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Williamson Cadillac - Service Center

Miami, FL

4.6
3,237 Reviews

3,237 Reviews of Williamson Cadillac - Service Center

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February 04, 2022

Great service. Tony Martinez is always willing to help and provide the best professional service as possible. More

by Mmnicolini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 04, 2022

Need more employees. Two hours and a half to change oil with appt. Thank you More

by LUISA17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2022 -

Williamson Cadillac responded

Thanks for your great review, Luisa. We do appreciate your patience for the extended wait that you encountered. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 02, 2022

From the time I came to look at getting a new vehicle, getting the new car, coming in when the camera failed and had to be replaced, and oil change-wheel rotation-and checking, to the Williamson roadside More

by Wagneraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales - Storm Adams, Skip Moosang
Feb 04, 2022 -

Williamson Cadillac responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 01, 2022

Provide excellent customer service and vehicle maintenance. Would highly recommend Williamson Cadillac. I have gone to other Cadilliac service center but always go back to Williamson. More

by yamcleod
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Mc
Feb 03, 2022 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 31, 2022

I had a very good experience at the service I had a very good experience at the service department Varela was very thorough and knowledgeable. He took good care of making sure the car had More

by ABERM
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The giy at the rental department who works with loaning the cars
Feb 02, 2022 -

Williamson Cadillac responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 31, 2022

Saturday afternoon was ok pretty fast and I don’t have to wait long time Car was washed More

by CORTIZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Gonzalez, Alfonso Robleto
Feb 02, 2022 -

Williamson Cadillac responded

Thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 31, 2022

As always, the service center at Williamson Cadillac is superb. I would recommend them to anyone. More

by TKREPS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Feb 02, 2022 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 29, 2022

The service is always professional, no delays no problems and my advisor Mr Robleto is outstanding! My dealings with Williamson Automotive have always been good. Very well managed and kept providing excel More

by JRFMB07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Feb 01, 2022 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 28, 2022

The dealership is one of a kind! They look after the customer, best interest. I always recommend this dealership to my friends. More

by GOEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jan 31, 2022 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

January 28, 2022

Outstanding service, customer service, and expediency. Mr. Pardo is great at what he does and leads an excellent team. More

by Garcia5156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 01, 2022 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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