Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Williamson Buick GMC - Service Center

Miami, FL

4.5
1,853 Reviews
Call Service Center (305) 670-7100

1,853 Reviews of Williamson Buick GMC - Service Center

Sort by
December 07, 2021

Excellent service!! This is my 4th lease with Williamson and I keep renewing because of the great service!! More

by MANUEL_CORNIEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Report | Print
Dec 09, 2021 -

Williamson Buick GMC responded

Congratulations Manuel! Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Beny Ledesma General Sales Manager benyl@wagmiami.com

December 07, 2021

My appointment for an oil change was at 11:30 am; however , it took over 2 hours to complete the oil change. What’s the purpose of setting up an appointment if it is not going to be honored? I wasted too muc More

by KKELLEY1026
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony Martinez
Report | Print
Dec 22, 2021 -

Williamson Buick GMC responded

Your experience with us does not reflect our standards of customer service. Your time is valuable to us and we strive to provide fast and competent service. Please contact me at your earliest convenience so we can discuss this further. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 06, 2021

Picked up the Hummer Charged $600+ and the car gear and starter was inoperable. The Hummer is still there. Very upset. Car was never checked before calling me and saying everything was fixed. More

by tgyori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roland was also great.
Report | Print
Dec 22, 2021 -

Williamson Buick GMC responded

Thank you for taking the time to share your recent experience. We want each customer to be completely satisfied upon visiting us, and the impression you received from our dealership is not okay. We would sincerely appreciate the opportunity to amend the situation, so please contact me directly. Thank you. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 03, 2021

We feel comfortable in the dealer , and the attention was excellent. The service was excellent too . Keep in this way always . Thank you !!! More

by ILI_ZENON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Report | Print
Dec 06, 2021 -

Williamson Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 03, 2021

Excellent. Maintenance the same service for ever, keep the same responsabilidades. The service was excellent More

by ILI_ZENON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Report | Print
Dec 06, 2021 -

Williamson Buick GMC responded

Hello, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Juan Santos Service Director juans@wagmiami.com

December 03, 2021

Long wait … good service after all no more to say if the managers were more interested they will let us go faster. More

by leviviane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 06, 2021 -

Williamson Buick GMC responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 03, 2021

Great service. Very professional explaining with details all related about the vehicle maintenance. Alfonso Robleto , thank you . More

by vicpaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Report | Print
Dec 06, 2021 -

Williamson Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Juan Santos Service Director juans@wagmiami.com

December 01, 2021

I am still waiting for a call back 15 days after!!! I have a pending recall and the dealer has not called back after 15 days!!! More

by O_hedez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Someone from customer service!!
Report | Print
Dec 02, 2021 -

Williamson Buick GMC responded

We acknowledge your review and are currently looking into the events you’ve detailed.

December 01, 2021

Great service. Very convenient and quick turnaround. Highly recommend coming to this dealer and ask for Erik Fernandez. More

by ERIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Williamson Buick GMC responded

We cannot thank you enough for your wonderful review of Williamson Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 30, 2021

Very professional, Very good service, Amazing attitude towards the consumers, very satisfied with the consumer service. More

by Maykel Machado
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Olivera
Report | Print
Dec 02, 2021 -

Williamson Buick GMC responded

Thank you so much for giving us the opportunity to earn your business. I will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, Jeff Rogers - jrogers@wagmiami.com

1
...
86
87
88
...
186