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Williamson Cadillac - Service Center

Miami, FL

4.7
3,183 Reviews

3,183 Reviews of Williamson Cadillac - Service Center

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February 25, 2021

Great service! Great prices always available and on time. Skip in the service department is always very helpful. Will buy my next car in Williamson Cadillac. More

by Karin Morales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Mar 01, 2021 -

Williamson Cadillac responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 25, 2021

upon return back to me My vehicle was damaged of a dent And a greasy oily substance on my fenders front grill and interior poor customer service More

by SNAVO52
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Skip Moosang
Feb 25, 2021 -

Williamson Cadillac responded

We apologize for leaving your vehicle dirty. Stop by at your convenience and we will clean your car for you. Thank You for your business

Feb 27, 2021 -

SNAVO52 responded

That’s not the point just to clean my car. It’s about respecting other people’s personal property. Everyone that works in that dealership should care and respect for everyone vehicle like it’s their own.if they can’t they don’t belong caring for other people vehicles. You also need to sit with everyone of your employees and have a discussion regarding they must keep those ridicules comments to them selves some people may take it differently. It’s all about respecting the customer and your staff must act professional. I am still very disappointed and I am going to make it my mission to let everyone know my experience with your dealership

February 24, 2021

Carmen Alicea has been just wonderful. I have dealt with her for all but 1 of my appointments, and she has been extremely helpful and attentive. She is a gem! More

by HEIDIROTHPA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2021 -

Williamson Cadillac responded

Thank you for writing about your visit with us! I am happy to hear that Carmen was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 22, 2021

Excellent A++ Richard nice and explain the job. Answer all my question all the personal is great including the lady that serves coffee was excellent. More

by Rodriguezjs28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Williamson Cadillac responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 22, 2021

Corteous , organized and knowledgeable representative. He did his best to resolve th issue. Although I am not satisfied with my Cadillac. Three times the cue has been frozen in less than 24k miles. I thou More

by NEW.MORENO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Williamson Cadillac responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 22, 2021

Very helpful and efficient , always he keep in contact with us all the time, and returning ours calls , the job was done successfully, in the shortest time More

by ROSAMCOLOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Loero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 20, 2021

The best team of professionals I have ever had the privilege of dealing in my vehicle’s maintenance. I would like to single out Skip and Roly who are great conversationalists. More

by ERICKLOPEZ0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruno Zayas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios, Skip Moosang
Feb 23, 2021 -

Williamson Cadillac responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 20, 2021

Williamson has the best hands down customer service. My last visit was not that good and I was disappointed but when I went last week they more than made up for it. Great service advisors excellent service More

by aidal661
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Williamson Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 19, 2021

Excellent, good service, good environment, staff courtesy, Waiting time was good, car was ready even before estimated time. Rep Carmen is very profesional , as soon as you show in front of the d More

by SILVI828
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Williamson Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

February 19, 2021

Job incomplete. After rotating the tires the tps were re-programmed. When the Service rep. Called saying the car was ready, I asked him if the tps sensors were reprogrammed and he Said it was done but it More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Feb 19, 2021 -

Williamson Cadillac responded

We apologize for this oversight. Please stop by at your convenience and will take care of it promptly for you.

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