Williams Honda
Traverse City, MI
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My help from Honda rep, in Califonia to service from Williams Honda, Traverse City, Michigan, where we bought our Honda Odyssy. was very professional and curtious. Thank you for your help solving my Pro Williams Honda, Traverse City, Michigan, where we bought our Honda Odyssy. was very professional and curtious. Thank you for your help solving my Problem with the VSA modual. Service manager was very helpful. Thankyou Williams Honda, and Honda. I will buy another Honda in future.Gary Swan More
I stopped in at the Honda dealership to get service advice on my 2006 Honda Pilot. Josh apparently thought I was shopping for free advice and service quotes to shop with other repair shops. Durin advice on my 2006 Honda Pilot. Josh apparently thought I was shopping for free advice and service quotes to shop with other repair shops. During our conversation he engaged in a discussion with another customer....cutting me off in mid sentence, with no apology. In short, I did not feel welcome at Williams Honda and will take my business to another Honda dealership. More
Josh is always very friendly and provides very good service. Always gets us in to be seen ASAP. Honda's pricing remains competitive, but is still a bit higher than other service stations. service. Always gets us in to be seen ASAP. Honda's pricing remains competitive, but is still a bit higher than other service stations. More
I've owned many cars--and several were Hondas. Hondas I've owned many cars--and several were Hondas. Hondas are the best cars--and the Williams Dealership is the best Dealership. The staff is friend I've owned many cars--and several were Hondas. Hondas are the best cars--and the Williams Dealership is the best Dealership. The staff is friendly. They listen to my issues. They send reminders and discount coupons. It never seems to be 'trouble' or a 'bother' to do a little thing--like change a bulb or wiper blade. They accommodate my busy schedule with a quick oil change on short notice. More
We were pleased by how quickly we got an appointment, how informative the service personel was, and how fast the work was done. It was nice to be called when the service was finished, instead of having to c informative the service personel was, and how fast the work was done. It was nice to be called when the service was finished, instead of having to call and check ourselves. A good experience. More
Great experience. I came for an oil change and product update on my CRV. Josh got us right in. The shuttle took us to the mall (Nice service to offer). We did some shopping and walked back. The car wa update on my CRV. Josh got us right in. The shuttle took us to the mall (Nice service to offer). We did some shopping and walked back. The car was done and the price was very reasonable. More
Good overall, but don't always know what has already been done. Our car is in the system, and it would be nice to know they have looked at it and know what is needed for routine maintanence. done. Our car is in the system, and it would be nice to know they have looked at it and know what is needed for routine maintanence. More
I was taken at my appointed time. John was pleasant and, as always, a pleasure to deal with. I had a oil change, tires rotated, ac filter and was on my way in less than an hour. I stopped in the service as always, a pleasure to deal with. I had a oil change, tires rotated, ac filter and was on my way in less than an hour. I stopped in the service dept peridically to have the fluids and air pressure checked. Everyone is always willing to help me. More
We took our 2005 Odyssey in for an oil change, turned out the previous oil change (performed else where) had stripped the threads in the oil pan screw. So, far this was disappointing, but ok, what are my op the previous oil change (performed else where) had stripped the threads in the oil pan screw. So, far this was disappointing, but ok, what are my options. The ONLY option given was to replace the entire oil pan at a significant cost. I'm not a car expert and our family was on our way home from vacation, so I paid. Once back home I learned that there were many options such as a temporary fix (to get us home) as well as a kit to fix the threading issue. Now none of these may have been perfect, but I was told there were no other options and my car would stay there I came up with the money. More