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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,855 Reviews

1,855 Reviews of Williamson Buick GMC - Service Center

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March 07, 2021

Carmen was great. Very helpful and knowledgeable. Was extremely diligent at finding problem. Noticed one side working better. Assisted immediately with loaner when realized problem would be longer b More

by rgarcia16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that Carmen was so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 06, 2021

Richard is a very good communicator and is very professional. He makes the whole process easy and understandable. He is a very nice person as well. More

by Carlos7brito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Williamson Buick GMC responded

Reviews like yours are truly a breath of fresh air! Richard is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 05, 2021

I really appreciate the service of service advisor Alfonso Robeleto! His friendliness and proficient skills were superb. He was a professional that is an asset to your company! More

by sharondmarcus@yahoo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Mar 10, 2021 -

Williamson Buick GMC responded

It's our pleasure to provide top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Williamson Buick GMC, we value our customers and we look forward to seeing you on your next visit. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 04, 2021

Williamson Cadillac GMC is a Top notch car dealership. Skip Moosang is a Top notch Service Rep.and Sales Rep Juan is awesome. Thank you All. More

by BCCSIGMA84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan, Skip Moosang
Mar 09, 2021 -

Williamson Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 04, 2021

Never have I’ve been so pleased with a dealership and the services they offer. The kindness with which they treat their customers, and the knowledge of its representatives are impressive and I will continue More

by ELSANADAL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Zayas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Mar 09, 2021 -

Williamson Buick GMC responded

Thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 04, 2021

Great Service and always being updated with any issues or concerns on my trucks. Very knowledgeable would highly recommended Erik Fernandez in the service department More

by DANNYESERNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2021 -

Williamson Buick GMC responded

Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 03, 2021

Excellent service, very helpful and in a timely manner. Second time with this service and Alfonso is great with me and always very nice and helpful More

by lianet2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso
Mar 05, 2021 -

Williamson Buick GMC responded

We are truly grateful for this awesome review! We are thrilled that Alfonso was able to take care of you. He is a great asset to our team and we appreciate him for providing you with the service that you deserve. Thank you again and we look forward to the opportunity to work with you again in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 02, 2021

Excellent attention from Mr Tony Martinez who was explained me what to do to my car, also the woman that prepared to me the coffee and asked me if I want anything, the restroom was clean and the wait More

by patryliz
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
Mar 05, 2021 -

Williamson Buick GMC responded

Thank you for putting your trust in Williamson Buick GMC! We pride ourselves in our service department’s ability to provide world class customer service. We wish you happy travels and look forward to seeing you at your next service appointment. Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 02, 2021

Eric Fernandez and Mike Mckesson were very helpful and extremely knowledgeable. As always they get my vehicle in and out in a timely fashion and repaired correctly. More

by FCROWLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Williamson Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

March 02, 2021

Service staff picked up my car XT4 at 11 am at my office and never call me to return my car until 6 pm after I walked from my office to my house because of their lack of communication. I considering not to More

by SUNIOR.SANCHEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2021 -

Williamson Buick GMC responded

We apologize for the miscommunication on your recent visit. Next time if you aren't hearing from us when you think you should please call me directly. Thank you for your business. Juan Santos Service Director 305-670-7201

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