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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,855 Reviews

1,855 Reviews of Williamson Buick GMC - Service Center

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January 06, 2023

Continued issue with remote activation, failure to work correctly. After two visits to the dealer. More

by mckinnonclevelan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Excellent road service like always,very happy with the Williamson service and personal,we always recommend you dealer More

by RAFAELMDIAZ56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yorny Fundora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Beny Ledesma
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 06, 2023

Very professional only lacking a bit more correspondence with the customer to let them know what is happening with their car. More

by FERTILIZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2023

This dealer are five stars ,very profesional and very good job and performance the work very professional More

by sarraffwatch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 05, 2023

Tony Martinez in service is the reason that I think this dealership is the best . I know that he makes sure my car is serviced as if it was his car. He is a true professional and puts the customer first. More

by BONNIEGREER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
January 03, 2023

Excellent service from John Varela and the 2 drivers who took me back and forth to my house super nice and diligent. I fill secured with your service. Thank you. More

by JAVIER_RODRIGUEZ12
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Franckie and the other young guy?both??
December 30, 2022

Perfect services thanks I’m Enjoy my car Natasha thanks for your help the best dealers sales More

by LARYANTILLA28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natasha
Jan 03, 2023 -

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

December 30, 2022

One of the main reasons I have my Cadillac is the service department. great customer service and quick turnaround they are always willing to help. Enterprise Rent a Car is also located there, if you ever nee More

by Rocko05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Williamson Buick GMC responded

Rocko, I appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let me know. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 30, 2022

Great service like always. Was in and out faster than expected and Erik displayed professionalism and 10/10 service. More

by G.fernandez00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2023 -

Williamson Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 27, 2022

Had a oil change cap left unscrewed oil ran out promise to come to my house that and they never showed up. I had to call for a manager the following day to get service taken care of. More

by chicasparrish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rolando Pardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Williamson Buick GMC responded

Our customers are our top priority, and it is concerning to read we didn’t meet your needs during your most recent visit. If you would like, please contact me at your earliest convenience so I may better understand what happened. I look forward to hearing from you. Sincerely, Juan Santos Service Director juans@wagmiami.com

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