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Williamson Cadillac - Service Center

Miami, FL

4.7
3,185 Reviews

3,185 Reviews of Williamson Cadillac - Service Center

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December 26, 2020

Williamson’s roadside assistance provided second to none exceptional service ! They responded within an hour and changed the battery right away. Thank you so much More

by Diana.1515
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Gonzalez
Dec 29, 2020 -

Williamson Cadillac responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 26, 2020

The service was excellent and very efficient. This was my first oil change and service for my XT4. My service advisor Skip was very personable and helpful. He made my visit very pleasant. Thanks More

by RKAT50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Dec 29, 2020 -

Williamson Cadillac responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 23, 2020

Great Service, on excellent and excellent automobile makes for a great satisfaction this is why we bought at Williamson our second car I am GMC Arcadia, We must recommend very specially Williamson. More

by faguilar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Williamson Cadillac responded

Thank you for leaving us this great review! We are very happy to hear that we could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 23, 2020

They are always very honest about any service that my car may need. They always tell me what can wait and what needs to be done now. I trust the advice that they give. More

by Miamiesquire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Alicea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mickey Barrios
Dec 23, 2020 -

Williamson Cadillac responded

Thanks for allowing us to help you. It is great to hear that you had such a positive and fulfilling dealership experience. We look forward to working with you or anyone you might send our way in the future. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 23, 2020

Family owned business great customer service excellent service tech you call you make your appointment drop off your car easy to get a loaner Service department is like easy as 123 I deal with tony Marti More

by juan gONZALEZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2020 -

Williamson Cadillac responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service, and I am glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, Jeff Rogers - jrogers@wagmiami.com

Mar 28, 2023 -

juan gONZALEZ responded

Please if you need help you with anything else, call tony Martinez

December 22, 2020

From the moment you enter the main entrance With your car, you aré greeted with a smile and directed to where you need to go, immediately someone comes up to your care to great you and direct you to the More

by Mannyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Skip Moosang
Dec 23, 2020 -

Williamson Cadillac responded

What an enjoyable review to read! It is reassuring to know our team provided you with a hassle-free and great experience. Our primary concern is delivering flawless customer service; that means giving each of our guests the time and attention they deserve. I’m happy to hear you left our dealership feeling satisfied. Don’t hesitate to call or message us should you have any questions. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 22, 2020

My Wife had appointment at your dealership for a oil change when I arrived from work I noticed that hood seemed kind of crooked on further inspection I found that they never reinstalled the oil cap back More

by FALONSO7980
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mickey Barrios
Dec 23, 2020 -

Williamson Cadillac responded

Thank you for taking the time to provide this feedback. Our customers are our greatest asset and we value your business. Your feedback will be reviewed with our team and please don’t hesitate to call us if you’d like to discuss anything in greater detail. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 22, 2020

Very satisfied , good service, the car was returned on time as promised. I highly recommend this place for your car services needs. As a suggestion I recommend to schedule also services on Saturday More

by ruben4671
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Dec 23, 2020 -

Williamson Cadillac responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 21, 2020

Mockery is Honest and took care of the problem. He took responsibility for the actions of others, when he did not have to. I would not hesitate to come back for service More

by HenryHenry
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mickey Barrios
Dec 23, 2020 -

Williamson Cadillac responded

Thank you so much for your review! Happy customers are our goal and our mission and it’s exciting to see that this was delivered to you during your experience. Should there be anything else you need, please don’t hesitate to let us know. Sincerely, Jeff Rogers - jrogers@wagmiami.com

December 21, 2020

What can I say. I had another great experience at Williamsin's Seevice Department. My service Advisor Mike Mckesson was again very professional and helpful. He kept be informed during my repair proce More

by JAZZMAN5180
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rolando Pardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mckesson
Dec 23, 2020 -

Williamson Cadillac responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Jeff Rogers - jrogers@wagmiami.com

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