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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,855 Reviews
Call Service Center (305) 670-7100

1,855 Reviews of Williamson Buick GMC - Service Center

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November 15, 2022

Great staff, clean facilities and a great selection. I would recommend for any car search More

by JOHN.LN
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Bruno
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Nov 17, 2022 -

Williamson Buick GMC responded

I appreciate your marvelous feedback! Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

November 15, 2022

The service department and especially Mike Mckessen are outstanding professionals always ready to take care of customer’s concerns. More

by JKMESTRE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Mckessen
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Nov 17, 2022 -

Williamson Buick GMC responded

I truly appreciate you taking the time to write about your experience at our service department! Sincerely, Juan Santos Service Director juans@wagmiami.com

November 15, 2022

Would have liked to be updated & felt a left in the dark for over a week, nonetheless repairs were done correctly the first time. More

by NORNINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2022 -

Williamson Buick GMC responded

I appreciate you leaving this honest feedback about your experience. I appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to me so that I can learn more about your visit. I hope to talk with you soon. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 14, 2022

I am in love with that place… superior customer services, I recommended this dealer to all my friends More

by ADRIANMAYORAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Penn
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Nov 17, 2022 -

Williamson Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 13, 2022

Very appealing to the eye. A little dysfunctional at first but you figure it out. Not the best communication but they offer rentals which other dealers hesitate. More

by Angeleeya
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2022 -

Williamson Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 12, 2022

Very responsive and attentive to my inquiries. Definitely would recommend to family and friends .service advisor was very nice. More

by pdearmas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2022 -

Williamson Buick GMC responded

It is very kind of you to write us such a nice review! Sincerely, Juan Santos Service Director juans@wagmiami.com

November 12, 2022

it was quick and done with the same day while I waited in the reception area More

by william23faze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
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Nov 15, 2022 -

Williamson Buick GMC responded

Your great feedback truly made our day! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 11, 2022

Great service. They were helpful with my needs. I was hoping to get a loaner vehicle More

by andwannr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
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Nov 14, 2022 -

Williamson Buick GMC responded

Thank you for this review. Sincerely, Juan Santos Service Director juans@wagmiami.com

November 10, 2022

Skip, my advisor was very helpful and professional. He was able to have my service done quicker than promised. More

by JSJCN4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
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Nov 11, 2022 -

Williamson Buick GMC responded

We cannot thank you enough for this glowing review of our service center! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Juan Santos Service Director juans@wagmiami.com

November 10, 2022

They always great Tony Martinez the advisor very knowledgeable and nice. They always supply me with a loaner while my car is in service More

by JOEHERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez in Service Robert Garcia In Sales
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Nov 11, 2022 -

Williamson Buick GMC responded

Thank you for leaving us your positive review. We are pleased to hear that you are satisfied with the loaner cars we provide and the thorough service you receive from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Juan Santos Service Director juans@wagmiami.com

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