Williams Subaru of Charlotte

My father recommended Folger Automotive because he has bought 2 cars in the past and was happy with the sales and service. I was extremely pleased to easily find a clean used-vehicle, in great shape and r bought 2 cars in the past and was happy with the sales and service. I was extremely pleased to easily find a clean used-vehicle, in great shape and running condition, and had an excellent salesperson in Don who made me feel no pressure whatsoever. He was extremely friendly, helpful in answering all of my questions, and was completely fair with me in negotating a fair price for my vehicle. I would go out of my way to highly recommend both the dealership and Don to any of my family and/or friends who are looking for a new or used vehicle in the future. More

I had a great experience with this dealership! This is the first car that I have purchased on my own and I was unsure about being able to finance the car alone. I told Don my doubts and my goals and he wo the first car that I have purchased on my own and I was unsure about being able to finance the car alone. I told Don my doubts and my goals and he worked with me to get my goals met! Don was very helpful! He made sure to get me the best deal available and made sure to keep in contact with me to ensure my satisfaction with my new subaru! I am very happy with my purchase! More

Good Experience overall. Minor complaints like very cheap cheap tires put on my Accord and makes it handle like a boat and glued on company name that was almost impossible to remove. Robert and all of the pe cheap tires put on my Accord and makes it handle like a boat and glued on company name that was almost impossible to remove. Robert and all of the personell were extremely friendly and no problems with the transaction. Thanks Conrad More

Both Jim Gamble & Tom Pauley are highly efficient. They made the whole transaction quick and easy. Their enthusiasm transmitted to customer. Jim Gamble explained the features of the car in great detail. He made the whole transaction quick and easy. Their enthusiasm transmitted to customer. Jim Gamble explained the features of the car in great detail. He showed a sincere desire to support customer for a long period of time. More

All the people who were involved with our leasing at this office were very polite and managed the deal quite nicely. All of our questions were addressed. The contract negotiations took into account all the office were very polite and managed the deal quite nicely. All of our questions were addressed. The contract negotiations took into account all the matters we wanted to discuss. We are very pleased with leasing a car from this office and will definitely come back for future services. More

My husband said much friendlier the second trip in that same day when I (the wife) came back in for a test drive and we decided "yes". Jim Gamble was busy finishing with another customer when we were able same day when I (the wife) came back in for a test drive and we decided "yes". Jim Gamble was busy finishing with another customer when we were able to get back an hour or two later for me to drive it, but it was great that another salesman, Bill, took us out immediately so we could then see Jim after the drive. Paper work and process was much easier than our last car purchased in the Spring at another dealer/manufacturer. So an overall 4.5+ More

This experience was a pleasure. Went to get car inspected and oil change and talked to Charles Hendrix with whom I have worked for years. His services is excellent. I asked about the promotion and was introd and oil change and talked to Charles Hendrix with whom I have worked for years. His services is excellent. I asked about the promotion and was introduced to Jim Gamble. I met with Jim who showed me cars I was interested in. I ended up buying another Forester and am very happy with the purchase. Think price was fair and that he got me the best deal available. He was a pleasure to work with - all info was clear and complete. Covered a-lot of ground in a short time. Whole purchase took about 2 hours from start to finish. He was nice and very professional. Tom completed the paperwork and made a tedious task bearable. Nice guy- reassuring about the purchase. Good at explaining all the additional safety coverages. Bought them all:) This is my fourth Subaru and I have had excellent experience with them - in upstate NY snow-ice and daily NYC traffic. This car will have an easier life in comparison! Thank you again Jim. Appreciate your help! More

I went in and was treated very well by the team at Folger Subaru. Every part of my experience was good. The salesperson and the finance person made it very clear as to the terms of the deal and listened to Subaru. Every part of my experience was good. The salesperson and the finance person made it very clear as to the terms of the deal and listened to my concerns and adjusted. Overall, I feel that I probably could have haggled to the bone for the vehicle but the overall the experience was positive and this convinced me that I should buy a vehicle from Folger Subaru. More

Charles Hedrick has excellent customer service skills which is so rare to find in today's world. I deeply appreciate his very effective communication skills and his taking a genuine interest in me and my which is so rare to find in today's world. I deeply appreciate his very effective communication skills and his taking a genuine interest in me and my car. I am a senior citizen and so often I feel ignored or discounted by service people. Charles does the opposite. He always remembers me when I bring my car in for service and I deeply appreciate it. More