Williams Honda

I was very unhappy with my salesman. Had to go to sayre to have registration transfered and iPad inspection. Bought in New York. He never sent paperwork or scheduled appointment. HE FOR Had to go to sayre to have registration transfered and iPad inspection. Bought in New York. He never sent paperwork or scheduled appointment. HE FORGOT. HE IS GETTING MARRRIED. That was more important. Forty minutes to get there and now I have to go back. More

Refused proper Warrantry work Did work I never agreed to POOR CUSTOMER SERVICE Never recommend to POOR CUSTOMER SERVICE Never recommend More

Great Sales Experience Kirk Baker was very nice and easy to work with while buying our Honda Odyssey. He made it possible to buy and receive our van in the same day. Kirk Baker was very nice and easy to work with while buying our Honda Odyssey. He made it possible to buy and receive our van in the same day. More

I had never owned a Honda before and had many questions and some reservations about buying one. Once I got to the dealership, I felt very good about the service I received and had all my questions answere and some reservations about buying one. Once I got to the dealership, I felt very good about the service I received and had all my questions answered. I was treated great and they were very accommodating about the financing. Ken and Mike were extremely helpful in keeping the cost at what I could afford. Overall, I was very pleased and I have been spreading the word about Williams Honda, Thanks, Michele Quagliana More

I was very picky about buying a new car since i was going to be spending a good chunk of money. I commute to Ithaca 4 days a week so i needed a car with great gas mileage and something that was reliable. I to be spending a good chunk of money. I commute to Ithaca 4 days a week so i needed a car with great gas mileage and something that was reliable. I had driven a Honda before, and they last a very long time. I drove about 8 different cars before deciding on a Honda Civic, and I also visited 2 other dealerships while searching for my perfect car. No one really took the time to sit in the car with me to play with all the gadgets like Kenn did, other sales people just wanted me to drive, and weren't about selling the features. I was all about the inside of the car, what features it had, the colors, and if it looked "hot". Kenn really helped me decide on what i felt was the perfect car for me, while being completely patient. Every question I had, Kenn or Ed took the time to answer them. I really have had a great experience buying a new car from them, and also getting it serviced there. Everyone at Williams is very friendly, and cooperative anytime I have needed anything to do with my brand new Honda Civic. Overall I was very happy with my experience and my purchase. More

John Evans was very nice. The first visit we explained we were comparing several vehicles before making a choice and not to call us. We would call him if interested. He did not call as promised. We went back were comparing several vehicles before making a choice and not to call us. We would call him if interested. He did not call as promised. We went back a week later and he was most helpful. We took another test drive, and then sat down with John and compared other vehicles. We decided we would like to purchase the Honda CR-V and told him we needed a certain color(blue) and needed Navigation and a sun roof. John came through for us and found us that vehicle in Pa. He told us it would be there in a few days. He called us when it arrived and we went in and signed all paperwork. He took the time to show me how everything worked. Very helpful. Ed Sophia also was very nice. I think I made a wise decision in choosing Williams Honda! More

Kenn was amazing! Went out of his way to find the perfect car for me. Brought it down from another location and had it ready for me in a day! It was an awesome experience and kenn was very friendly. Not only car for me. Brought it down from another location and had it ready for me in a day! It was an awesome experience and kenn was very friendly. Not only will I purchase all future vehicles through kenn at Williams, but I will send and encourage everyone I know to give him a call! Great guy, great dealership, great service! More

I was very impressed with the service I received. I was greeted at the door and after a few questions was told who would help me. Kenn was the person who help me. He didn't make me feel rushed and explan t greeted at the door and after a few questions was told who would help me. Kenn was the person who help me. He didn't make me feel rushed and explan things along the way. I felt that the sales person went out of his way to help me. I just can't say enough how good they were. More

An outsanding car buying experience. Dave gave us a thorough explanation of the Pilot's features in an easy to understand manner. No pressure to add on items or plans we didn't desire. thorough explanation of the Pilot's features in an easy to understand manner. No pressure to add on items or plans we didn't desire. More

We have purchased and serviced Honda vehicles in the past from this dealer and its predecessors. We have always been completely satisfied with the courtesy and customer service we have received from the Sal from this dealer and its predecessors. We have always been completely satisfied with the courtesy and customer service we have received from the Sales and Maintenance staffs - in particular Dave Raymond and Ed Ropp. When I decided to pursue purchasing a new vehicle, Dave was not available so John Evans most effectively pitched in for my test drive and made the arrangements for a preliminary deal. Dave finished up the final sale arrangements and coached me through the high tech gadgetry so that I was comfortable with the vehicle before I drove it away. I was very pleased with the entire sale experience and I have no doubt that if I wish to buy another vehicle, I will visit Williams Honda first. Likewise, I will also be using Williams Honda for Maintenance on my new vehicle because I have had such great customer service in the past from Ed Ropp. All in all, this is a customer oriented dealer and they will do their best to keep you coming back for any sales or service needs you may have. More