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Williamson Cadillac - Service Center

Miami, FL

4.7
3,315 Reviews

3,315 Reviews of Williamson Cadillac - Service Center

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October 26, 2022

El trato de Erick es magnifico y la atencion inmediata, no cambiaria este lugar por otro dealer More

by Landysport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2022 -

Williamson Cadillac responded

Nos hace feliz escuchar que nuestro equipo se ocupó de usted y que todo salió muy bien. Esperamos verle otra vez en el futuro. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 25, 2022

Great service. Needs to work on the car rental. I waited 3.5 hrs to get a loaner car. More

by YOANIA27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rair
Oct 27, 2022 -

Williamson Cadillac responded

Thanks for your great review. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 25, 2022

Excellent experience, vehicle service completed as promised. Nice touch the coffee and pastries offered while waiting More

by Otrebla0581
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2022 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 25, 2022

Everyone was friendly and proactive. Service was very quick no complain on my end at all all More

by Jenznedz29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal McKesson
Oct 27, 2022 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 24, 2022

Service manager lack of customer service skills and service poorly provided. Car has few warnings lights on, only corrected one and didn’t advise about the others warnings lights, I when back to the de More

by DAVIDCABREJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service manager
Oct 26, 2022 -

Williamson Cadillac responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 22, 2022

Service has declined at this dealership. Service Advisor Carmen was not very helpful and did not return phone. After two weeks I finally was able to pickup my vehicle. More

by FROQUE61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2022 -

Williamson Cadillac responded

Thank you for taking the time to provide us with this feedback. We value hearing from our customers, and the inconvenience that occurred here at Williamson Cadillac does not reflect our standards of customer service. If you have any questions or would care to discuss this further, please do not hesitate to contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

Oct 25, 2022 -

FROQUE61 responded

Yes thank you for your response. You could contact me at (305) 710-6518

October 20, 2022

The service was performed very well. Service rep was informative and helpful. Also timely service. More

by SWHUDSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Oct 24, 2022 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 17, 2022

The Dealer is very clean and the staff very proffesional. The work done in the mentioned time. You guys deserve an A. More

by Freyremj
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2022 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 16, 2022

Excellent customer service the service was exceptional always the best. Keep the great job as always. More

by YFERRER71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Road assistance
Oct 18, 2022 -

Williamson Cadillac responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

October 14, 2022

Very freindly and Respectful Staff, making sure your needs are met, will recommend without hesitation More

by Frank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2022 -

Williamson Cadillac responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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