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Williamson Buick GMC - Service Center

Miami, FL

4.5
1,852 Reviews
Call Service Center (305) 670-7100

1,852 Reviews of Williamson Buick GMC - Service Center

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December 22, 2021

I was there for recall service on my Sierra. I did not have an appointment, but was able to get my truck in 20 minutes after they opened by arriving 1 hour before they opened. I waited in the customer lou More

by Don K
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 23, 2021 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 21, 2021

I received excellent service by the employer Mr. Robleto. He combine professionalism and kindness. Thanks for all. More

by CRISTOBALRG8291
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Report | Print
Dec 23, 2021 -

Williamson Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 20, 2021

They did not test drive car. Problem still exists. Took back car the following day! More

by Víctor
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The roadside assistance guy was super helpful. The mechanics did not properly diagnose the problem.
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Dec 22, 2021 -

Williamson Buick GMC responded

We appreciate learning about your recent service with us. We strive for a positive experience, and it appears you did not receive that from us. I would appreciate the opportunity to discuss your time spent with us. Please contact me at your earliest convenience so we can work together at resolving this. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 20, 2021

Excellent service and great facilities. They treat you right and you will feel like you are iun a great place regardless of which car you have. More

by CPAZAMBRANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2021 -

Williamson Buick GMC responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 17, 2021

Excelente but did not give me the clean car. Next time make sure on that More

by ANDRES12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ricardo Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Gonzalez
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Dec 20, 2021 -

Williamson Buick GMC responded

Thank you for this amazing review! We really appreciate your business. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 17, 2021

Amazing customer service and professionalism! They are so accommodating and they value ALL their customers More

by lynette3williams
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Report | Print
Dec 20, 2021 -

Williamson Buick GMC responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 17, 2021

Great Service. Great people. Was in and out within an hour which is great service by the team More

by MIMIG0924
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Report | Print
Dec 20, 2021 -

Williamson Buick GMC responded

MIMIG0924, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 17, 2021

Very Happy with your service and the complimentary car wash. Have been using Williamson for over 3 years now More

by CANASCKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not recall names
Report | Print
Dec 20, 2021 -

Williamson Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 17, 2021

El mejor de todo miami ,super atención, super profecionales,lo recomiendo a todo el mundo More

by Aroldo Diaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Report | Print
Dec 20, 2021 -

Williamson Buick GMC responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 17, 2021

El mejor de miami ,super profecionales y super preocupados por todos los problemas de los autos los mejores More

by Aroldo Diaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Report | Print
Dec 20, 2021 -

Williamson Buick GMC responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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