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Williamson Cadillac - Service Center

Miami, FL

4.6
3,253 Reviews

3,253 Reviews of Williamson Cadillac - Service Center

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July 23, 2021

It was a pleasure to work with John. He provided us with great customer service and the oil change did not take long at all. More

by Claudia-HERNANDEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Williamson Cadillac responded

Thank you for your great review, Claudia! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 23, 2021

No communication I waited for my car for one week just to replace a sensor. I had to keep calling to get any updates. Not coming here again. More

by annmartinez1981
Price
Recommend Dealer
No
Employees Worked With
Erik Fernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2021 -

Williamson Cadillac responded

We appreciate you taking the time to share your experience with our dealership. I would like to speak with you about the details of your time with us. Please contact us directly at your earliest convenience. Thank you! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 22, 2021

Staff are very friendly and the service was outstanding I called to schedule an appointment for the next day and the easily fitted me in They also had all the parts I needed More

by lisasmith73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jul 26, 2021 -

Williamson Cadillac responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 22, 2021

Bad servicio de mantenimieto living my truck outside 104 st and I late pickup 1hour late and I have to ask to advisor if my truck is ready sorry was real bad More

by Acostalazaro78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmen Alicea
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carmen
Jul 22, 2021 -

Williamson Cadillac responded

We apologize for this experience you had with us. We will share your comments with our staff so we can improve in the future. Thank You for bringing it to our attention

July 21, 2021

Everything went great, the only thing I would of liked for service people to have pass my car through the car wash. I liked your waiting area and your pastries. Thank you More

by PANAMDEL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alfonso Robleto
Jul 22, 2021 -

Williamson Cadillac responded

Thank you for the feedback! We are happy to hear about your positive experience at Williamson Cadillac, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 20, 2021

Williamson is an outstanding dealership. The service is first rate. Problems are dealt with immediately if they should occur. Williamson tries to satisfy its customers. More

by RPAULY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
John Varela
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Williamson Cadillac responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 20, 2021

Tony and his team are great. They give my 2006 Pontiac Solstice the tender care it deserves. I know it is in good hands when I bring her in. More

by BOBBECERRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Williamson Cadillac responded

We are pleased to hear that you had an excellent experience with Tony and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 20, 2021

Arrived at appointed time, was written up in a timely manner, service work performed and vehicle returned in a very clean condition at a very very reasonable price. More

by CLIFF G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Jul 22, 2021 -

Williamson Cadillac responded

Thanks for giving us the opportunity to service your vehicle. We are happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, Jeff Rogers - jrogers@wagmiami.com

July 20, 2021

The first $2300 repair attempt did not resolve issue. Felt dealership was focused on up selling not addressing root cause. Root cause was the same issue that has occurred three times before. Altho More

by AXGMIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Penn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Williamson Cadillac responded

Thank you for your comments. We will review this with our staff.

July 20, 2021

Great experience, they changed the oil and repair a tire with a nail. The service was great with all the employees and the waiting time was minimum More

by XOTERESITAOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2021 -

Williamson Cadillac responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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