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113 Reviews of Wilkins Mazda - Service Center
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July 24, 2023
I always have a great experience when I take in my car to this location. They do the work right and they are honest about what work needs to be done to the vehicle. this location. They do the work right and they are honest about what work needs to be done to the vehicle. More
by mhelm75
Verified CustomerEmployees Worked With
Helpful July 24, 2023
Husband arrived and waited for service, he was satisfied. Everyone was kind and the service was done in good time. Everyone was kind and the service was done in good time. More
by MSANNE10
July 24, 2023
This was my first experience working with the Wilkins Hyundai team. My vehicle required a security software update. I was promptly and pleasantly greeted by Andrew Merki who checked me in and gave me an Hyundai team. My vehicle required a security software update. I was promptly and pleasantly greeted by Andrew Merki who checked me in and gave me an accurate time of repair. I waited for the vehicle and was able to enjoy and roam the dealership. You can clearly see that this dealership was recently updated. I roamed the showroom floor and used lot and was professionally approached and asked if I had any questions. Everyone was professional, kind, and made me feel welcome. More
by marksmalling
Employees Worked With
Andrew Merki
July 21, 2023
Yes, I appreciate it and enjoyed your service. I also loved that I was provided with an Uber ride home when my car was being serviced, especially since I lived within 10 miles. Hyundai covered the I also loved that I was provided with an Uber ride home when my car was being serviced, especially since I lived within 10 miles. Hyundai covered the cost, which was really helpful to me. More
by jasimk72
July 19, 2023
A+ Dealership very friendly and helpful looking forward for more cars to buy from them. for more cars to buy from them. More
by ZIYOB77
July 19, 2023
the service was exceptional as always; that is why I drive so far away from my House to get to Wilkins! drive so far away from my House to get to Wilkins! More
by BILLINGSLEYY
July 17, 2023
Brian Jack my salesman was great it addressed all my questions in an efficient and timely manner. He made the long experience and wait tolerable. Frank Accetta was also great. questions in an efficient and timely manner. He made the long experience and wait tolerable. Frank Accetta was also great. More
by kjgiac
September 22, 2022
Worst service ever! Molding over my wheel well on my 2019 Mazda CX 9 flew off on the highway going 65 miles an hour. Fortunately, it did not hit another car or motorcycl Molding over my wheel well on my 2019 Mazda CX 9 flew off on the highway going 65 miles an hour. Fortunately, it did not hit another car or motorcycle. I took it to Wilkins Mazda where Tim the service writer sent me a video stating that this happens all the time. They later refused to put through a pre-authorization to get it covered under warranty. According to Bob, the service manager, they needed the part that fell off. Who in their right mind was going to pull over on the highway to pick up molding that fell off their car???? Terrible! Took it to another Mazda dealer, no problem. They fixed it. More
by Leenaquin716
Employees Worked With
Bob, Tim Albertson
