Williamson Cadillac - Service Center

Friendly, efficient, knowledgeable service advisor. Complimentary car wash could be a little better, windows were still dirty. The lady serving the complimentary coffee was very nice and wan advisor. Complimentary car wash could be a little better, windows were still dirty. The lady serving the complimentary coffee was very nice and wanted to please.😊 More

I ❤️Williamson Cadillac but the service department did NOT meet my expectations. The issue my new XT5 is having has NOT been resolved. Therefore, I am NOT satisfied with their findings. The tech did NOT d NOT meet my expectations. The issue my new XT5 is having has NOT been resolved. Therefore, I am NOT satisfied with their findings. The tech did NOT do his due diligence in resolving the issue. More

Excellent service..Very professional work done by Tony Martínez..He took care of my car issue and gave me an estimate of when the car was going to be ready and the car was ready on time.. Martínez..He took care of my car issue and gave me an estimate of when the car was going to be ready and the car was ready on time.. More

Excellent service Dept. Highly trained. Carmen Alcea was very professional and provides great customer service and made the experience amazing! She went above and beyond! very professional and provides great customer service and made the experience amazing! She went above and beyond! More

Pretty much good service but parts of vehicle was not put back properly. Wishing it was done correctly still will go back for service later back properly. Wishing it was done correctly still will go back for service later More

We had a wonderful experience. Mike Penn was great in explaining the vehicle and enrolling us in the GM rewards program. Thank you Team Willianson! explaining the vehicle and enrolling us in the GM rewards program. Thank you Team Willianson! More

Great costumer service. Skip is the best. He knows how to take care of his customer. Overall great service. Happy with my XT5. Thank you. take care of his customer. Overall great service. Happy with my XT5. Thank you. More

As usual, service is great. I scheduled an appointment and arrived slightly early. Skip was ready for me. Skip is very knowledgeable and helpful. Oil change was quick. and arrived slightly early. Skip was ready for me. Skip is very knowledgeable and helpful. Oil change was quick. More

Worst service ever my truck 2016 GMC Denali there for 3 week for a cable problem then they call me to pick up. When I took the car not even 20 ft the service light came right back on had me waiting for ano week for a cable problem then they call me to pick up. When I took the car not even 20 ft the service light came right back on had me waiting for another 1 hour to tell me that the trailer light plug was just dirty. Also ALL sale rep are really rude I went the week before leaving my truck to do a trade in and nobody helped me never getting a car from here again. The only people that were actually nice were Carmen, Carlos. Mickey More

Flexible to drop and pick up vehicles, nice facility, I would improve check in facility so much of the intake of information can be done at time of scheduling or electrónica. The gentleman who greets us at would improve check in facility so much of the intake of information can be done at time of scheduling or electrónica. The gentleman who greets us at the entrance and who gets the car back for us is awesome. I wish I remembered his name. Probably the best employee of the dealership. More