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Williamson Cadillac

Miami, FL

4.7
4,006 Reviews
Williamson Cadillac is your premier Cadillac dealer in Miami serving all of South Florida and beyond. We have proudly been owned and operated by the Williamson family for almost 60 years. If you're looking for the most current Cadillac models, make sure you browse through our inventory and then contact us to schedule a test drive. Don't forget to check out our incredible Cadillac lease offers and our great selection of Cadillac Certified Pre-Owned vehicles. Our professional staff members are dedicated to providing a great car dealership experience every time you visit our dealership, whether it's to inquire for a vehicle or to receive regular maintenance for your Cadillac. We're always happy to answer any questions about our inventory or services. Please contact us online or give us a call at (305) 670-7100 today. At Williamson, treating you like family has made us #1
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7815 SW 104th St

Miami, FL

33156

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Showing 4,006 reviews

November 12, 2022

I bought my Cadillac xt5 and after 3 days it has the check ingine on More

by JOSE_L_PEREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Celida Naranjo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Williamson Cadillac responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Nov 17, 2022 -

JOSE_L_PEREZ responded

hello Roger, today my wife took the car after a week and a half of waiting for an appointment. It was not good service. She had to leave the car and they told her we can't give you a loaner car because we don't have any. my wife went with my granddaughter and no one could help her change the child seat for the car loaner after a long time they could find her. It seems to me that the service is not very trained to deal with clients to make the client feel as part of Williamson Cadillac

November 12, 2022

Very professional people and Rita she is an excellent person and very professional also ver good More

by OBBALUBE98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rita Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 11, 2022

Love my sales person Carmen. She is very attentive. She shows she really cares if rd you More

by ginasanandres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 11, 2022

Good service and attention to customers,with a nice waiting lounge and goodie’s with coffee More

by Isabel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 10, 2022

The service center is a complete disaster. Just for a diagnosis 1-2 weeks . No loaner vehicles available. More

by og
Recommend Dealer
No
Employees Worked With
Yair is the only person that deserves a raise. Help me and went above and beyond in customer service.
Nov 15, 2022 -

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 10, 2022

First time having my truck serviced at Williamson - very nice dealership. Oil change was completed while I waited. More

by wetmorej
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2022 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 05, 2022

This is the second time I had to take my Enclave in due to a squeaky sound in the wheels. The problem still persists. More

by Henry Garcia
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 05, 2022

The best service i have ever received while purchasing a car. I would definitely be their customer forever!!!! More

by ORUIZ0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alberto Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yorny Fundora
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2022 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 05, 2022

Estoy muy satisfecha con el servicio que siempre me dan en el dealer. Ninguna queja hasta el momento. More

by sissysanchez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
No recuerdo los nombres
Nov 08, 2022 -

Williamson Cadillac responded

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, Jeff Rogers - jrogers@wagmiami.com

November 04, 2022

Service has always been great at Williamson, but this time around the turnaround time was 2 weeks. More

by mhernandez25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 07, 2022 -

Williamson Cadillac responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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