Wilkins RV
Bath, NY
By Type
185 Reviews of Wilkins RV
Excellent!! From sales to service, and more. Everyone that we had contact with at Wilkins was very professional, friendly and helpful. Ally and Rick were very knowledgeable with the unit we were Everyone that we had contact with at Wilkins was very professional, friendly and helpful. Ally and Rick were very knowledgeable with the unit we were most interested in - the Grand Design; Reflection. They answered all of our questions and covered features we had not read about. Then Tim gave us the walk-through. He was outstanding; covering basically everything about the unit, including some helpful hints with various aspects of the rig. Then we were introduced to Joe, who covered what the store has to offer, including specials. Most importantly, he made sure to include the items that are most important for keeping the rig in good condition, for a long time. Then to top it off, Ally went above and beyond to retrieve a regulator we forgot at Wilkin's, and mailed it back to us. More
Good review They had my camper ready to go a couple days before I expected it. They did a good job. Randy Hurd was very knowledgeable and courteous. They had my camper ready to go a couple days before I expected it. They did a good job. Randy Hurd was very knowledgeable and courteous. More
Poor communication We received multiple calls from different Wilkins employees asking the same questions re delivery. This was explained to 3 different employees. A fo We received multiple calls from different Wilkins employees asking the same questions re delivery. This was explained to 3 different employees. A fourth caller asked us when we planned to pick up our RV. . They were reminded AGAIN that it was to be delivered. A delivery time was set and the driver showed up two and a half hours early. They wanted to charge us an extra $50 because we were not ready for the drop off. Had they arrived at scheduled time we would have been ready for the drop off. More
Friendly and extremely helpful staff Everyone was friendly and helpful from the first phone call to pick-up of our first Pop-up camper! It was hard to choose from their large selection of Everyone was friendly and helpful from the first phone call to pick-up of our first Pop-up camper! It was hard to choose from their large selection of campers. They worked with us by lower the price on our camper so we were able to finance it. Not many dealers will do that. Can't wait to go camping! Plan on returning when ready to upgrade! More
Great salesman Wilkins was a great experience throughout the entire process. Rick Mess was well informed and was a great salesman. Nobody was pushy and we were allow Wilkins was a great experience throughout the entire process. Rick Mess was well informed and was a great salesman. Nobody was pushy and we were allowed to take are time. The tech that showed us are camper was awesome More
The People were GREAT Thank You Lisa, Ally,Mark, Hanna, and Roy. Everyone made buying our fifth wheel the best thing we have purchased. It was GREAT!!! Everyone was very f Thank You Lisa, Ally,Mark, Hanna, and Roy. Everyone made buying our fifth wheel the best thing we have purchased. It was GREAT!!! Everyone was very friendly and worked very hard to get this deal done. They went above what they had to to get this to happen. Thanks again to all of you. More
Top Notch My wife and I went to Wilkins after we had found a camper on their website that we liked. My father in law said talk to Ally Hakes. If he likes someon My wife and I went to Wilkins after we had found a camper on their website that we liked. My father in law said talk to Ally Hakes. If he likes someone it's for a reason.I found out why, she showed me the camper I wanted and didn't stray too far from it. A week later I'm towing it home in complete confidence with the bar setup they hooked me up with. We couldn't be happier with the whole experience. Everyone is first rate. More
Great RV Dealer Experience My first and best RV Dealer Experience. Nate Nichols our salesman was exceptional to deal with on the phone and in person. He was courteous and prof My first and best RV Dealer Experience. Nate Nichols our salesman was exceptional to deal with on the phone and in person. He was courteous and professional and meeting him in person was no different as he was genuinely friendly and sincere. His communication with me before and after our purchase was top notch. He made the experience comfortable and pleasant for our entire family. Jerry our RV tech was top notch going over the entire trailer inside and out making sure we knew about everything. Marc in finance was very cordial and pleasant, and finalized the purchase without any worries. I will highly recommend Wilkens RV and their professional staff to everyone I know, and will use them again in the future. We look forward to traveling with our trailer for years to come. Thank you Wilkens, Chris, Michele, Joel and Julia More
VERY HAPPY Everything was great. NATE Nichols your the best . You made everything worth the drive from Rochester New York to bath New York . Your the best. Everything was great. NATE Nichols your the best . You made everything worth the drive from Rochester New York to bath New York . Your the best. More
Awesome Everyone was wonderfully helpful at Wilkins RV. Thanks Nat, Jerry, and Mark for the care and attention given to us as we we picked up our new camper Everyone was wonderfully helpful at Wilkins RV. Thanks Nat, Jerry, and Mark for the care and attention given to us as we we picked up our new camper. More