Back

Williamson Cadillac - Service Center

Miami, FL

4.6
3,251 Reviews

3,251 Reviews of Williamson Cadillac - Service Center

Sort by
August 10, 2021

Great place to lease a Cadillac, good service providers and excellent customer service Oil changed took longer than expected but I can understand the employment shortage More

by Chris Delahoz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Aug 12, 2021 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 10, 2021

Scheduling an appointment online was easy. My car was Scheduling an appointment online was easy. My car was serviced in 2 hours, although there were about 20 cars ahead of me. Very pofessional service. More

by Robsco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael A Valladares
Aug 12, 2021 -

Williamson Cadillac responded

Thank you for the positive review and thank you for trusting us with your vehicle. Drive safely and always feel free to reach out with any service questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 10, 2021

Service field team is excellent ,unfortunately it seems like too many chiefs and minimal service reps to assist any clients . Also, your employees should be linked so customers don't hear "I'm not your rep More

by jilopez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeff Rogers, Skip Moosang, Alfonso Robleto
Aug 11, 2021 -

Williamson Cadillac responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 09, 2021

Amazing road side assistance program. Thank you Williamson 🙏🏻 On time, friendly, and knowledgeable. Would recommend purchasing a Cadillac to anyone especially their commitment to customer service More

by CRYSTALRAMIREZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Williamson Cadillac responded

We really appreciate your feedback, Crystal. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 09, 2021

Todo bien Gracias , muy buena atención y bastante rápido el servicio aunque creó podría ser un poco más rápido talves More

by reyrsm8208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Gomara
Aug 11, 2021 -

Williamson Cadillac responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 09, 2021

I would definitely recommend this service center. Both the drop off and pick up part of the service couldn’t have been easier - Tony was great! More

by SEITS99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2021 -

Williamson Cadillac responded

We cannot thank you enough for your wonderful review of Williamson Cadillac and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 07, 2021

Always had very good service and my service advisor Erik Fernández does a great job and has excellent sustainer service skills . Always get my car back in time More

by CELPRADO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Williamson Cadillac responded

Thank you for the awesome feedback! You're right, Erik is an excellent service adviser and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 06, 2021

Skip is very professional, helpful and always provides outstanding customer service. The service department is very clean and accommodating for the customer. Also their breakfast is great. More

by Martha Hernandez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Aug 09, 2021 -

Williamson Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that Skip was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 06, 2021

Great customer service! Work is always completed promptly, my truck is left nice and clean and the service guys are always on the ball! And best part, they always have pastelitos and coffee in the m More

by Reelanddeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 10, 2021 -

Williamson Cadillac responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jeff Rogers - jrogers@wagmiami.com

August 05, 2021

He is a very professional and have a very good experience in his job and working with people. i like the way that he I used to explain to me all the questions that I was interested. More

by MHROMAN1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Aug 09, 2021 -

Williamson Cadillac responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

...
234
...