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Williamson Cadillac - Service Center

Miami, FL

4.7
3,171 Reviews

3,171 Reviews of Williamson Cadillac - Service Center

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March 25, 2025

The dealership was kind and attentive. They got me in and out of service extremely quickly and I am grateful for their help. I will recommend any friends in Miami to go to them. Thank you. More

by Jared_Skiff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Williamson Cadillac responded

Thank you for your kind review! It means so much to us to be trusted with the care of your vehicle, and we are truly grateful for your willingness to recommend us.

March 25, 2025

Carmen was very courteous and professional. ..it was a pleasure working with her. She was great. More

by ILOVEPLUSH
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Williamson Cadillac responded

Thank you for your kind words; we will surely pass the message along to Carmen. We appreciate you recognizing the dedication of our team.

March 24, 2025

Amazing experience! Tony is always very helpful and professional. He does a great job and we would not take our car to anyone else. More

by EMEMBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Williamson Cadillac responded

Thank you for your kind review! It’s an honor to be entrusted with the care of your vehicle, and we’re delighted to have provided you with a service experience that earned your trust.

March 24, 2025

When you walk in the place you would find Excellent service and very courteous treatment. I like the buffet also. THANS More

by GEMAP52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Williamson Cadillac responded

We're thrilled that you had a great experience with us—thank you for your business!

March 23, 2025

Excellent service, very professional. Julio Lopez the service advisor kept me informed at all times on how the works was progressing. Highly recommend WC More

by AlexS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Lopez, Eduardo Garcia
Apr 01, 2025 -

Williamson Cadillac responded

Thank you for sharing your positive experience! We look forward to serving you again.

March 22, 2025

Dealer manager is not a good PR man period he should treat customers so they come back not find an alternative solution to buy another Caddilac Escalade somewhere else. More

by info@miamisecuritysystems.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose Mayorga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Loero
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2025 -

Williamson Cadillac responded

We apologize for your experience and take your concerns seriously. We'll review the situation to ensure this doesn’t happen again. Thank you for your feedback.

March 22, 2025

Service was good car was washed delivered at the promised time and snacks were provided More

by Jimmy James northcutt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Williamson Cadillac responded

Thank you for your positive review. We greatly appreciate your business!

March 22, 2025

Easy to check in, great service, comfortable waiting area, WiFi internet available and fast, waiting area bathroom clean More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Reyno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Williamson Cadillac responded

Thank you for your feedback. We are so glad that you appreciate our facilities and that you were comfortable while you waited for your vehicle's service. Complete customer satisfaction is always our ultimate goal.

March 22, 2025

My oil change was quick and I noticed my car ran better than before thanks to Mike! More

by f.virgina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Williamson Cadillac responded

Thank you for taking the time to leave such a glowing review, we truly appreciate it!

March 22, 2025

Open on time, bathroom are clean, waiting room is comfortable, the car wash is a disaster it is better if you don’t offer it, will save time for customers More

by WARCSLLC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Williamson Cadillac responded

Thank you for your honest feedback—we’re glad you appreciated our facilities, and we’ll work on improving the car wash experience to better serve our customers.

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