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Williamson Cadillac - Service Center

Miami, FL

4.7
3,170 Reviews

3,170 Reviews of Williamson Cadillac - Service Center

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September 23, 2021

Fast efficient service. There were a lot of cars when I first arrived but they moved them quickly. More

by OHIDALGO0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2021 -

Williamson Cadillac responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 20, 2021

The staff is knowledgeable and very helpful. My only request is to get me in and out a little faster. 3.5 hours for an oil change and the updating of the software of the electronics was a little too lo More

by SAPERRET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike McKesson
Sep 22, 2021 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 20, 2021

I have been getting my vehicle serviced for the first time at Williamson Cadillac in Pinecrest .Excellent customer service is their badge.I have never been disappointed with their knowledge & friendly st More

by yanaisa1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

yanaisa1986 responded

I have been getting my vehicle serviced for the first time at Williamson Cadillac in Pinecrest .Excellent customer service is their badge.I have never been disappointed with their knowledge & friendly staff. I highly recommend them to anyone in Florida

September 20, 2021

Rep was very rude and unprofessional, they make me wait 4 hours for 3 recalls I had on my car, dealer has no loaners, after you spend so much money on new cards and not have this basic service, incredible, f More

by LILESMAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Williamson Cadillac responded

We apologize for not having a loaner car available for your use. Perhaps you are unaware of the national shortage of cars now due to the worldwide microprocessor shortage. Normally we have over 225 loaners available for our customers. Thank you for your business.

September 17, 2021

The staff is always so courteous. Never disappointing… attentive and ready to help, I’ve used them for over 7 yrs… More

by Fernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Chambers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Williamson Cadillac responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 16, 2021

Professional and Polite! Will keep. “You updated on the progress of your Vehicle.” Will recommend to our Family/Friends! More

by DALLAS2103937373
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 16, 2021

Cadillac should be separated from GM. Makes me wanna buy a car from the collection More

by GSAMSON449
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Williamson Cadillac responded

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 15, 2021

Thank you for effIcient and curteous servIce--very much appreciated. Associates pleasant and knowledgeable. Comfortable waiting area. More

by rparke9285
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Sep 17, 2021 -

Williamson Cadillac responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 14, 2021

They had all the answer for question and unbelievable attention and service to keep a customer happy More

by Mariaelenanunez280
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Sep 16, 2021 -

Williamson Cadillac responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jeff Rogers - jrogers@wagmiami.com

September 14, 2021

Williamson has the best team of mechanics and service advisers in all of South Florida. They are always attentive and honest in regards to any repairs on my vehicles. More

by SPLLERANDI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Skip Moosang
Sep 16, 2021 -

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

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