old) - they gave me sub-standard tires in the first place. I will definitely not be bringing my business back to Wilkins HYUNDAI and definitely will escalate this with the HYUNDAI motor company. This service team has been everything terrible and I am never going back even though I have been a decade long customer with WILKINS. More

They always go above and beyond with service! They are so friendly and welcoming. It is never a hassle going in for service. They are so friendly and welcoming. It is never a hassle going in for service. More

Andrew is a pleasure to work with, always pleasant and professional. Explains the reasons for the service needed. professional. Explains the reasons for the service needed. More

Quickly got me in and out with my maintenance and recall being one hour faster than expected! Complimentary water and coffee is always great waiting area is also neat and clean great service! being one hour faster than expected! Complimentary water and coffee is always great waiting area is also neat and clean great service! More

Dana Dennis is the best person in the Service Dept. She is the top of the line at her job She Explains things thoroughly, very helpful, sweet and kind. It is so nice to see this in the Service Dept. She is the top of the line at her job She Explains things thoroughly, very helpful, sweet and kind. It is so nice to see this in the Service Dept. Dane is awesome! Debbie Piwowarczyk More

I had my 2022 Tucson in for 15k checkup. ..a great experience with Luis Garcia. No pressure, pleasant and very easy to work with. Much appreciated Luis!! ..a great experience with Luis Garcia. No pressure, pleasant and very easy to work with. Much appreciated Luis!! More