Wilkins RV
Bath, NY
By Type
185 Reviews of Wilkins RV
Experience of a lifetime!! This was by far the most wonderful purchase experience I have had in 58 years! Wilkins RV staff are as professional a group of people as I have seen i This was by far the most wonderful purchase experience I have had in 58 years! Wilkins RV staff are as professional a group of people as I have seen in any one place. I saw a pop up online that I was very interested in, requested a price and was called the next morning. Tammy Schirmer was very helpful and informative. A week later we went to see the unit and again the experience in the dealership was a joyful one. 8 days later I took delivery and I was amazed by the process. I was shown EVERYTHING about the unit, it's operation, and maintenance procedures. I was told people come from great distances to purchase product from Wilkins and now I truly understand why. Tammy, Mike, Rick, Steve, Dave, Sarah, Eric, and Hannah, thank you so much for making me feel like I was the only person on the planet. I will remember you always and thanks for reminding me how to treat my clients. If you buy an RV from anywhere else you are making a mistake!! Russ & MaryAnn Haigh-2 VERY happy campers!! More
Finally found thwe right toy hauler for us at wilkins RV. We appreciated the friendly and professional staff, all of whom went out to please us and see that we got what we desired at a price that we wanted. O We appreciated the friendly and professional staff, all of whom went out to please us and see that we got what we desired at a price that we wanted. Our friend and your receptionist Julie referred us to your sales person Ally and she gave us the grand tour of our soon-to-be toy hauler. Your financial representative Mark did an excellent job setting up our deal and your Technician was very informative when he went over all the details about all the how-to-do's. More
great place to get a good deal the sales man was great to work with had a great experience with the entire staff got the kind of trailer we were looking for the sales man was great to work with had a great experience with the entire staff got the kind of trailer we were looking for More
Best Dealer in New York My husband and I have been to 3 RV dealers and while they were all helpful and informational there was a huge difference when we entered Wilkins RV fo My husband and I have been to 3 RV dealers and while they were all helpful and informational there was a huge difference when we entered Wilkins RV for the first time and every time thereafter. The difference for us was their warmth, patience, understanding and their real desire to serve their customers the way their customers deserve to be served. It is a relationship business and Wilkins understands this. We worked with many wonderful Wilkins employees and attended many seminars. We never felt unwelcome. From Brian all the way to Ally...and everyone in between we thank you for your caring service. More
Great staff and store. Wilkins did a great job coordinating our RV pick up. We actually purchased from Rochester store and picked up at Bath store. Everything went like cloc Wilkins did a great job coordinating our RV pick up. We actually purchased from Rochester store and picked up at Bath store. Everything went like clockwork. Nice parts department. More
Good people! We traded our camper in for a 2016 Torque SS. Jerry took his time and walked us through every aspect of our new camper. He was very through. Mark t We traded our camper in for a 2016 Torque SS. Jerry took his time and walked us through every aspect of our new camper. He was very through. Mark took his time explaining the financing also. Both were very personable and helpful. More
The staff at Wilkins EXCELLENT!!! The staff at Wilkins in Bath are amazing. From our 1st interaction, to our goodbye after completing paperwork, they were very friendly and profession The staff at Wilkins in Bath are amazing. From our 1st interaction, to our goodbye after completing paperwork, they were very friendly and professional. None of the staff at Wilkins administered pressure of any type to try to close a sale, which was refreshing. Jeff, our salesman, was knowledgeable and personable. He went above and beyond to make us comfortable with the whole process. Steve, took his time, showing us around our new "baby". Again, very knowledgeable and patient. He seemed to have all the answers for our numerous questions. Eric in finance made the process easy and painless, explaining every piece of the financial packet. The ladies in customer service were so friendly and got us quickly through all the steps. We will go back to Wilkins in Bath, any day of the week, and twice on Sunday to do business with the caliber of staff at Wilkins. We appreciate all that the Wilkins staff did for us, and we WILL spread the word!!! Thank you Wilkins! More
Great experience! Everyone at Wilkins was great, and we had an excellent first-time buying experience. We got a great trailer that meets our needs. No pressure and no s Everyone at Wilkins was great, and we had an excellent first-time buying experience. We got a great trailer that meets our needs. No pressure and no surprises. More
First time owner Nate was very helpful with our first unit, he helped us with modifications to the unit to fit our needs. Any questions I have had he has answered and Nate was very helpful with our first unit, he helped us with modifications to the unit to fit our needs. Any questions I have had he has answered and is very knowledgeable about the unit, thanks Nate for all your help. More
The staff at Wilkins is top notch The staff at Wilkins Rv. in Bath is top notch. They explained the whole process from start to finish They took the time to answer any questions that The staff at Wilkins Rv. in Bath is top notch. They explained the whole process from start to finish They took the time to answer any questions that we had and walked us thru the set up and put away of the travel trailer that we purchased also the service dept. showed us all of the products that we might need. As far as sales Nate did a bang up job knowing all about the product that is at Wilkins Rv. has to sell. will be going there for all of my Rv. needs. More