Williamson Buick GMC - Service Center

My rep, Stephanie, was fantastic. She walked to the vehicle with me and asked me to show her the issues the car was experiencing. She made sure to understand my concern to properly no She walked to the vehicle with me and asked me to show her the issues the car was experiencing. She made sure to understand my concern to properly notate them before I left. Top class service. More

The service was fast and excellent The people are all was friendly and knowledgeable thank you was friendly and knowledgeable thank you More

I was not pleased with the overall mechanical repairs on my car.I had to take my car to the dealership on numerous occasions to have the repairs done correctly.It was careless and unprofessional job perform my car.I had to take my car to the dealership on numerous occasions to have the repairs done correctly.It was careless and unprofessional job performance.It was frustrating because I had to schedule my work because of incompetent individuals who do not have any consideration for customers.I believe that one of the major repairs done was because they don’t actually take the time to check the fluids on your car when you have an oil change done.That’s just my strong opinion.I like to be in and out and my waiting time to be short but sometimes I’ve often wondered.I’m thankful that I have the extended warranty because I would not have been able to afford the major repairs needed to my car.This is surely a black eye to Williamson Cadillac as I personally will be looking elsewhere for my car services More

Tony is an awesome advisor. He takes care of all my vehicles that I bring in for services He is a very knowledgeable person when it comes to issues I have with my vehicles He takes care of all my vehicles that I bring in for services He is a very knowledgeable person when it comes to issues I have with my vehicles More

Tony Martinez is a knowledge individual that always takes the time to speak to the client and ask pointed questions regarding the vehicle. He has a pleasant and friendly personality that makes you feel comfo the time to speak to the client and ask pointed questions regarding the vehicle. He has a pleasant and friendly personality that makes you feel comfortable when taking the vehicle in for service. I’ve known Mr. Martinez for over 20 years and he is one of the main reasons why I purchased a vehicle at Williamson Cadillac. More

Julio López was my service advisor. He was very professional and helpful. Everything ran on time. They get a 10 from me. He was very professional and helpful. Everything ran on time. They get a 10 from me. More

Great service from every one of the employees when we arrived at the Williamson dealer, that’s one of the reason I am a client of Williamson thanks. arrived at the Williamson dealer, that’s one of the reason I am a client of Williamson thanks. More

Horrible service department, kept my truck for 6 weeks, then went to pick it up and nothing was fixed the check engine light was still on, to top it off they cracked my windshield. Then they kept it for an then went to pick it up and nothing was fixed the check engine light was still on, to top it off they cracked my windshield. Then they kept it for another week and a half, then I picked it up again and they lost my wheel lock and said they use a master set….. then when I got home the check engine light turned on again. So what was really done to my truck…. NOTHING just a waste of my time going back and forth to the dealer and not having my truck when I needed it for work. Terrible service department and none of the “Advisors” seem like they even want to be there to work and help the customer. I’m not content having to take it back…. More

Mike is always attentive and very helpful. Thank you as usual for your help with my vehicle. Thank you as usual for your help with my vehicle. More

I left my car for a week for a check in light and a noise , I did it because guaranteed still covered. My car was parked for a week and nobody saw it, when I called on Friday to see what’s going on, they tol , I did it because guaranteed still covered. My car was parked for a week and nobody saw it, when I called on Friday to see what’s going on, they told me they didn’t had a diagnosis and it needs to be seen by their mechanic. I explained them it’s been a week. They told me a couple of hours later that my car was fixed, with a big bill and explanation what’s supposed to be the problem and told me everything was fixed. I picked it up close to 6 pm . By 7 pm my car start doing the sabe noise and check in light is back, I called back next business day, they told me to bring in it, I went back but there is one thing I don’t tolerate is rudeness and lack of costumer service. I ended up leaving and took it to another place where it got fixed for 800$. I didn’t mind pay extra for a safe car and a safe drive . More