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Williamson Cadillac - Service Center

Miami, FL

4.6
3,352 Reviews

3,352 Reviews of Williamson Cadillac - Service Center

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August 05, 2025

Another great service. Appointment date and time was easy to book and check in efficient. Car was serviced within an hour. Easy wait More

by mdgomez14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2025

Good service and comfortable accommodations. The food and drinks were good. The TVs were clear the computers available to anyone and the personnel very helpful. More

by CENTAGS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 04, 2025

Clean dealership with a comfortable waiting Area. But it needs to improve the process from drop off of your vehicle to being greeted / reception of a service agent. Also the time i scheduled for my s More

by kenneth_coats
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Williamson Cadillac responded

Kenneth, thank you for your thoughtful feedback- it’s clear that while some aspects of your visit were comfortable, others didn’t meet expectations. We’re reviewing our check-in process and scheduling accuracy to ensure a smoother experience moving forward.

August 04, 2025

The dealership did what they had to do to fix my car in a timely matter. I am satisfied with the final work. Car drives great, car looks amazing. Thank you. More

by noam18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2025 -

Williamson Cadillac responded

Thank you, Noam, for your thoughtful feedback. It's great to hear your vehicle is running beautifully and looking sharp. We're glad the service met your expectations and truly appreciate your trust!

August 02, 2025

Always a pleasant experience when I bring a car or truck to Roly and his team. More

by PERFECTFINISH34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Lacayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yair Garrido
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Williamson Cadillac responded

It is always a pleasure to welcome you back; Roli and his team truly appreciate your continued confidence in their work.

August 01, 2025

Unfortunately I don't have much to say favorably about this dealer I took my Cadillac escalade to service and they hit the trunk at the time of the service if they repaired my car but when it came time to More

by Pinto_yadit
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Julio Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Williamson Cadillac responded

We are very sorry to hear about the damage and lack of care you experienced. Your concerns are being taken seriously, and we’d welcome the opportunity to speak with you directly to make things right. Please contact us at 305.670.7100 at your earliest convenience.

August 01, 2025

I've had Escalades for the past 19 years and have always used Williamson for servicing. The service has consistently exceeded my expectations. Julio is my new advisor, but he is fair, honest and down to E More

by georgejoseph305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Carbonell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julio Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Williamson Cadillac responded

George, 19 years of loyalty is a powerful testament; thank you for trusting Julio and our team with your Escalade journey. It means a great deal that his honesty and professionalism continue to earn your confidence.

July 31, 2025

Great service! Eric is very attentive and the problem with my car was solved quickly! I didn't have a problem to pick a reserve car! Streamlined process! More

by Mateus.barros
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Williamson Cadillac responded

Mateus, thank you for highlighting Erik’s attentiveness and the ease of receiving a loaner vehicle- it’s great to know everything moved smoothly. We appreciate your trust and look forward to keeping your car in top shape.

July 31, 2025

Outstanding quality service! !! You can trust for everything they do in your vehicle is exactly your vehicle needs More

by Miguel Durand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Williamson Cadillac responded

Miguel, your trust in our service speaks volumes and we’re honored to care for your vehicle with precision and integrity. Thank you for the kind acknowledgment.

July 30, 2025

Erik is polite and efficient and helps us get in and out as fast as possible. More

by cherula007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Williamson Cadillac responded

We’re so glad that Erik made your visit quick and seamless. Thanks for choosing us and allowing our team to make your day a little easier!

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